jaarverslag 2011 goudappel groep - engels
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Jaarverslag 2011 Goudappel Groep - engelsTRANSCRIPT
Goudappel GroupE x p e r t s i n m o b i l i t y
Annual Repor t 2011
2 Goudappel Group - Annual Report 2011
Goudappel Groep BV
Beheersmaatschappij Goudappel Coffeng
GC Belang BV
MAPtm BV (60%)
Goudappel Coffeng BV
Stichting Goudappel Coffeng Beheer
Stichting Administratiekantoor
Goudappel Coffeng
Tiem BV
MINT NV(<50%)
Omnitrans International BV
Organisation Chart
Goudappel Group - Annual Report 2011 3
Report of the Supervisory Board
‘Experts in mobility' have to keep moving too. And 2011 did indeed prove to be an eventful year
for the Goudappel Group.
Rapidly changing conditions, revenue and fee pressures, the growing need for sustainable in-
novation, and severe cuts in government spending were reasons enough to also keep evolv-
ing as a company. That included a periodic review of the Group’s governance structure and
adjusting it to reflect new insights and the changing environment.
On 1 March 2011, Pieter Hofstra was appointed as a third member of the Group’s Supervi-
sory Board. The addition of a mobility expert had been on our wish list for some time.
During the year, at the request of the Management Board, we put forward our ideas on
a new governance structure. Over a short period of time, we held talks with many of the
company’s employees. In August 2011, partly on the basis of their comments, we issued
recommendations for changes to the company’s governance structure. To promote a
smooth transition, one of our members took over the company’s leadership for several
months. The Supervisory Board is pleased to say that this paved the way for a fairly
quick transition to a new Management Board in the autumn of 2011. Retired Manage-
ment Board members Peter van der Mede and Tonny Bosch deserve a great of deal
respect for the manner in which they led the Goudappel Group all these years, and
certainly for the way in which they enabled the process of change to take place.
Jos van Kleef was appointed Chief Executive Officer in October 2011. At the same time,
Jaap Benschop was appointed Chief Operational Officer. We are fully confident that
the Management Board will be able to keep the company on course in the coming
years. A word of thanks also goes out to the Works Council and shareholders of the
Goudappel Group, who played a key part in the change process and never for a mo-
ment lost sight of the need to act swiftly.
During the period under review, we held more meetings with the Management Board
than we usually do. Supervisory Board members also regularly consulted each other
and the Management Board outside these meetings on issues that might affect the
company and its staff.
The financial statements for 2011 were prepared by the Management Board and audited
by PricewaterhouseCoopers accountants, who have issued an unqualified auditors’ report.
Both documents are included in this Annual Report.
Difficult market conditions and restructuring costs led to a loss of EUR 51,000 in 2011. The
loss will be charged to equity. The Group’s solvency remains at an acceptable level. Due to the
loss and decline in revenue, we proposed that no dividend be distributed for the 2011 finan-
cial year. That proposal has been approved by the shareholders.
4 Goudappel Group - Annual Report 2011
We would like to thank all staff and the Management Board for their efforts and dedication in 2011.
Together, we are facing the enormous challenge of maintaining the Group’s strong position in what
continue to be difficult times. Because the experts in mobility have shown that they too can keep
moving, we have every confidence that they will succeed in doing so.
The Supervisory Board
Peter Prein (Chairman)
Toon van Asseldonk
Pieter Hofstra
Goudappel Group - Annual Report 2011 5
Contents
Report of the Supervisory Board 3
Report of the Management Board 7 Introduction 7
Newly appointed Management Board 7
Finance 8
Return 8
Revenue and billable time 9
Operating profit 9
Added value 9
Funding structure 10
Depositary receipts for shares 11
Key figures for the Goudappel Group 12
Staff 12
Workforce 12
Consultants’ education level 13
Health 13
Goudappel Coffeng 13
Omnitrans International 16
Tiem 16
MINT 17
MAPtm 18
VOF SpitsScoren 18
VOF Spitsvrij 19
Innovation 20
Innovation generates business 20
Product development 20
Corporate social responsibility 22
Mobility 22
Energy consumption at our offices 22
Iganga Foundation 23
Condensed financial statements 2011 25 Consolidated balance sheet at 31 December 2011 26
Consolidated income statement for 2011 28
Consolidated cash flow statement for 2011 29
Independent auditors’ report 35
6 Goudappel Group - Annual Report 2011
About this publication
Reference:
XXA00100-088/Blk/0512
Design & layout:
Karmijn Beijlen
© Goudappel Group
Nothing from this report may be reproduced without a source reference. No rights can be asserted on
the basis of this report. The owners of any photographic material should contact the publisher.
Goudappel Group - Annual Report 2011 7
Report of the Management Board
IntroductionGoudappel Group ended 2011 with a post-tax loss of EUR 51,000, a significant decline not only
compared to 2010 but also relative to the budget. The underlying cause was a reduction in
work volumes available on the market, boosting price competition. This, in turn, led to an in-
crease in quotation costs and put pressure on projects.
Like other companies, the Goudappel Group was unable to buck the overall market trend.
These are extremely uncertain times for Europe. The Netherlands did not feel the effects of
the economic downturn that started a few years ago until 2011. At the end of 2011, the
country slid into another recession. National and international debt levels are gigantic
and hold the future hostage. These debts will have to be repaid. Deleveraging by the
government, businesses and households is set to reduce disposable income. The Dutch
government is implementing 20 billion euros worth of spending cuts. These cuts are
starting to trickle down, particularly at the regional and local level.
All these developments have had an impact on the Group’s performance. In the past
year, we saw our financial parameters decline:
• less billable time;
• more write-downs;
• a shrinking order portfolio.
