jcn12 hiq project development environment
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TRANSCRIPT
HIQ FINLAND CASEATLASSIAN AND ALM IN TEAM WITH MULTIPLE SIMULTANEOUS CUSTOMER PROJECTS
JIRA AND CONFLUENCE NORDIC CONFERENCE 2012
HiQ IS AN IT AND MANAGEMENT CONSULTANCY FIRM SPECIALISING IN COMMUNICATIONS, SOFTWARE DEVELOPMENT AND BUSINESS-CRITICAL IT.
Results. Responsibility. Simplicity. Joy.
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HiQ Corporation
• 1300 IT and business specialists in Sweden, Finland, Denmark and Russia > 250 in Finland
• Best IT Consultancy 2007-2010 (Veckans Affärer)
• ICT Project of the Year 2011 in Finland• Goals: Quality, Profitability, Growth – in
this order
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2011 JANUARY - DECEMBERRevenues: 143,2 (122,8) MEUROEBIT: 20,4 (17,3) MEUROEBIT margins: 14,3 (14,1) %
HiQ Services4
Software Development
Quality Assurance &
Testing
Process Integration
Project Management
Management Consultancy
Projects
Services
Oursourci
ng
Consultin
g
Deliverable
sSolutions
W
eb-b
ased
solu
tions
I
ndustry
solu
tions
Q
A
consu
ltancy
M
obile
serv
ices
U
ser
Exper
ienceSPECIALIST
AREAS
SERVICES
DELIVERY MODELS
HiQ Finland highlights5
Independent quality assurance
Strong business, technology and
industry know-how
Over 100 QA specialists in Finland
Over 20 year record of business critical process integration
Strong industry know-how: Telecom,
Retail, Energy, Finances
Largest pool of high-level integration
specialist in Finland
Agile and flexible delivery models
Strong graphic design and
technology expertise in the same team
UX consultancy and process know-how
Problematic Delivery Path to Customer6
Sales & Directors
• Knowledge/ Information
Professionals
• Knowledge/ Information
Customer
• Knowledge/ Information
Knowledge Boundaries & No Improvement Cycle
Projects with Shared Tools enable Improvement Cycle
Customer
Sales & DirectorsProfessionals
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Knowledge
Feedback & Lessons Learnt
Tools & Methods Improvement
Development
ALM Environment8
Document Management
Information Sharing
Project/Task Management
Quality Assurance
VCSSource Code Version
Control System
Compiling / Continuous Integration
SCM (Software Configuration Management)
By Atlassian Jira & Confluence
Single Sign-on andIdentity Management
HiQ Finland Integrated ALM9
Document Management
Quality AssuranceSCM
Software Configuration Management
VCSSource Code Version
Control System
Compiling / Continuous Integration
InformationSharing
Project/Task Management
Q1/2012 Initial setup
Single Sign-on andIdentity Management
HiQ Finland Integrated ALM continues10
Document Management
Quality AssuranceSCM
Software Configuration Management
VCSSource Code Version
Control System
Compiling / Continuous Integration
Information Sharing
Project/Task Management
Atlassian Jira & Confluence
Crowd + ADJira Confluence
Jenkins...
Subversiongit
TestRail...Sharepoint
365
Q4/2012 Fully operational
Main Jira Plugins and Interaction11
GreenHopper
Confluence
Wallboard Timesheet R&G
Script Runner Subversion
QA CI VCS
Crowd
Jira
AD
Task Management in Jira
• GOAL: one Jira project per customer• minimal support effort
• Limited set of different schemes in use (3-4)• continous improvement by selected professionals
• GreenHopper’s Agile boards a BIG advantage• big changes just recently
• Kanban and Scrum both in use
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Project Management Hierarchy in Confluence
• Project pages link back and forth between Jira and Confluence
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Manager Space
Team Space
Customer Space
Project Project
Customer Space
Team Space
Customer spaces visible to customers
Some of the internal documents stored in Sharepoint 365
Sharepoint 365
AD
Main Confluence Plugins and Interaction14
Sharepoint 365RefinedWiki Gliffy
Copy Space
Confluence
BalsamiqMockups Crowd
HiQ Finland Integrated ALM benefits
• Interoperable systemsless work for support personnel
• Customer interaction made easytransparencyshared knowledgeefficiency
• Flexibilitypick a tool you want or a combinationGliffy & Visio or other Office tools combined
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