jason diehl & troy ochoa, black & veatch lean journey... · 2016-10-18 · © lean...

© Lean Construction Institute

The Lean Journey – An Insider’s ViewJason Diehl & Troy Ochoa, Black & VeatchOctober 5, 2016


WHO WE ARE AND WHAT WE DO

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Black & Veatch is a global leader in engineering, procurement and construction (EPC) services.

• Headquarters : Overland Park, Kansas

• Founded : Kansas City, Missouri (1915)


HOW IT ALL BEGAN

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© Lean Construction Institute 4

…AS LONG AS I’M THE ONE WHO CAME UP

WITH THE IDEA.


INTRODUCTION TO LEAN

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COMPETITION AND LEARNING

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• Some-ONE always has to win and Some-ONE always has to lose.

• Even on a team, individualism is perpetuated in the forms of “Weakest Link” and “Team Leader.”

• Most competitors consider themselves leaders, and most leaders associated learning with weakness.

• All answers and solutions must come from a single source: the Leader.


IN YOUR FACE MOMENT #1

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…IN WHICH JASON SHOWS TROY HE KNOWS

HOW TO MANAGE EFFECTIVELY AND

DOESN’T NEED TO LEARN ANY NEW TRICKS.


MY A-TEAM AT WORK

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UH, OH MOMENT #1

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…DURING WHICH TIME TROY CONTEMPLATES

HOW TO BREAK THROUGH JASON’S EGO AND TEACH

LEAN PRINCIPLES.


OBSERVING THROUGH THE LEAN LENS

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AH-HA MOMENT #1

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…IN WHICH JASON REALIZES THERE MIGHT BE SOMETHING TO THIS LEAN CRAP AFTER ALL.


BECOMING LEAN

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UH, OH MOMENT #2

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…IN WHICH TROY HAS TO TELL JASON HE’S REALLY

NOT AN EXPERT. THAT YOU DON’T DO LEAN, YOU

BECOME LEAN, AND WORSE YET: YOU’RE

NEVER REALLY FINISHED WITH BECOMING LEAN.


COMPLIANCE MODE

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• LEAN AS A PHILOSOPHY IS REPLACED BY LEAN AS A REQUIREMENT

• LEAN TOOLS ARE VIEWED AS AUDITING FORMS

• SPIRIT OF CONTINUOUS IMPROVEMENT IS LOST


RESISTANCE AND SUSTAINABILITY

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LEAN CHAMPION / LEADER TRAINING

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LEAN CHAMPION LEAN LEADER

• Promote LEAN mindset throughout organization

• Apply LEAN principles in daily business practices

• Serve as a visible role model and resource for LEAN

• Facilitate LEAN process improvements• Provide on-going feedback on adoption

and ideas to accelerate change• Cascade LEAN Orientation in areas of

influence• Sustain LEAN momentum within your

work environment

• Create environment of continuous improvement and collaboration

• Translate vision and goals to focused objectives

• Create coaching routine that advocates questioning, one-on-one coaching, leading

• Create demand for the LEAN Champion• Recognize team members for LEAN

behaviors• Go to workplace to ensure professionals

are being heard• Lead your LEAN culture


FINAL THOUGHTS

THANK YOU

jason diehl & troy ochoa, black & veatch lean journey... · 2016-10-18 · © lean...

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