Los Angeles World Airports

Jacqueline Yaft

Los Angeles World Airport

Deputy Executive Director of

Operations and Emergency Management

South Bay Cities Council of Governments 13th Annual General Assembly

February 24, 2012

Los Angeles International Airport

160,000 passengers everyday

6th busiest airport in the world - 3rd third busiest in the United States

In 2010, LAX served more than 59 million passengers

Processed more than 1.9 million tons of air cargo valued at nearly $84 billion

A $4.11-billion capital improvement program is underway at LAX, generating nearly 40,000 local jobs

International flights - adding $82.1 billion in total economic output, plus 363,700 direct and indirect jobs with annual wages of $19.3 billion

“In a disaster, an airport can substitute for almost anything, but nothing can

substitute for an airport”

Walter White, Director of Operations Memphis International Airport

Stages of Emergency and Disaster Management

Prevention

Preparedness

Mitigation

Response

Recovery

Reconstruction

PRE

Mitigate riskPlanning

NotificationsChecklistsTraining

Drills

DURING

ResponseCommunicationMitigate hazard

Recovery

POSTSecure

Hot washDebrief

After Action Plan

Emergency Management

LAWA Emergency Management

MITIGATION

Conduct assessments

Identify risks/threats

Mitigate identified risks

RECOVERY

Repopulation

Resource accountability

Demobilization

Hotwash/Debriefs

PREPARDENES

Response plans

Training

Exercises

RESPONSE

Information management

Situational assessment

Develop objectives

Resource management

5

ARCC

December 15, 2010

ARCC and DOC “Nerve center”

DOC

ARCC

6

ARCC Concept

DOC

7

ARCC ConceptPhysically co-locate main stakeholder groups

(Police, Operations and Maintenance)

• Better customer service

One number to inquire/inform about any issue

• Improved response times/recovery time

Timely notification and response – Everbridge

Bridge conference calls during incidents

• Enhanced situational awareness

Daily LAWA briefing conference calls 0800 and 1600

• Create accountability – ID what works, what doesn’t

Airport Duty Manager – 24/7

• Strengthen Emergency Response

Proactive vs. Reactive situational status

LAX Hazard Response Protocols

Aircraft– Alert 2– Alert 3– Hijacking– Over water

Pandemic/ Natural Disasters

– Earthquake– Contagious

disease– Bio – hazard– Weather

Security– Suspicious item– Bomb threat– Breach– Active shooter

Facilities– Fire– System failure– Power– Water

Roadways– Accident– Closures

LEVEL LOW MEDIUM HIGH

Resources LAX Home Based LAX Home Based + 2 Agencies

ALL

Life/Safety Injury / First Aid

Natural Death

Serious Injury

Accidental Death

Mass Casualty Homicide / Suicide Fatality

Operations Impact

No Closures Impact One Airline

Partial Closure

Closures of Multiple Airlines/Terminals

Flow Stops

Flights Delayed

Ground Stops

DOCDOC UC IC MCP UC IC MCP

LAWA Based Emergency ServicesLAWA Based Emergency Services all agenciesall agencies

L

OW

HIG

H

Post-EventPre-Event Preparedness Mitigate Response Recovery Reconstruction

Security

Bomb

Breach

Hijack

Unattended

Shooter++++

Facilities

Water

Power

Computer+++

Roadways

Accident

Closure

Aircraft

Alert 2

Alert 3

Pandemic

Earthquake

Weather

ME

DIU

M

Hot Wash 45 min.

Debrief

1 week

Action Items

Follow up Debrief

15 min.

UC IC MCPUC IC MCP LAWA Based Emergency ServicesLAWA Based Emergency Services

+2 agencies+2 agencies

UCUCLAWA Based Emergency ServicesLAWA Based Emergency Services

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Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the

traveling public and tenants while maintaining safe and efficient airport operations

COMMUNICATION– Social media- Facebook, Twitter, etc.– Traditional media – Press releases, Radio, etc.– Mass Notification – Ability to send out real time

information to large groups of people and organizations

PARTICIPATION– Build partnerships– Airport Emergency Management Committee – Quarterly LAWA Emergency Management Luncheon– Participate in our training and drills– Be part of, observe, or evaluate exercises

Community OutreachTo be a good neighbor with surrounding communities, and to provide exceptional customer service to the

traveling public and tenants while maintaining safe and efficient airport operations

TRAINING– Full scale exercise– Table tops

Los Angeles World Airports

Thank You!