jive software ceo tony zingale's enterprise 2.0 conference keynote
DESCRIPTION
No more business as usual. Employees demand social. Customers demand social. It's the new way to business.TRANSCRIPT
The new way to business.
Spring 2010 | Executive Investor Overview
The biggest from > to in a generationTony Zingale, CEOEnterprise 2.0 Keynote
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Social Business. Now.
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Jive. First in Social Business.
1st in revenues & growth
1st in product footprint
1st in deployment / service expertise
Ranked #1 by Forrester & Gartner
Top investor, Sequoia
3,000 customers
15,000,000 users
8,000,000,000 page views per year
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The Seminal Decision:
•Business as usual•Social business
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3 Problems with business as usual.
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Technology.
email, crm, ms office
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Customers Strike Back.
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Wasted Opportunity.
career. business.
Revenue, Margins, Earnings.
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The Social Business Imperative.
Consumer Web forcing innovation.
Customers demand social.
Employees demand social.
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500M Facebook
65M smart phones in 2010; 2M iPads
1.7B on Internet, 25% of world population
$150B Cloud services by 2013500M Facebook
5B iPhone app downloads
230M Zynga
The biggest from > toin a generation
> engagementmanagement
what chatters what matters
baby boomers millennials
crm community
email collaboration>>>
>UI UX>
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This is how it’s done.
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Nike+ • 1M+ members• 200,000 product-related
discussions• Over 243M miles of runs logged • Over 162,000 running challenges
posted
Nike BrandNetEx• Reduced time to market from days
to < 12 hours• Instant access to global marketing
assets• Marketing initiatives aligned across
the world• “Every country Nike is in, Jive is in.”
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• 10,000 registered users (high-volume traders)• Members make 80% more trades than non-members• Members more likely to use advanced products• Hundreds join daily to exchange trading strategies
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Global leaders get social
Security technology
Information infrastructure technology
Coffee
Wireless
Cosmetics
86% of users resolve support issues with Jive community
Lowered support costs from $125 to $5
Promote corporate giving initiatives for 142,000 employees
5.8% increase in sales productivity
6 months post hire
Community to drive incremental sales in the millions
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The new way to business.
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Jive What Matters
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Jive Apps
Exploding Social Business Industry
100% of tweets monitored by Jive
Jive SBS available in Google Apps Marketplace
Customer and reseller relationship
Driving vertical specialization & product development
Design and deliver branded communities
The new way to business.
Spring 2010 | Executive Investor Overview