jary carter presents orocrm
TRANSCRIPT
Jary Carter
Co-Founder and CEO of OroCRM
@JaryCarter
Real Life
Challenges
You need your customers
more than they need you!1
Customers share more
information than they ever
have.2
Technology doesn’t
always play nicely.3
The only source of
sustainable
competitive
advantage:
Create a better
Customer Experience.
Customer Interaction
• Discover
• Evaluate
• Buy
• Access
• Use
• Get Support
• Leave
• Re-Engage
3 Levels
of Customer
Experience
3 Levels
of Customer
Experience
MEETS NEEDS
3 Levels
of Customer
Experience
MEETS NEEDS
EASY
3 Levels
of Customer
Experience
MEETS NEEDS
EASY
ENJOYABLE
Marketing
Sales
Marketing
SalesRelevant Customer
Interaction
Marketing
Sales
Multi-Channel view of
customers.
Flexibility - Match OroCRM to YOUR exact business process.
Dashboards and Reporting
Join the Cause!
Join our Partner Program
Become Customer
