Jason Edwardsedwards.j.7979@gmail.com • 9831 SE Knight St Portland OR, 97266 • 503-883-1930

Network IT TechnicianI like to plan a task and come up with goals and road maps to create success in whatever I put my mind to. My objective has always been to grow professionally and intellectually while having the freedom to spend time with my family and friends.

Technical Skills

Encryption schemes and software Network trouble shooting including wireless Trouble shoot difficult computer issues Expert Office user (Word, Excel, Access) Operating system configuration:

o Linux (Ubuntu, Red Hat)o Windows (7, 8, Server, XP)

Database proficiency (SQL Server, MySQL,

Access) Windows Server Administration (Active

Directory; Users, Containers, Permissions and the like.)

Virtualization with VirtualBox

Transfer Skills

Ability to complete multiple tasks dailyJob history of project based work environments

Communicate clear objectives to othersIn writing and daily vocal communication. Dailydocumentation created.

Excellent interpersonal skillsSeven years internal customer service experience

Used to working in a high stress environmentCritical time frames met. Assisted in other departments production

Work well independentlyAchieved a raise three consecutive times that was only offered to the top workers.

Education

Heald College Portland, OR January 2011 – October 2013

AAS -Network Administration GPA 3.5Achievement: Dean’s List 2012 (1st quarter, 2nd quarter, 4th quarter) 2013 (2nd quarter, 3rd quarter,4th quarter)

Experience

Geeks To Go April 2014 – Current

On-site Technician• Perform maintenance, software installation, plus PC support and training tasks• Troubleshoot all manner of computer problems, determine their source and take appropriate action.• Advise and install new hardware ranging from new computers to wireless routers.• Work independently on projects.

DTI – Portland October 2014 – July 2015

Data Technician• Handled intake of physical media per stringent legal chain of custody rules• Used a job ticketing system to assign priorty and determine urgency of daily work• Copied electronic media from client locations with careful concern for preserving metadata information and the

integrity of original client data. • Responsible for creation of client deliverables from original using processes such as, but not limited to:

o Processing of raw document types to .tiff or .jpg format using a variety of E-discovery tools Ipro, Venio, Allegro

o OCR of documentationo Export of metadata in a variety of legal formats (Summation, Concordance)

• Acquired/Exported client data using a level of encryption stated by the client. Including, but not limited to:o Encase imagingo FTK imagingo TrueCrypto BestCrypto Standard .zip

Hartung Glass Industries May 2008 – Oct 2014

Optimizer and Glass Cutter• Safety committee chairperson 2011-2012.• Program drawings in CAD software for heavy glass cutting machinery.• Create training documentation for my job position• Providing production floor scheduling for cutting department, and help alongside, the cutting department.• Serve internal customers by locating or re-creating product as needed to complete projects.