In addition to declining parameters and the need to work more efficiently, we also saw
several shifts:
• from studies to more hands-on work;
• from general services to more specialist projects;
• from a nationwide focus to more projects in the Randstad conurbation;
• from paying for advice to new business models.
In other words, we find ourselves in the middle of a transformation from the old world
to a new one.
Newly appointed Management BoardIn mid-2011, the Management Board comprising Peter van der Mede, Jaap Benschop and
Tonny Bosch stepped down after more than 10 years at the helm. The Supervisory Board
performed a comprehensive review of the preferred structure and composition of a new
management team. During the interim period, Toon van Asseldonk acted as delegated su-
pervisory director for more than three months and, for that reason, temporarily gave up his
seat on the Supervisory Board. In addition to chairing the Management Board, he also spoke
extensively with staff across all levels of the company.
On the basis of his recommendations to the Supervisory Board, given within the agreed dead-
line, the Supervisory Board proposed a new Management Board, whose members were appointed
by the company’s trust office [Stichting Administratiekantoor; STAK] on 11 October. The newly ap-
8 Goudappel Group - Annual Report 2011
2004
Retu
rn in
%
0%
10%
20%
30%
40%
2005 2006 2007 2008 2009 2010
ROI/EVA
2011
Return on investment
pointed Management Board, comprising Jos van Kleef (Chief Executive Officer) and Jaap Benschop (Chief
Operational Officer), faces important challenges.
Under the new team’s leadership:
• a new business plan will be drawn up for the next few years, including a strategy update;
• pro-active steps were taken in the shape of a restructuring based on the Staff Reduction Plan
2011-2012;
• staff levels will be reduced by 10%, including natural wastage;
• we will focus strongly on improving the Group’s project management and commercial fire-
power.
We expect revenue to decline further in the course of 2012. It is not yet clear to what extent
this trend will continue after 2012.
We are anticipating developments by pursuing a prudent staffing policy, implementing
strict cost controls, and strengthening our commercial management.
Crucially, the 2012 budget depends on market developments and the extent to which
the Goudappel Group will be able to successfully work the market.
FinanceThe Goudappel Group ended the year with a post-tax loss of EUR 51,000, a significant
decline not only compared to 2010 but also relative to the 2011 budget. Pre-tax profit
fell from EUR 944,000 in 2010 to EUR 4,000 in 2011, driven by a fall in profit on ordinary
activities and non-recurring charges, offset by our share of profits in associates.
Return
Return on investment (ROI) was 5.4% in 2011. That includes an adjustment to the op-
erating profit for non-recurring and special items. The chart below shows the move-
ments in the return on investment:
Revenue and billable time
Net fee revenue in 2011 amounted to EUR 20,249,000, more than EUR 1,700,000 (7.7%) short of
our budget target. In 2010 we generated a net fee revenue of EUR 21,952,000. The fall in revenue
was driven mainly by the decline in order intake. The average number of FTEs was down 2.9%,
from 239 in 2010 to 232 in 2011. Consultants’ billable hours in 2011 fell below the levels recorded
in previous years.
Goudappel Group - Annual Report 2011 9
2004
Billa
ble
tim
e in
%
0%
20%
40%
60%
80%
2005 2006 2007 2008 2009 2010 2011
Gross billable time
Billable time
Project write-downs exceeded the target set for 2011. We have seen a gradual increase in write-downs
since 2009. Write-downs caused by cost overruns, quotation costs and rate differences were approxi-
mately 5 percentage points up on the level reported in 2010. Due to changing market conditions, it
was decided in 2011 that project proposals would no longer be recognised as work-in-progress. This
led to an additional adjustment to revenue of approximately EUR 400,000.
Consultants’ gross billable time declined from 68.5% in 2010 to 68.3% in 2011. The average num-
ber of direct hours per consultant fell from 1,158 in 2010 to 1,132 in 2011.
Operating profit
Normalised operating profit (excluding special or non-recurring items) in 2011
amounted to EUR 496,000, down 72 percentage points on 2010. This substantial fall
reflected a lower gross margin, driven mainly by lower productivity and higher pro-
ject write-downs. The return, i.e. normalised pre-tax profit as a percentage of revenue,
came to 2.4% (2010: 7.8%).
Added value
Added value per FTE fell by 15.5% from EUR 25,650 in 2010 to EUR 21,660 in 2011, due
to higher salary costs combined with lower revenue. Salary costs per fee-earning FTE
rose by approximately 3.3% compared to 2010, while the net hourly rate fell from EUR
88.30 in 2010 to EUR 86.60 in 2011. In 2011 the Group’s FTE composition (i.e. the distri-
bution of FTEs across the various consultant levels) shifted a little towards the higher
salary brackets by comparison to 2010.
10 Goudappel Group - Annual Report 2011
2004
Solv
ency
in %
0%
15%
30%
45%
2005 2006 2007 2008 2009 2010 2011
Solvency
Solvency
2004
Ad
ded
val
ue
in €
5.000
0
10.000
15.000
20.000
25.000
30.000
35.000
2005 2006 2007 2008 2009 2010 2011
Added value per FTE
Added value per FTE
Funding structure
Since 2004 we have eliminated deferred tax assets and capitalised goodwill in calcu-
lating the company’s solvency. At year-end 2011, solvency amounted to 40.8%, slightly
down by approximately 2.3 percentage points on 2010. The Goudappel Group aims to
achieve a minimum solvency ratio of 25%, which it has done since 2007.
Net cash flow came to EUR 1,480,000. In 2011, operating activities generated a cash in-
flow of EUR 2,200,000, partly offset by cash outflows for investments in tangible assets (EUR
389,000), repayments of long-term debt (EUR 205,000), dividend payments and the repur-
chase of treasury shares (EUR 133,000) and minority interests (EUR 35,000).
