JAVIER A. DIAZ 2801 Rolido Dr. Apt #12, Houston, TX 77063 ~ (713) 469-8917 ~ engineer.jacdt@gmail.com

EDUCATION:

Master in Business Administration (MBA) Expected Graduation Fall 2016

University of Houston Victoria, GPA: 3.7/4

Bachelor in Engineering, Electronic Engineering December 2008

Universidad Distrital Francisco José de Caldas

Bogota, Colombia, GPA: 3.75/5

COMPUTER SKILLS:

Operating Systems

Windows Server 2003, 2008 R2

Enterprise, Core.

Win7, Win8, Vista, XP

Linux Mandriva

MAC OS X Mountain Lion

Other Skills

Managing NTFS Permissions

Managing Share Permissions

Panopto Software

Adobe Connect

Structural Cabling

Assembly, maintenance and

configuration of computers.

VMware Workstation.

Polycom (Video conference)

IP phones.

Server Roles and Features

DHCP

DNS

Hyper-V

Active directory Domain

Services

File Services

Print and Document Services

Web Server (IIS)

Group Policy Management

Windows Server Backup and

Restore

Remote Desktop Services

Electronic Designing

OrCAD

Workbench

Proteus

Ansoft

Designing

Dreamweaver CS4

Fireworks CS4

Flash CS4

Adobe Illustrator

Adobe Photoshop

Red-dot

Programming

Cisco IOS v15

C ++

Objective-C

Xcode 5.1

HTML 5

JavaScript

Data Bases

SQL Oracle 11g

Access

LANGUAGES: Fluent in English and Spanish.

CERTIFICATIONS:

CompTIA Network+ certified .

Computer Systems, Networking and Telecommunications Certificate (HCCs).

Electronic Engineering License (Colombia).

TRAININGS:

Configuring, Managing, and Maintaining Server 2008 R2.

CCNAX – CCNA Boot camp Routing and Switching.

Managing and Maintaining Windows 8.1.

Installing, Configuration, Troubleshooting, Supporting Windows 7.

WORK EXPERIENCE

UNIVERSITY OF HOUSTON SYSTEM April 2011 - PRESENT

Network Systems Analyst I (UH Sugar Land) June 2013-PRESENT

Systems Administration of Windows Server 2008 R2 Enterprise, four Host Servers and ten Virtual Servers

(Hyper-V). DHCP Server, DNS Server, AD DS server, Print Server, FTP Server, etc.

Perform daily systems backups and recovery procedures, using TIVOLI systems and Windows Native Backup.

Oversee user accounts setup and security administration (NTFS and Share Permissions).

Oversee hardware warranties and software licenses of servers and workstations.

Administer, support and monitor UH Sugar Land Network (Two MDF Closets and Seven IDF Closets).

Troubleshoot and configuration of Switches: Cisco Catalyst 3750 series and Cisco Catalyst 3500 series.

Monitor and support FARONICS applications: Anti-Virus, Deep Freeze and Anti-Executable.

Support KACE Box for ticketing system and BOMGAR Box for customer remote support.

JAVIER A. DIAZ – page 2

Installation and support of IP phones compatible with Microsoft Lync.

Develop system documentation about procedures with Servers and workstations.

Troubleshoot Win XP, Win7 and Win8 workstations.

Online Support Technician (UH Victoria) April 2012-May 2013

Administer and design Blackboard Learn 9 and Vista 8 courses.

Develop training materials and train professors to use of Blackboard Learn 9 and Vista 8.

Provide support to staff, professors and students diagnosing and solving issues of Hardware/Software.

Administer and design web pages with Red-dot.

Administer Panopto Video Software.

Administer Adobe Connect Resources.

Manage PeopleSoft and Course Request System (CRS).

Help Desk Technician (UH Cinco Ranch) April 2011-March 2012

Technical support to faculty, staff and students on computing hardware and software.

Technical support to video conferencing (POLYCOM), media or telecommunications systems.

Analyze, install, configure and troubleshoot wired and wireless Local Area Network (LAN).

Develop system documentation, training materials and train staff to use computer applications.

Maintain inventory of the department's computer hardware and software.

Lead and provide work direction to lower level Microsystems professionals and/or other support personnel.

OVERSEAS EXPERIENCE:

Software Developer (COLOMBIA) November 2013-June 2014

Develop online platform http://www.vanitech.co (HTML5).

Develop iPhone App with Xcode 5.1. (Vanitech at App Store)

Support Engineer, FUNPROFES (COLOMBIA) February 2008 - June 2008

Repair and Configuration of computers

Installation and configuration of small networks (wired and wireless)

Support Engineer, INSTRUCONTROL (COLOMBIA) October 2006 - January 2007

Sale and technical support (Maintenance and repair) of Frequency Variators

Maintenance and configuration of Control Systems

Build Thermocouples (Temperature sensors)