jenzabar’s solutions 03.17.03 barbara calhoun product manager copyright 2003. this work is the...
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Jenzabar’s Solutions03.17.03
Barbara CalhounProduct Manager
Copyright 2003. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
Jenzabar offers a comprehensive technology infrastructure and software solutions for running the business of higher education.
Jenzabar, Inc
To enable our institutions to meet the demands of today’s generation of learners by providing reliable, contemporary solutions and professional services that go well beyond basic data collection and reporting….
Jenzabar exists to empower our institutions to be competitive.
Jenzabar’s Goal
• Founded in 1998
• Acquired four software companies with operating histories dating as early as 1971
• Installed base of over 700 college and university customers
• 250+ employees
• 2002: $47MM total revenue, up 18% over 2001
• 2002: $6MM in operating cash flow (EBITDA)
Key Facts
Cincinnati, OH
Cambridge, MAHeadquarters
Harrisonburg, VA
Knoxville, TN
Hartford, CT
Ontario, CA(Los Angeles)
•6 offices•250+employees•Over 700 fully installed clients
Coast to Coast Presence
• Customers• Jenzabar
Employees• Technology
Choices• New Clients
Jenzabar- A Merging of Values & Perspectives
Moving in the Right Direction
Increased Revenues
$46.9MM$46.9MM
Increased Gross Profit
Lower Operating Expenses
(11.1)%(11.1)%
Increases Deferred Revenues
$3.4MM$3.4MM
New WinsAchieved
$28.6MM$28.6MM
•2002 revenues Up 18% over 2001
•2002 gross profit of $28.6MM, up 56% over 2001
•2002 total operating expenses 11.1% lower than 2001 (a savings of $2.8MM)
•$3.4MM increase from 12/31/2001 to 12/31/2002
•155 new enterprise and add-on unit sales in 2002
Jenzabar Cash CycleJenzabar Cash CycleCurrent Financial Liquidity (Cash & A/R)
Fiscal Quarters Beginning
$ in
mill
ion
s
$21.9$21.4
$17.2
$10.2$9.1
$0
$5
$10
$15
$20
$25
Dec-01 Mar-02 Jun-02 Sep-02 Dec-02
Our Strength Comes From Understanding Your Needs
Jenzabar is adopting a data driven approach to understanding Your needs
Partnership:
Your technology, service and support needs
Jenzabar’s Internet Campus Solution
Business Intelligence Solutions
Common Framework
Core ERP/Administrative System
Expanding the Horizons
Internet-focused, intelligent, integrated solutions for your campus
Jenzabar’s Comprehensive Solution
TM
Public Access Level
Role-based Access Level(Constituent Relationship Management)
Student Faculty Administration
CIO/ITCRM CandidateCRM StudentCRM Alumni/Constituent
CRM AdvisorCRM Faculty
CRM Admissions OfficerCRM Advancement OfficerCRM Staff
ICP Admin.
Log-in
Jenzabar’s Internet Campus Solution
TM
Personalization: Homepage, Email, Calendar
Role-based access to appropriate data and functionality, Users get meaningful content
Personal Organizer: Efficient and productive user experience
User-Focused
Community-building features: Message boards, calendar, community groups, announcements
Email & Non-Email-based communication devices (alerts, target messaging)
Able to deliver reporting functionality
Customizable/configurable to adopt theinstitution’s branding and
strategy
Full development framework for a unique institutional offering
Features for the Institution
Recruitment
EnrollmentRetention
Financial Aid
Instructional
Residential
Donor Cultivation
Giving
Staffing
Financial Budgeting
Data Marts
Business Intelligence
Easy to learn and use: point-and-click, English descriptions
Data is optimized for reporting: data sets are prebuilt, no difficult joins to understand
Robust tools: to create meaningful reports and allow for drill-down and analysis of data
Secure, web-based access: for 24X7 availability to critical information
Optimized for excellent performance: data is stored in a separate, secure server for maximum speed
User-Focused
Improves Departmental Efficiency
Provides Rapid Information Access for Making Decisions
Delivers Personalized Self-Service for All Users
Fosters life-long relationshipsCustomizable to your needs
Benefit Summary
• Jenzabar partners with your staff to create a Project Team• Successful Roll-out Strategy
– Work with initial test group– Start with single class– Start with key early adopters– Generate internal excitement
Implementing Solutions