jerome bruner - thestoryconference.com.au
TRANSCRIPT
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JeromeBruner
“It’sonlywhenwesuspectwehavethewrongstorythatwebeginaskinghowanarrativemaystructure(ordistort)our
viewofhowthingsreallyare.”
©ConflictCoachingInternational
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Conflictnarratives“Thestoriespeopletellaboutconflictcarryimplicitnotionsofwhatconflictisandexpectationsaboutwhatmovesorresponsesarepossibleorrequiredinspecificcontexts,whatrolethirdpartiesplay,andwhatoutcomesaredesirable.”
FolgerandBush(1994)
©ConflictCoachingInternational
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Whatiswrongwiththisstory?
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• Simplifiescomplexpeopleandevents.• Divertsourattentionfromusefulinformationinrelationtotheconflictandsocialstructures/context.• Polarizespeopleinconflict:• Activelydiscouragescommunication;and• Worksagainstmutualunderstandingandcollaborativeproblemsolving.
• Discouragesusfromconsideringourowncontributions.• Encouragesustoremainpassive.
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• Encouragesdependencyonothers.• Discouragesusfromrecognizingpastandfuturechoices.• Focusesuson,andincentivizessufferingandexaggeration.• Encouragesustowaitfordreamjustice(win/losementality).• Motivesustoidealizethepast:• Whennoreturnpossible;and• Restrictsopportunitiesforgrowthandlearning.
©ConflictCoachingInternational
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Sometipsforhelpingsomeonedeveloptheirstory,andimprovetheirfutureactions.• Resistthetemptationto“rescue”them… itisactuallyunhelpfulinthelongterm.• Personalise the‘other’– usetheirnameoften,talkaboutthemasiftheyareagoodpersoninadifficultsituationnotanevilvillain.• Minimise sensationalism– oftenpossiblebysimplyaskingformoredetails.• Complexify:
• Characters• Plot(client’sactions,context)• Possibleoutcomes
• Highlightchoices(pastandfuture).©ConflictCoachingInternational
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Inthepre-conferenceworkshop…• I’llgiveyouaneasytounderstandandintuitiveframeworktohelpyouidentifyproblematicareasofaperson’sconflictstory.• You’lllearnabouttheattributesofaconstructiveconflictstory,andmoreimportantly….• I’llgiveyouasimpletooltohelppeopledeveloptheirstorytoincorporatemoreoftheseconstructiveattributes,whichinturnwill…• Openuptheirchoices,theircompetenceandconfidencetomanagethesituationmoreeffectively….• (andsaveyoutimeandmoney,aswellasbuildingstaffenagement)!
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Ifyouregisterformypre-conferenceworkshop,I’llthrowinfreeregistrationtomyonlinecourse“IntroductiontoConflictStyles”valuedat$99.Justemailmewithyourregistrationconfirmationatsam@cciacademy.com