Average project lead times again decreased considerably compared to previous years, standing
at approximately 70 days in 2011. This applied to both the lead times of work-in-progress and
debtors. For the Group, this represents a relatively low level and was one of the reasons why we
consider our year-end cash position to be satisfactory, despite the decline in revenue.
Goudappel Group - Annual Report 2011 11
2004
Lead
tim
es in
day
s
20
0
40
60
80
100
2005 2006 2007 2008 2009 2010 2011
Average project duration (work in progress)
Average project duration (debtors)
Lead times in days
Depositary receipts for shares
All shares in the Goudappel Group are held by Goudappel Coffeng’s trust office [Sticht-
ing Administratie Kantoor; STAK]. STAK issues depositary receipts for those shares to the
employees of Goudappel Group BV and its wholly-owned subsidiary companies (Gou-
dappel Coffeng BV, Omnitrans International BV, and Tiem BV). We give our staff the op-
portunity to buy depositary receipts as a means of increasing their commitment to the
company. STAK aims for all staff to own an equal interest in the company.
depositary receipts holders
depositary receipts available 132,320
number issued to employees
1 January 2011 122,409 156
31 December 2011 120,059 236
Employee ownership of depositary receipts for shares in the Goudappel Group
In 2010 and 2011, STAK put forward proposals to increase staff ownership of deposi-
tary receipts and encourage a more even distribution. The Management Board and
Works Council consented to the possibility of profits being distributed in the form of
depositary receipts and arranged for this option to be included in the collective agree-
ment. Accordingly, the profit for 2010 was partly distributed as depositary receipts. This
considerably raised the number of depositary receipt holders, from 156 to 236 in 2011.
The measure also led to an increase in the number of issued depositary receipts (+2,600).
However, because more depositary receipts were sold than purchased, net ownership of
depositary receipts decreased slightly (-2,000).
Ownership of depositary receipts became more unevenly distributed due to the issuance of
receipts by way of profit distribution, which, of course, added a large number of ‘small’ deposi-
tary receipt holders. At year-end 2010, one half of depositary receipt holders owned 9% of all
depositary receipts issued. At year-end 2011 this was 2.5%.
At 1 January 2011, the value per depositary receipt decreased from EUR 43.50 to EUR 43.22.
No dividend was paid for 2011.
12 Goudappel Group - Annual Report 2011
Year Value at 1 January Dividend payout
2008 EUR 35.00 EUR 4.70
2009 EUR 35.00 EUR 4.50
2010 EUR 40.90 EUR 4.25
2011 EUR 43.50 -
2012 EUR 43.22 still to be determined
Value per depositary receipt and dividend payout
Key figures for the Goudappel Group
• Five offices: Amsterdam, The Hague , Deventer, Eindhoven, and Leeuwarden
• 270 employees
• Revenue of EUR 25m
Staff
Workforce
At year-end 2011, the Group had 270 employees, down 1.5% on 2010. In the course of
2011, 22 employees left the company and 13 were hired. Due to the departure of young-
er employees, the average age rose to 39.5. The male/female ratio remained virtually
unchanged from previous years.
The inflow of new staff was very limited due to the decline in order intake. Of the 13 new
employees, some were hired on a temporary basis. The downsizing measures announced
by the Management Board in 2011 led to temporary employment contracts not being re-
newed and to 15 forced redundancies. Termination of their contracts will be effectuated in
2012.
In 2011 the Group employed an average of 232 FTEs (197 fee earners and 35 support staff).
Year 2011 2010 2009 2008 2007 2006 2005 2004
Revenue* 24.9 26.9 26.6 27.2 26.2 22.3 17.2 15.0
Normalised operating profit* 0.5 1.8 1.4 2.6 3.1 2.6 0.9 0.1
Operating profit as % of revenue 2.0% 6.5% 5.4% 9.6% 11.7% 11.6% 5.4% 0.4%
Post-tax profit/(loss)* -0.1 0.7 1.0 1.7 2.1 1.8 0.5 -0.4
Net profit/(loss) as % of revenue -0.2% 2.8% 3.6% 6.3% 8.2% 8.1% 2.9% -2.4%
Cash flow* 1.5 0.6 -0.5 -0.5 -0.2 2.5 -0.4 0.2
Group equity* 6 6 6 6 6 4 2 2
Balance sheet total* 14.2 14.5 15.7 17.0 16.4 14.5 12.2 11.3
Group equity as % of balance
sheet total
44.0% 44.9% 39.4% 38.0% 34.4% 29.5% 19.8% 17.7%
* Amounts shown in EURm
Normalised profit is defined as earnings before interest and taxes, adjusted for special or non-recurring items.
Goudappel Group - Annual Report 2011 13
University(49%)
Higher vocational (44%)
Secondary vocational (7%)
Education level of fee-earning consultants
Consultants’ education level
Health
Absenteeism rose marginally in 2011 compared to 2010. Absenteeism patterns were
fairly similar to 2010, except for a peak in September and October. The prolonged ab-
sence of a number of employees caused the basic level of absenteeism to remain el-
evated. We made a relatively substantial investment in personal coaching. This was
greatly appreciated by our staff.
Absenteeism Average
2010 3%
2011 3.2%
Goudappel Coffeng2011 saw a weakening market. Central and local government are looking for ways of
cutting back on their spending. The austerity measures have also had an impact on
Goudappel Coffeng BV. The company nevertheless carried out a wide range of notewor-
thy projects in 2011.
