jcp associate tutorial jc penney wcso tutorial presented by levolor*kirsch
TRANSCRIPT
JCP ASSOCIATE TUTORIAL
JC Penney WCSO Tutorial
Presented byLevolor*Kirsch
JCP ASSOCIATE TUTORIAL
Training Objectives
Placing an Order– Product Configuration– Advanced Options– Preparing Customer Info– Review and Place Order
JCP ASSOCIATE TUTORIAL
Getting Started
Log in to Computer– Associate must log on to
computer system with their username and password
– The system will log out after a period of non-use
JCP ASSOCIATE TUTORIAL
Placing an Order
Step 1- Click on “Home” tab
Step 2- Click on Product category
JCP ASSOCIATE TUTORIAL
Placing an Order
Step 3- Choose your Vendor
JCP ASSOCIATE TUTORIAL
Placing an Order
Step 4- Choose your Specific Product Enter customer’s desired product specifications and click configure
– Specify fabric type and quantity of shades
Kirsch Cellular Products
Kirsch Cellular Lot Numbers
Quantity of shades desired
Product Lead Time
Configure to continue to next screenKirsch Cellular
Product Description
JCP ASSOCIATE TUTORIAL
Kirsch Product Type
Placing an OrderStep 6- Configure Your Product- Standard options
Enter Width to nearest 1/8”
Enter Shade Height to Nearest 1/8”
Shade Color
Mounting option inside or outside
Desired Control Positions
Headrail type
Warning Section: If additional info is needed, there will be a red x here noting the error
JCP ASSOCIATE TUTORIAL
Placing an OrderStep 6- Configure Your Product- Standard options (cont)
Shade color with color number and picture of swatch
Adjacent room description
Multiple Blinds per headrail option
Enter room that shade will be placed in to ID it from other shades in order
If there are no errors in order, this box will display no errors and you may move to next step
Control Positions
JCP ASSOCIATE TUTORIAL
Placing an Order Step 7- Configure Your Product- Advanced options –If you do not find a particular option on the standard
orders screen, check the advanced options tab to find additional upgrades
Butting a blind configuration
Current Price of Shade (before sale discounts)
Bottomrail handle option
Side by side blind option
This is where you would order a skylight pole
Click on Advanced Options tab for additional options
JCP ASSOCIATE TUTORIAL
Placing an Order
Step 8- Prepare Order• Review order content and ensure the following are correct:
– Style, color, width/length, mount, controls, options, and quantity
Regular Retail Price
Sale Price
Total Order Price
JCP ASSOCIATE TUTORIAL
Placing an Order
Step 9- Prepare Customer Info, Place order
Enter customer shipping information
Choose whether to ship to store or customer address
JCP ASSOCIATE TUTORIAL
Placing an Order
After the order is submitted, the customer receives a print out and there is a 72 hour window in which the customer can change their order. After the 72 hours, the order is final and no further changes can be made.
And Finally…..