Senior Officer (AM and Development)- ICT Department

JOB DESCRIPTION

Senior Officer ICT Department - Data Warehouse Application Manager

Introduction Amsterdam Trade Bank:

Amsterdam Trade Bank N.V. (since 1994) is a fully owned subsidiary of Alfa Bank. It

provides banking products in the field of Russia/CIS as well as CEE/SEE and Turkey

related trade and structured finance, corporate banking, treasury and international

money transfers.

Through the extensive network of parent Alfa Bank, - Russia's largest private bank, -

Amsterdam Trade Bank has a profound knowledge of the Russian and CIS business

environment. In the last couple of years, the bank built up its knowledge base further in

the CEE/SEE markets and Turkey and would like to expand further to these countries.

The Amsterdam Trade Bank is of strategic importance for the Alfa Group and bears a

long term, strong financial and non-financial commitment of its shareholders. It is the

biggest bank with private Russian capital operating within the European Union and has a

unique advantage of being a sound bank for facilitating trade between East and West.

Over the years, Amsterdam Trade Bank has built up a reputation of a reliable partner

for international financial institutions, Export Credit Agencies, large European producers

and exporters to Eastern Europe as well as for importers and exporters in the Russian

Federation and CIS countries.

The Amsterdam Trade Bank is supervised by the Dutch Central Bank (De Nederlandsche

Bank) and carries out its activities in strict accordance with all Dutch banking

regulations.

Subsequently the bank's financial results show a rapid increase on the back of excellent

performance and the importance of its strategic purpose within the Alfa Group.

Introduction Department

Within Amsterdam Trade Bank IT is part of the primary process and positions itself as a

partner to enable business needs in a flexible, reliable, transparent and cost-effective

way.

The IT Department consists of the following divisions:

• Application Management & Development

• Operational Services

• Project Management

Senior Officer ICT Department - AM and Development DWH

The Functional Application Management and Development Team is supporting all core

business applications within Amsterdam Trade Bank and performing development and

maintenance on interfaces and small own build (reporting) solutions.

In the functional area of payments and internet banking we are looking for a Data

warehouse Application Manager

Specific job responsibilities

Responsible for application management on the bank’s data warehouse solution

Being the bridge between business and IT;

Provide 2nd-line application support on the data warehouse solution

Act on requests from the 1st line support-team, follow and chase the correct (incident)

procedures within the departments and keep in contact with the requestor;

Proactively solve application related questions and issues including escalating to other

(IT) support groups when needed;

Formulate requests for changes (RFC), perform impact analysis, perform acceptance

testing according to Amsterdam Trade Bank's development procedures (DTAP) and co-

ordinate RFC delivery and align with our external software vendors;

Taking care of having up to date procedural documentation concerning support;

Provide the information for an adequate IT performance reporting;

• Train the business on using the application;

• Participates in projects (related to DWH):

o Prepare implementation plan together with a project leader

o Reports on the risks and progress of projects

o Assist project test teams with issues raised in the test environments and

proclaim the practical use of the application(s)

o Project evaluations.

Requirements

• HBO preferably in Information Technology or Business Engineering;

• At least 3-5 years relevant experience with application Management on a data

warehouse solution (preferably Financial Studio)

• Knowledge of BiSL and/or ASL;

• Knowledge and working experience in requirements management, project and

test management and information analysis.

• Good experience with SQL

Skills & Competencies

• Customer focus and focus on results;

• Ability to motivate and challenge people to get the best from themselves;

• Proactive attitude;

Senior Officer ICT Department - AM and Development DWH

• Thinking and sticking to structures, however allowing flexibility to adopt

pragmatic solutions;

• Ability to work in small teams and in a dynamic international environment;

• Willing and able to take the initiative;

• Planning and organizing skills;

• Strong written and verbal communication skills in English and Dutch;

• Stress tolerance;

• Flexible attitude;

• Organization sensitivity.