Despite difficult market conditions and growing competition, the Transport Modelling
division did well, with revenue and profit staying reasonably on budget. We might say
‘business as usual’ if there were not so many changes going on in the background. We are
seeing a clear move from static models to short-term and medium-term dynamic models,
designed to chart and monitor the quality of traffic circulation in urban areas. We have
responded to this change in demand using the working title “Making better use of city
streets: how do you do that?” This not only calls for specialist tools like StreamLine, but also
requires the Division to cooperate very closely with other company divisions, such as our
regional offices, Transport Management, and Omnitrans International. We should be able to
reap the benefits from these efforts in 2012.
Cycling featured prominently in 2011. Goudappel Coffeng decided to upgrade its Cycle Route
Planner so that users can now find and plan cycle routes in the whole of the Netherlands and
neighbouring areas abroad (feou.fietsrouteplanner.info). Improvements were also made to the un-
14 Goudappel Group - Annual Report 2011
derlying street networks in the Utrecht-Amersfoort-Hilversum region, Rotterdam, Twente region, and
Amsterdam. These come on top of the three southern provinces, which have already been upgraded.
Goudappel Coffeng also conducted related studies, such as cycling accessibility analyses for various
towns and cities and specific cycle connections.
Another important growth product is the Mobility Scan. This policy support tool was used in Food
Valley and the city of Eindhoven. The Mobility Scan enables quick and adequate exploration and
testing of mobility measures, ranging from the construction of a new housing development to
cutting off roads, through to adding new public transport routes.
After the bankruptcy of Apeldoorn-based market survey agency Probit, Goudappel Coffeng
took over its ongoing operations (customer surveys and public transport monitoring), help-
ing out various customers and successfully completing a large number of current projects.
Enabling smooth circulation and making maximum use of available capacity. These goals
are not only relevant where roads are concerned. Inland waterway skippers also wish to
have a smooth, safe and comfortable journey. The Province of Overijssel uses ‘wet traf-
fic management’ to ensure just that. The provincial authorities wanted to apply the
same process as the one used on land, for which the Operational Transport Manage-
ment Tactical Team had been set up. The waterways were next in line. Working with the
Waterways Management and Installations Team, Goudappel Coffeng identified quick
wins and proposed a long-term strategy. The resulting policy plan will be used by the
Waterways Operational Traffic Management team to monitor and manage traffic on
the canal between Almelo and De Haandrik and various waterways in the north of
Overijssel Province. This will improve services on the Overijssel waterways even fur-
ther. Shipping represents a growing economic interest for the Netherlands. Transport
on the inland waterways will benefit even more if its environmental impact can be
reduced. Freight transport on inland waterways and pleasure vessels are increasingly
putting pressure on canals, rivers, bridges, and locks. Wet traffic management ensures
a smooth, safe and comfortable journey.
On 22 November 2011, the first of several intermunicipal cycle routes provided for
in the ‘F35 Cycle Freeway Masterplan’ was officially opened in the Twente region. The
planned cycle freeway runs from Nijverdal to Enschede, with branches from Vriezen-
veen to Almelo and Oldenzaal to Enschede. The project stands out from other cycle free-
ways for its high level of quality. It is a dedicated non-stop cycle route with no level cross-
ings that is 60 kilometres long and more than 4 metres wide.
The future of towns and cities in terms of land use is inextricably linked to traffic meas-
ures. In Enschede, council members and local residents set to work on a ‘live’ traffic simula-
tion led by Goudappel Coffeng. What is the impact of scenario A on traffic? Does everyone
understand the environmental impact of scenario B? As the discussions went on, progress
was made on what was considered to be a sensitive issue.
Goudappel Coffeng was also active internationally. Designers from 22 countries got to work on
the infamous 'missing link in sustainable mobility': the highway close to New York’s UN building
in Manhattan, which forms a barrier for cyclists. Goudappel Coffeng’s ‘Flexway’ design received a
Goudappel Group - Annual Report 2011 15
‘special mention’ when the prizes were announced. The strong point of the design is the way part of the
highway can be used outside the rush hour by cyclists and pedestrians.
Public transport came under severe pressure in 2011, with the big cities facing substantial spending
constraints. Goudappel Coffeng’s public transport experts identified opportunities for both local
authorities and operators to improve public transport network efficiency and emerge stronger
from the austerity measures. In Amsterdam, The Hague and Rotterdam, steps were taken to
adjust the network and timetable to improve the cost coverage ratio in such a way as not to
put off passengers.
In the Provinces of Brabant and Zeeland, businesses expressed their wish to take control of
the management, maintenance, widening and operation of the A58 motorway between
Vlissingen and Eindhoven. ZuidNet A58 is a public-private mobility partnership, one of a
kind in the Netherlands, which if granted a concession will become fully responsible for
the traffic circulation on and swift upgrading of the entire A58 motorway corridor. The
new company is a partnership between businesses, the provincial authorities and cen-
tral government. ZuidNet A58 aims to pursue an innovative approach to its operations
in order to increase the quality of the A58 and ensure east-west accessibility in Brabant
and Zeeland. The company will be judged by the traffic circulation results achieved.
The initiative for this collaborative effort had been taken by Stichting A58, a founda-
tion set up by the Chambers of Commerce in Brabant and South-West Netherlands
and the Employers’ Association for Brabant and Zeeland. The bid book was submitted
to the Minister of Infrastructure, Melanie Schultz van Haegen, on 23 May 2011, and
presented to the press in Tilburg on 1 June 2011. It was drawn up with the support of
private parties, including Goudappel Coffeng BV.
Teaming up with APPM Management Consultants, Tauw, and Decisio, Goudappel Cof-
feng was awarded the new master contract for policy advice services in the field of
spatial planning in North Holland Province. The consortium won the tender working
with various subcontractors.
