jan 24, 06william rich, pingtel corp. it expo. pingtel corp., william rich, it expo, jan 24, 06 voip...
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Jan 24, 06 William Rich, Pingtel Corp. IT Expo
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
VoIP is Here…
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2004 2005 2006 2007 2008 2009$0
$1
$2
$3
$4
$5
$6
$7
$8
$9
$10
$ billions
IP PBX RevenuesTDM PBX ShareIP PBX Share
Source: IDC
IP PBX vs. TDM PBX
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
So What’s Next
Open source PBX?
IM+VoIP+presence?
Fixed-mobile convergence?
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2004 2005 2006 2007 2008 2009$0
$1
$2
$3
$4
$5
$6
$7
$8
$9
$10
$ billions
IP PBX RevenuesTDM PBX ShareIP PBX Share
Source: IDC
IP PBX vs. TDM PBX
Why do we need a “next” anyway?
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Let’s Talk about Talk
Communications no longer
about a phone Mobile & mobile email
Instant Messaging &
communicators
Collaboration tools
Skype + Salesforce.com
(Expanding) plethora of
means and modes
Also creates plethora
headaches, further
“Balkanized” of comms
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
IP PBX - The Good and The Bad
Cut transport costs for
long distance
Reduced MAC costs
Meaningful gains in
corporate productivity or
improved usability?No!
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
How About Open Source PBX?
Holy GrailRocket Science
Excalibur
Key enabler, but not an end itself…
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
“Internet Telephony” - VoIP & Real Time Comms Should Be Like Email
VoIP: Closed, Balkanized
Proprietary hardware Feature islands As expensive as TDM As inflexible as TDM
Email: Open
Ubiquitous with global reach
Hosted IT service Plug & play standard Integrated into the
Internet
TCP / IP
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Requires SIP Architecture - Not Adds
SIP provides the mechanism that enables communications to evolve from islands to
an integrated community- i.e. the Internet
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
“Internet Telephony” Is Based on SIP & Presence
Single infrastructure for
real time communications
Universally addressable
Plug & play; VoIP features
at the device level
Supports integration
between applications &
communications
Lower costs + more
productivity + better
usability = customer win
Mobile
Voice
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Internet Telephony For Business
QuickTime™ and aTIFF (Uncompressed) decompressor
are needed to see this picture.
IM
SIP Internet Telephony
Voice, Video, Media, Presence
SIP Proxies
PresenceEngine
SIPMedia
SIP ACD
Collaboration/CRM
Web page w/ VoIP & presence
Corporate app w/ VoIP & presence
SIP phones w/ presence
Mobile w/ presence
Laptop w/ VoIP presence
Better features
VoIP, video, presence, mobility convergenceAccelerated open source development
VoIP, video, presence, mobility convergenceAccelerated open source development
Future proof
Plug & play SIPEverything on IP & IT
Plug & play SIPEverything on IP & IT
Better TCO
VoIP integrated w/ business appsVoIP integrated w/ business apps
Better productivity
Uniform presence across enterpriseUniform presence across enterprise
Internet / IP
Singe convergence platformSubscription pricing
Singe convergence platformSubscription pricing
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Internet Telephony: Efficient Integrated Internet Solution
Web page w/ VoIP & presence
Corporate app w/ VoIP & presence
Corporate app w/ VoIP & presence
IM client w/ VoIP
Better productivity
Better features
Better TCO
Seamless, flat rate, networking - like email
Seamless, flat rate, networking - like email
Users’ preferred interfaceUsers’ preferred interface
VoIP where its most useful
VoIP where its most useful
Consistent services across networks and devices
Consistent services across networks and devices
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Back to Open Source…Key Enabler“Internet telephony” will be built in open source
Free from vendor constraints
& PBX mindset
Fosters speed, innovation &
qualityBut only successful if it delivers what customers
need
Right product
At fair prices/costs
With enterprise class
support & tools
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Pingtel Corp., William Rich, IT Expo, Jan 24, 06
Summary
Market coalescing around session based services &
SIP
“Internet telephony” logical realization for
the enterprise
Better features
Better TCO
Better productivity
Future proof
IP Voice
Seamless IP Connectivit
y
IPTV
All All Session-Session-oriented oriented servicesservices
Who/What Won Big in 2005
Thank YouIt’s next!