James K. Garrett Jr.

221 Granby Way Unit C ? Aurora, Co. 80011? 720-859-2500 ? starfishscuba@aol.com

Summary of Customer Service Representative Qualifications

Attentive to inbound call customer service and inbound email response

Kept accurate and complete records

Completed Credit Card Payments and account processing

Utilize computer software

Strong problem solving skills

Extensive background in handling customer inquires

Skills

Proficient in: Word Sharepoint Excel Outlook

Professional Profile Dependable, professional individual with work experience. Proven clerical, customer service, and communication skills. Positive attitude with a history of producint quality results and satisfied customers.

Work Experience

ESM-Xerox Highlands Ranch Co. August, 2006-January 2015 Customer Service Representive Senior Assistant

Education Metro State University Denver, Co. Accounting University Of Colorado Boulder, Co. Business