The Province of South Holland is working on a solution to the traffic problems in the
Holland Rijnland region, i.e. the Rijnland Route, a new link between the A4, A44 and
Katwijk. The project is currently in the second phase of the environmental impact as-
sessment procedure. In a consortium with Tauw and Advin, Goudappel Coffeng is re-
sponsible for traffic and transport-related issues. Decision-making is expected to take
place in the summer of 2012.
Omnitrans InternationalOmnitrans International’s revenue model is based on three pillars: selling OmniTRANS soft-
ware, providing training, and carrying out software projects. Its total revenue in 2011 was
well above budget.
However, revenue from software sales was below budget. Although sales continued to be satis-
factory in the Netherlands, foreign sales were disappointing. Due to the lack of manpower (FTEs)
in Marketing & Sales, little progress was made on rolling out the international dealer network.
16 Goudappel Group - Annual Report 2011
The marketing of OmniTRANS takes the form of theme-based campaigns. In 2011 these included Re-
mote Hosting, StreamLine, Q-Hot, and Version 6.0. The campaigns involve press releases, advertise-
ments, and mailings. In 2011 Omnitrans participated in the following conferences: Modelling World
(London), DVM conference (Rotterdam), ETC (Glasgow), Platos (Utrecht), and ITS (Leuven, Belgium).
OmniTRANS version 6.0 was released in middle of 2011. Work on version 6.1 began at the end of
the year, driven by the growing demand for StreamLine. Version 6.1 is expected to be released
in mid-2012.
Gross revenue from projects was on budget. Due to the low level of provisions, overall perfor-
mance was well above budget and more than offset the shortfall in software sales. Because
this is a growth market, the order portfolio is robust. Working this particular market, how-
ever, puts pressure on our innovation efforts. Accordingly, many innovation projects were
not completed in 2011. Software development professionalised further in 2011. We intro-
duced aspects of PRINCE2 to improve project management, and combined the Concepts
and Development departments to create more synergies.
Revenue from training courses was on budget and new courses were developed. The
Omnitrans helpdesk is greatly appreciated by our customers. The process for releasing
'minor' versions was improved considerably, including the communication with users.
TiemTiem clearly felt the effects of the austerity measures taken by central and local gov-
ernment. Many customers drastically reduced the use of on-loan staff for both process
management and technical advice. Tiem nonetheless delivered on budget in 2011.
Tiem is grateful to its customers, who in many cases decided to keep on the staff who
it seconded. Equally uplifting is the support received from several top executives, who
believe central and local government should carefully weigh up the pros and cons of
contracting in external staff. In fact, former Transport Minister Annemarie Jorritsma
advocates having a relatively large number of flexi workers for two reasons. Firstly, be-
cause certain expertise is only needed once in a while and, secondly, because the gov-
ernment is unable to maintain adequate levels of highly specialised knowledge.
Fees have come under pressure. The magical limit of EUR 100 regularly rears its head in
talks about wage costs and the ‘Balkenende’ salary cap for public sector workers. Custom-
ers find it difficult to understand how fees are composed and what the total cost of their
own staff is. The guiding principle should be the added value required by the customer
and the level of investment justified relative to that value. Hourly rates, however, are just
numbers: 100 hours at a rate of EUR 100 represents a lower investment than 150 hours at
a rate of EUR 80.
The use of marketplaces grew strongly in 2011. Requests for assistance that customers would
previously address to Tiem because of the quality of its services are now posted on marketplace
websites. In most cases, the initial selection is now based on price, with only the proposals with
the lowest price tags being forwarded to the customer. Decisions on what is value for money have
become restricted to the Euro Shopper segment. Own-label products and premium brands are left
in the stock room and do not even make it to the shelves.
Goudappel Group - Annual Report 2011 17
Looking ahead, Tiem will focus on delivering visible added value, because that is what it should all be
about. For staff at Tiem, this means staying sharp and giving everything they have. Tiem is not used
to delivering routine work, but customers believe it can improve by raising its profile. Tiem remains
committed to engaging with its customers and working with them and other parties to develop
new services. All this is to better achieve its mission to leverage its knowledge and skills so as to
improve living conditions in the Netherlands.
MINTMINT is an independent transport and mobility consulting firm based in Mechelen, Belgium.
Since its incorporation at the end of 2007, the business has grown steadily into a multi-dis-
ciplinary team of fifteen professionals serving the Flemish market. Specialising in transport
models and traffic planning, MINT aims to be the number one consulting firm in these
fields.
Its modelling team renders advice based on passenger and freight models, both on mac-
roscopic and strategic scale and on a dynamic and operational level. Its services include
developing and implementing transport models, providing training and day-to-day sup-
port, investigating travel behaviour, and using models for project evaluation purposes.
MINT uses OmniTRANS to develop and implement municipal models. The software’s
customised functionality allows it to provide answers to specific questions regarding
municipal mobility issues. MINT has been successful in applying these tools.
Traffic Planning is responsible for drawing up and evaluating municipal mobility
plans, parking policies, traffic circulation plans, and company commuter plans. MINT
also provides traffic and transport input for environmental impact assessment re-
ports and master plans, and specialises in particular in conducting mobility studies
(mobility impact reports), which are necessary for urban planning applications.
The company has been profitable since its inception, with growth stabilising in 2010-
2011. Looking ahead, the company’s further development focuses on professionalism.
In 2011, important steps were taken in the area of quality and project control.
In 2011 the Goudappel Group expanded its share interest in MINT to 40%.
MAPtmSince its incorporation in 2010, MAPtm has developed into a professional traffic manage-
ment business with eleven employees. An independent and innovative company, MAPtm
carries out projects for road maintenance companies, construction companies, and traffic
managers. It not only offers advice, but can also implement its advice. That is what makes it
stand out in the market.
