Oxford Road, Aylesbury, Bucks, HP21 8PD

(01296) 588588

JOB DESCRIPTION

POST: SENIOR HAIR SALON STYLIST

RESPONSIBLE TO: Commercial Enterprise & Training co-coordinator

Deputy Director Commercial Services

JOB PURPOSE: To deliver services to clients ensuring high levels of

customer service are delivered and maintained. Promote the

facilities and services the departments offer to maximise commercial profitability and raise company profile. To

undertake assessment and training of College students

SPECIFIC DUTIES:

1. To deliver all Hairdressing services in line with the agreed service standards of the ‘Intuition’ salon.

2. To support and assist other team members within the commercial environment.

3. To train and assess learners to ensure timely completion and attainment of qualifications. To ensure all Awarding Body requirements are met

4. To ensure the salon is operating to time to maximise commercial profitability

5. To ensure high levels of customer service are delivered and maintained. To

minimise customer complaints by ensuring all services are delivered to the agreed

standard.

6. Promote the facilities and services the departments offer to maximise commercial profitability and raise company profile.

7. To ensure College health and safety procedures are maintained to provide safe

working practices and healthy and safe working environments.

8. To promote actively the sale of products and maintain a consistent high level of

retail sales.

9. To ensure a positive example is set to other team members in the specific areas of behaviour, appearance, customer service and attitude.

10. To assist with marketing activities to increase the level of new clients to the

business.

11. To participate in any events the salon may enter into with the purpose of promoting

and raising the profile of the business.

12. Act as an ambassador driving continuous improvement

The post holder will be required to work evenings on a regular basis and

Saturdays on a rota basis.

GENERAL DUTIES:

1. Actively promote and market the College and the Salons, presenting a positive image of the College and its activities both within and outside the College environment.

2. Ensure the quality standards and performance measures applying to the work of the

section are met and facilitate continuous improvements in all aspects of the post.

3. Undergo any self-development and training as necessary for success in the role.

4. Carry out any duties at all times in accordance with the College’s policies including

Equality and Diversity and Health and Safety Policies.

5. Incorporate into the role the philosophy, values and behaviour stated in the College mission and Strategic plan.

6. Promote within the College a positive approach to security and discipline.

7. Undertake any other responsibilities commensurate with the grade of the post, which the Principal or their senior management representative may from time to time

require.

CONDITIONS OF SERVICE: Aylesbury College Business Support

This job description is a guide to the work that you will initially be required to undertake. It may be changed from time to time, in consultation with you, to meet changing

circumstances. It does not form part of your contract of employment.

Date: July 2011

PERSON SPECIFICATION

DIRECTORATE: Commercial Services SECTION: Commercial Services

POST TITLE: Senior Hair Salon Stylist

E D

Education/

Qualification

Hairdressing qualification to NVQ Level 3 or equivalent

experience and working towards level 3 qualification Assessor awards or willingness to obtain.

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Knowledge A good understanding of professional salon operations.

Up to date knowledge of Health and Safety at work.

Knowledge of reception procedures. An understanding of training and assessment

procedures. An understanding of, and demonstrable commitment

to, Safeguarding Children and Young People (Every Child Matters) and Vulnerable Adults.

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Experience Sound Hairdressing experience in a professional salon.

Experience of supervising staff in a salon setting

Experience of training and assessing.

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Skills Good communication skills with the ability to handle all types of face to face contact.

Good organisational skills. Ability to inspire others

A flexible and organised approach to work with the ability to prioritise and meet deadlines

Good interpersonal skills. Ability to promote and deliver outstanding customer

service

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Other Specific

Qualities

Ability to work with students, staff and the public.

Committed to ensuring equality of opportunity in all aspects of work.

Understanding of the importance of teamwork and commitment to work flexibly within the team.

Enthusiasm and commitment to achieve continuous improvement.

Demonstrable commitment to equality and diversity,

showing a desire to challenge inequality and promote diversity

Ability to demonstrate values and behaviours suitable to work with children and young people.

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Personality Motivation

Highly motivated, enthusiastic, reliable and inspirational

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Physical

Requirements

Able to carry out duties of post. �

Interests

Circumstances Able to work evenings and weekends regularly. �

Other

E = Essential

D = Desirable