Operations and Supply Chain Management, 14/e

F. Robert Jacobs, Indiana UniversityRichard B. Chase, University of Southern California

ISBN:0078024021Copyright year:2014Table of Contents

Section One: Strategy, Products, and CapacityChapter 1: IntroductionChapter 2: StrategyChapter 3: Design of Products and ServicesChapter 4: Project ManagementChapter 5: Strategic Capacity ManagementChapter 6: Learning Curves

Section Two: Manufacturing and Service ProcessesChapter 7: Manufacturing ProcessesChapter 8: Facility LayoutChapter 9: Service ProcessesChapter 10: Waiting Line Analysis and SimulationChapter 11: Process Design and AnalysisChapter 12: Six Sigma QualityChapter 13: Statistical Quality Control

Section Three: Supply Chain ProcessesChapter 14: Lean Supply ChainsChapter 15: Logistics, Distribution, and TransportationChapter 16: Global Sourcing and Procurement

Section Four: Supply and Demand Planning and ControlChapter 17: Enterprise Resource Planning SystemsChapter 18: ForecastingChapter 19: Sales and Operations PlanningChapter 20: Inventory ManagementChapter 21: Material Requirements PlanningChapter 22: Work Center SchedulingChapter 23: Theory of Constraints

Section Five: Special TopicsChapter 24: Health CareChapter 25: Operations Consulting

AppendicesA: Linear Programming Using the Excel SolverB: Operations TechnologyC: Financial AnalysisD: Answers to Selected ProblemsE: Present Value TableF: Negative Exponential DistributionG: Areas of the Cumulative Standard Normal DistributionH: Uniformly Distributed Random DigitsI: Interest Tables