After a very promising start in 2010, the company has steadily worked on constructing a stra-
tegic order portfolio. In 2011 it made an important step when it acquired a contract from The
Hague for the management of 67 dynamic route information panels (DRIPs). Displaying custom-
ised images, the DRIPs lead drivers to their destination in such a way as to minimise congestion.
18 Goudappel Group - Annual Report 2011
MAPtm has provided The Hague with a cost-efficient solution by using existing data sources and in-
novative web-based technology. The company was awarded the entire project, from drawing up the
scenarios to operating the traffic management system.
Another key project involves performing a test of the quality of measurement data used by the
National Road Traffic Information Database (NDW). NDW awarded the contract for the final geo-
graphical area, i.e. North and East Netherlands, to the Data 4 Traffic (D4T) consortium, consisting
of Van den Berg, the Traffic Information Service, and SWARCO AG. To collect traffic data in this
part of the Netherlands, the consortium uses a combination of Bluetooth, infrared, GPRS, and
solar power. D4T asked MAPtm, as an independent party, to test the quality of the measure-
ment data collected by them against the requirements set by NDW. The ‘type tests’ were
successfully completed and were approved by NDW. The initial rollout has taken place. Field
tests are now being conducted.
The Goudappel Group has a 60% share interest in MAPtm.
VOF SpitsScorenTogether with its partners BNV Mobility, Technolution and ABN AMRO Bank, Goudappel
Coffeng has set up a general partnership by the name of VOF SpitsScoren. ‘SpitsScoren’
is also the name of a rush hour avoidance project in and around Rotterdam commis-
sioned by De Verkeersonderneming. Drivers who regularly take the A15 motorway
during the morning rush hour are rewarded if they avoid that period. They can do so by
leaving home before or after the rush hour, working from home, catching a ride with a
colleague, using a motorbike, taking public transport, or cycling to work.
The project’s main aim is to encourage participants to make a deliberate choice to
leave their car at home and avoid the rush hour. Participants are provided with a free
smartphone to pass on information on a daily basis about whether and how they in-
tend to travel that day. They receive a EUR 5 reward for each time they avoid the peak
hour.
There is a website through which participants can monitor how much they have
earned. The reward can be as much as EUR 100 a month. The website also provides car
journey times during and outside the rush hour and public transport alternatives, and
can be used by participants to contact other participants, find a carpooling partner, or
use a flexible workplace in a Dialogue Port.
The ‘SpitsScoren’ project is unique in that it is a commercial mobility service, with the
provider assuming a performance obligation for a period of 3 years. Starting from the end
of October 2009, its obligation is to keep at least 530 passenger cars out of the rush hour
every working day. With well over 1700 drivers participating in the project, that requirement
has been more than met. In the course of 2011, the target was in fact adjusted upwards. Cur-
rently, more than 800 participants avoid the morning rush hour on a daily basis.
The intended effect of the SpitsScoren project is to use a financial incentive to achieve a lasting
change in the behaviour of regular rush hour drivers. The idea is for rush hour drivers to eventu-
Goudappel Group - Annual Report 2011 19
ally consider it a matter of course not to take the car in the rush hour, and instead to travel in a different
way or at a different time. A behavioural change of this kind takes time. That explains the long duration
of the project.
The project is expected to be extended with effect from the summer of 2012.
VOF SpitsvrijThe ‘Spitsvrij’ project breaks commuters’ ingrained journey patterns. In the Utrecht - Hilver-
sum - Amersfoort triangle, this has led to substantially fewer motorists travelling in the rush
hour. The project was officially launched in October 2011, in the presence of Infrastructure
Minister Melanie Schultz van Haegen and Provincial Executive Councillor Remco van Lun-
teren.
BNV Mobility, Technolution, and Goudappel Coffeng are responsible for implementing the
project. The project was commissioned by the Province of Utrecht, acting on behalf of
trade associations and government agencies, including the Ministry of Infrastructure
and the Environment. The consortium is responsible for recruiting companies and par-
ticipants, providing the technology, paying out rewards to participants, and delivering
additional services to companies and participants designed to make it easier to avoid
the rush hour, including a smart journey planner accessible via a website or smart-
phone. The response has surpassed expectations, and people have had to be placed on
a waiting list.
The ‘Spitsvrij’ project rewards participants for each time they avoid travelling during
the morning and/or evening rush hour. They can do so in various ways, by carpooling,
taking public transport, working from home, or setting off earlier or later. Participants
can easily earn the maximum of EUR 100 a month. They are provided with a small and
invisible S box built into their cars (a little transmitter that passes on their location).
At the launch of the project, Minister Melanie Schultz van Haegen commented: “We
know from experience that this kind of project can
get people ‘out of their accustomed groove’, without
complicated legislation or pressure. When drivers ex-
perience the benefits of different travel behaviour for
themselves, that is much more convincing. That is why
I fully support mobility projects by regional authorities
and businesses like the one here in the Utrecht - Amers-
foort - Hilversum triangle.”
Innovation
Innovation generates business
Innovation is vital to the Goudappel Group. To remain competitive in the long term, it is im-
perative that we continually upgrade and improve our products. That is why we use part of our
revenue to finance the innovation of products and processes. In 2011, the Group’s investment in
innovation amounted to EUR 1 million, or 4.3% of gross revenue. These innovation funds are used
20 Goudappel Group - Annual Report 2011
for product development and strategic projects. Product development involves the ongoing develop-
ment of the products and services we offer. Strategic projects focus on a limited number of specific
innovative efforts.
