Jeff HawnJeff Hawn

The Evolving IT EnterpriseThe Evolving IT Enterprise

Agenda

Our Evolution

The Evolving IT Enterprise

Helping Your Business Evolve

Our Accomplishments

Where We’re Headed

How We Evolved?

CustomerCustomerRelevanceRelevance

ProductProductInvestmentInvestment

PortfolioPortfolioBalanceBalance

OperationsOperationsFocusedFocused

NFL Football and Enterprise IT

Business

Technology

Regulations

Tactics

Players

The Business of NFL Football

$0 $500M $1000M $1500M $2000M $2500M $3000M $3500M $4000M

2006-2011

1998-2005

1994-1997

1990-1993

1987-1989

1982-1986

$1.1B

$2.2B

$900M

$473M

$420M

$3.735B

198230-Sec. Super Bowl ad: $324,000

200630-Sec. Super Bowl ad: $2,500,000

The Business of IT

Lufthansa Systems has integrated flight schedules, current flight data, and data from other systems to improve customer service, both through customer call centers and airport kiosks.

First Down Marker

Technology

Headset

Skycam

Instant Replay

The Enterprise IT “Coach’s Booth”

Football Regulations

The Rules (233 pages)

…and More Rules(NFL Players Association)

IT Regulations

SOX COBIT PCI DSS BASEL II

2006 Colts

1972 Dolphins

Changing Football Tactics

The Enterprise IT Playbook

Your Player Turnover

“The talent war has gone global — and so have talent shortages.”

“Wage inflation in India's IT sector is about 16% a year, and turnover is 40%.”

– The Economist, October 2006

The Lessons for IT

BusinessPrepare to tap into you company’s core value in order to exploit new market opportunities.

Host Connectivity

TechnologyInstall and integrate instrumentation to get the insight you need to solve problems in execution.

Systems Management

Regulations Set and enforce reasonable and practical controls, based on risk.

Security Management

PlayersInvest in and safeguard skilled resources, but capture their corporate (tribal) knowledge to mitigate the risk of talent loss.

Knowledge Templates

TacticsDocument and automate run books to increase execution speed and reduce errors.

Workflow Automation

Helping Your IT Enterprise Evolve

Host Connectivity

Attachmate Reflection, EXTRA!, Verastream, INFOConnect, DATABridge & WinINSTALL

25 years of experience in the market

65,000 customers Global market share leader

Systems Management

NetIQ AppManager and Administration Products

9,000+ customers 16 million Windows

systems managed Recognized pioneer in AD

management and administration

Security Management

NetIQ Security Manager and Secure Configuration Manager

3,000+ customers Leaders in Gartner’s

SIEM Magic Quadrant 2 years in a row

Most comprehensive IT compliance solution in the market

IT Infrastructure

Extend. Manage. Secure.

Accomplishments

• 30+ releases in past 12 months

• 350+ solutions to customer requests

• 2 patents issued

Our Accomplishments

October 2006 NetIQ DRA 8.0

February 2007 WinINSTALL 9.0

May 2007 NetIQ positioned in SIEM Leader’s

Quadrant by Gartner

July 2007 NetIQ SM 6.0 with

Change Guardian for Windows

Reflection for IBM 2007

September 2007 Enhanced

VMwaresupport in AM

October 2007 Exchange Migrator 7.0

November 2006 NetIQ SM 5.6 NetIQ SCM 5.6 EXTRA! 9.0 with Vista support

March 2007 NetIQ AM 7

VHI 6.5

April 2007 AM7 named Best Management Product at MMS 2007

Redmond Magazine Reader’s Choice Award for WinINSTALL Attachmate achieves 65,000th customer milestone!

Redmond Magazine Reader’s Choice Award for NetIQ Security Compliance Suite

August 2007 DRA 8.1 with EA NIAP certification for

NetIQ SM

Our Accomplishments

October 2006 NetIQ DRA 8.0

February 2007 WinINSTALL 9.0

May 2007 NetIQ positioned in SIEM Leader’s

Quadrant by Gartner

July 2007 NetIQ SM 6.0 with

Change Guardian for Windows

Reflection for IBM 2007

September 2007 Enhanced

VMwaresupport in AM

October 2007 Exchange Migrator 7.0

November 2006 NetIQ SM 5.6 NetIQ SCM 5.6 EXTRA! 9.0 with Vista support

March 2007 NetIQ AM 7

VHI 6.5

April 2007 AM7 named Best Management Product at MMS 2007

Redmond Magazine Reader’s Choice Award for WinINSTALL Attachmate achieves 65,000th customer milestone!

Redmond Magazine Reader’s Choice Award for NetIQ Security Compliance Suite

August 2007 DRA 8.1 with EA NIAP certification for

NetIQ SMOctober 2006 to October 2007:57 Product Releases148 Content Releases284 Customer Fixes or Enhancements9 Patent Applications with 4 Patents Pending

Where We’re Headed

Host Connectivity

Systems Management

Security Management

IT Process Automation(Workflow Automation and Knowledge Templates)

NetIQ Aegis Brand new product (shipping November) First to integrate run book automation with

ITIL process automation Vendor agnostic / integrates third-party

tools

IT Infrastructure

3rd Party Tools

3rd Party Tools

EXCEPTIONALCUSTOMER

SERVICE

HIGHQUALITY

PRODUCTS

You Should Expect

CUSTOMERCENTRIC

PROCESSES

Taking Your Next Steps With Us

• Exploit new technologies – Virtualisation

– Voice over IP

– Microsoft Vista

– Exchange 2007

– Service Oriented Architectures

• Support and roll-out our products in your environment

• Implement best practices such as ITIL

• Automate your IT processes