Job Description-Gunsmith Technician

General Description / Purpose

• Maintains cleanliness and proper functioning of all rental firearms

• Performs general gunsmithing services at the direction of the Gunsmith

• Assists customers with inquiries about gunsmithing services offered

• Assists the Gunsmith with advanced services as directed

Work Schedule

• Typical work hours:

o Facility Hours

Mon-Fri: 10am-8pm

Sat-Sun: 9am-7pm

o Opening shifts may be required to begin their shift up to one hour prior to open and

closing shifts may be required to work up to one hour after close

o After hour shifts to accommodate special circumstances, such as physical inventory,

special events, or restocking may be occasionally assigned at the discretion of

management

o Schedule may vary from week to week in the best interest of the company, however

reasonable schedule preferences may be granted at the discretion of management

o Hourly Full-time Non-Exempt position estimated at 30-40 hours per week or Hourly

Part-time Non-Exempt position estimated at less than 30 hours per week

o Occasional overtime depending on special events held at the facility with pre-approval

from management

Primary Responsibilities

• Recommends to the Gunsmith and maintains service schedule to ensure minimal downtime of

rental firearms

• Performs cleaning on customer firearms

• Performs basic gunsmithing services on customer firearms and advanced services at the

direction and with supervision from the Gunsmith

• Answers e-mail, social media, and voicemail inquiries regarding services

• Assists customers over the phone and in person with questions regarding services available,

pricing, etc

• Ability to safely handle all firearms when checking into or out of gunsmithng as well as test firing

• Maintains log books of firearms waiting for service, in service, and ready for check out

• Ensures all services are priced appropriately and parts / labor are paid for in accordance with

company policy

• Seeks guidance from Gunsmith when unsure of proper technique / work process

• Protects employees and customers by providing a safe and clean work environment.

• Maintains the stability and reputation of the store by complying with legal requirements.

• Maintains professional and technical knowledge by attending educational workshops; reviewing

professional publications; establishing personal networks; participating in professional societies.

• Knowledge of company’s mission, purpose, and goals.

• Ability to operate all department equipment in a safe and efficient manner

• Thorough knowledge of the facilities Security policy and procedures.

• Stay current on product knowledge, general firearms laws and safety procedures.

• Dress appropriately for position adhering to facility dress code.

• Other duties as assigned.

Essential Knowledge, Skills, & Education

• High school diploma or equivalent required

• Technical/mechanical certification or gunsmithing degree preferred

• Great Customer Service, communication, and organizational skills

• Strong attention to detail and eye for perfection in work

• Ability to learn skills and techniques from experienced Gunsmith

• Ability to maintain quality as mandated by Gunsmith

• Must be able to multitask.

• Ability and willingness to work cooperatively with others.

• Complete an annual shooting qualification.

• Ability to legally obtain a Florida Concealed Weapons Permit within the 90-day probationary

period.

• High degree of discretion dealing with confidential information.

Physical Job Requirements

• Stand and/or sit continuously and perform job functions for a full shift with meal break.

• Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch,

handle, carry and move items up to 50 pounds without assistance.

• Visual acuity corrected to perform job functions. Ability to distinguish color to perform job

functions.

• Ability to hear and respond appropriately to facility commands.

This position reports to the Gunsmith. Additional duties may be assigned and this job description may

change without notice at the discretion of management.