Product development
Doctoral research programmes (fundamental research):
Several of the Group’s employees are involved in a doctoral research programme. In 2011 they
were:
• Niels van Oort. Niels’ research focused on the reliability of public transport systems (Service
Reliability and Urban Public Transport Design). Niels has now received his PhD (see: http://
www.goudappel.nl/media/files/uploads/2011_Proefschrift_Niels_van_Oort.pdf);
• Matthijs Dicke-Ogenia. Matthijs is studying travel behaviour (how to influence route
choice and modal choice by providing information);
• Luc Wismans is developing decision-making support models that allow traffic man-
agement to be optimised by including the environment and road safety as well as ac-
cessibility. (Multi-Objective Optimisation of Traffic Systems/Optimising Accessibility
and External Effects through Dynamic Traffic Management);
• Ties Brands. Within the Sustainable Accessibility programme, Ties is exploring new
ways of making interesting combinations of car/public transport and cycling/public
transport (Optimisation of the Multi-Modal Transport Network).
Innovative traffic and transport models
In 2008, the Goudappel Group set up a dedicated Transport Innovation and Modelling
Team (TIM) to enable the development of the next generation of traffic and transport
models. TIM works with subsidiary Omnitrans International to develop new forecast
models and incorporate these into the OmniTRANS software. There are four priority
areas:
• Disaggregated. . This involves developing the next generation of transport models
for local authorities, known as disaggregated transport models. We expect to be
able to launch the first application in the first half of 2012. The great advantage
of these models is that they distinguish between population groups and model
actual behaviour and choices. Disaggregated models are therefore better suited to
evaluating policy measures that influence motorists’ journey behaviour. Examples
include price measures, measures targeted at specific population groups (e.g. the
elderly), and mobility management measures.
• Dynamic. Traffic patterns vary in the course of the day and even within a short space
of time, say an hour, there is a great deal of variation. Moreover, road traffic in urban
areas often has all kinds of knock-on effects (tailbacks causing congestion elsewhere),
which are difficult to chart using a standard model. We developed StreamLine for that
very purpose. Last year we used StreamLine to evaluate scenarios for traffic control sys-
tems in Amsterdam and the New West Tunnel in Rotterdam, and to conduct an explora-
tory study of the IJmeer public transport corridor east of Amsterdam. In 2012 StreamLine
will become available to a wider group of users as an OmniTRANS module. That makes
StreamLine the first practical and proven application of the 2nd generation of dynamic
macroscopic transport models. A new development that has recently emerged involves using
static models for semi-dynamic modelling. Our new product STAQ (Static Traffic Assignment
with Queuing) allows fast and reliable forecasts to be made for large networks that explicitly
take account of congestion and therefore provide a more accurate estimate of journey times.
Goudappel Group - Annual Report 2011 21
This is particularly crucial for Social Cost-Benefit Analyses.
• Sustainable. Over the next few decades, our traffic and transport systems will need to become much
more sustainable. To achieve that, sustainability is set to play a greater part in policy modelling.
A module has already been added to OmniTRANS to directly show CO2, NO
x en PM10 emissions
caused by various scenarios. The module will be expanded to cover noise calculations.
• Data, Smartphones, public transport smartcards, and car satnav systems are all examples of
ICT applications that produce large amounts of data, opening up opportunities for new ser-
vices. Goudappel Coffeng is taking part in a large-scale pilot project (Sensor City) that in-
cludes TomTom, TNO and OV9292 to provide multi-modal travel information and journey
time estimates combined with traffic management.
Other innovative efforts by Goudappel Coffeng
Other key results in 2011 included:
• Improvements to public transport modelling within the National Transport Model
(NTM) 2008-2020 GE. The NTM was calibrated for passengers getting on and off trains
using counts provided by Dutch Rail (year 2008). A new forecast was subsequently
drawn up for 2020.
• Goudappel Coffeng is participating in the ‘SpitsScoren’ (http://www.spitsscoren.nl)
and ‘Spitsvrij’ (http://spitsvrij.nl) projects that encourage large numbers of motor-
ists to avoid the rush hour. The company has been developing Value Added Services
(VAS) for both projects. New services include the ‘REISplanner’, a multi-modal jour-
ney planner for the whole of Netherlands, and ‘VAS Reiswijzer’, a web application
that provides expected car journey times based on historical traffic data. We are
currently working to make the journey planner suitable for use as an app.
• A new version of CURSIM, which allows users to simulate driving curves at the de-
sign stage. The program is used by towns and cities, public transport companies,
real estate developers, and other traffic consulting firms.
• Using handheld computers to map cycle routes (Amsterdam, Utrecht).
• Joining forces with research agency Motivaction, we identified the mobility pref-
erences of eight target groups. Targeting a particular group makes it considerably
more efficient to encourage changes in behaviour. We apply this expertise in Amers-
foort, Breda and other towns.
• A market study to explore the potential of fully electrical cars, taking into account
residential and mobility features (groups that have not used their cars for more than
80 km a day for a longer period of time).
• The Mobility Management Scan is a geographical tool that provides journey times
and travel options for company employees. It shows how the various schemes and
arrangements in place regarding working hours, workplaces and use of transport and
communication means can influence factors such as accessibility and environmental
impact, thus contributing to the combined goals of being an attractive employer and a
sustainable business. We are using this tool in Maastricht, Enschede and other towns,
and for the SME voucher scheme operated by a large number of SMEs.
Corporate Social ResponsibilitySustainable mobility is an important theme for the Goudappel Group’s operations. The same ap-
plies to the business and operations of its group companies.
22 Goudappel Group - Annual Report 2011
Mobility
For distances under 10 kilometres, many of the Group’s employees prefer to cycle to work rather
than driving. Cycling to work is encouraged by the company cycle scheme. The collective agree-
ment includes incentives to encourage the use of public transport rather than the car for longer
commuting distances. At our Deventer office, employees who still choose to drive to work must
pay a charge to use the car park, with the proceeds going to the Iganga Foundation to encour-
age sustainable mobility in developing countries. All business trips by car are converted at the
usual rates, with the proceeds also being donated to the Iganga Foundation.
Energy consumption at our offices
We also place a monetary value on the fossil fuels we use to supply gas and electricity to
our offices, applying CO2 compensation standards. Like the parking charges, this amount is
paid in full to the Iganga Foundation.
To underline the importance of sustainability and the need to focus on it, the Goudap-
pel Group will apply in 2012/2013 for certification and inclusion in the CO2 performance
league table.
In its advice to customers, the Goudappel Group advocates having as efficient and clean
a mobility system in place as possible. In addition to economic factors, we also look at
social motives because sustainability involves more than just reducing emissions, sav-
ing energy, and protecting the environment. Focusing on people, planet and trans-
port, we endeavour to make mobility more sustainable. Examples of these projects
include a project for the city of Maastricht entitled 'Red on the outskirts, green in the
city', which provides controlled access to the city to ensure smooth traffic flow; advice
delivered to the city of Breda on how mobility policy goals can be put into practice; and
an in-house study to explore the replacement potential of electric cars.
The Iganga Foundation
Mindful of our responsibilities towards society, the Goudappel Group has set up the
Iganga Foundation. The foundation’s goal is to develop sustainable transport in de-
veloping countries focusing, in particular, on cycling. In 2011 the Iganga Foundation
turned its focus on plans in Uganda and Kenya.
The Foundation supported two work visits to Kampala and Nairobi in preparation for a
conference. Local support for cycle-inclusive planning is growing due to the work done
by students and the local residents involved. Kampala Cycling, the city’s cycling club, plays
a key role in raising awareness further. The club therefore received support from Iganga
in 2011.
The African Bicycle Network offers a platform for cycling organisations in Ghana, Kenya,
Tanzania and Uganda for knowledge sharing and capacity building. The Iganga Foundation
was one of the sponsors of the Network’s annual meeting.
We also prepared a design portfolio to assist traffic designers in India and other emerging
countries.
Goudappel Group - Annual Report 2011 23
24 Goudappel Group - Annual Report 2011
Goudappel Group - Annual Report 2011 25
Condensed financial statements 2011
26 Goudappel Group - Annual Report 2011
Consolidated balance sheet at 31 December 2011
(after proposed profit/(loss) appropriation)
31 December 2011 31 December 2010
Assets EUR EUR EUR EUR
Intangible fixed assets 32,223 0
Tangible fixed assets
Land and buildings 4,232,950 4,500,000
Other property and equipment 577,436 1,006,778
4,810,386 5,506,778
Financial fixed assets 716,870 445,647
Current assets
Work in progress 707,159 1,491,713
Amounts owed by affiliates 109,692 0
Other receivables and accrued income 5,554,772 6,208,953
6,371,623 7,700,666
Cash and cash equivalents 2,288,204 808,420
14,219,306 14,461,511
Goudappel Group - Annual Report 2011 27
31 December 2011 31 December 2010
Liabilities EUR EUR EUR EUR
Group equity
Shareholders’ equity 6,239,262 6,444,186
Minority interests 11,986 46,674
6,251,248 6,490,860
Provisions
Provision for deferred tax liabilities 188,794 232,829
Employee benefits 576,858 626,356
765,652 859,185
Long-term debt
Mortgage loans 2,143,750 2,348,895
Short-term debt
Subordinated loan 8,306 8,306
Other payables and deferred income 5,050,350 4,754,265
5,058,656 4,762,571
14,219,306 14,461,511
28 Goudappel Group - Annual Report 2011
Consolidated income statement for 2011
2011 2010
EUR EUR EUR EUR
Gross margin 20,772,614 22,525,778
Operating costs
Wages and salaries 13,506,785 13,192,531
Social security costs 2,442,440 2,443,691
Depreciation and amortisation 782,833 577,076
Other operating costs 4,760,223 5,199,093
Total costs 21,492,281 21,412,391
Operating profit (719,667) 1,113,387
Net finance income/(expense) (135,717) (169,545)
Pre-tax profit/(loss) on ordinary activities (855,384) 943,842
Tax on profit/(loss) on
ordinary activities (89,886) (298,007)
Share of profits/(losses) in associates 859,530 0
Post-tax profit/(loss) on ordinary activities (85,740) 645,835
Minority interests 34,688 100,005
Post-tax profit/(loss) on ordinary activities (51,052) 745,840
Goudappel Group - Annual Report 2011 29
Consolidated cash flow statement for 2011
2011 2010
EUR EUR EUR EUR
Cash flow from operating activities
Operating profit/(loss) (720,000) 1,113,000
Adjustments for:
Depreciation/amortisation of
tangible/intangible fixed assets 783,000 577,000
Movements in provisions (94,000) 368,000
689,000 945,000
Movements in working capital:
Receivables 1,329,000 1,793,000
Short-term debt 296,000 (1,684,000)
1,625,000 109,000
Cash generated from operations 1,594,000 2,167,000
Interest received/(paid) (136,000) (170,000)
Share of profits/(losses) in associates 860,000
Corporation tax received/(paid) (90,000) (298,000)
Minority interests 35,000 100,000
669,000 (368,000)
Cash flow from operating activities 2,263,000 1,799,000
Cash flow from investing activities
Investments in:
• financial fixed assets (271,000) (24,000)
• intangible fixed assets (32,000) 0
• tangible fixed assets (190,000) (452,000)
Proceeds from sale of:
• intangible fixed assets 0 0
• tangible fixed assets 104,000 0
(389,000) (476,000)
Carry forward: 1,874,000 1,323,000 >>
30 Goudappel Group - Annual Report 2011
2011 2010
EUR EUR EUR EUR
Carried forward 1,874,000 1,323,000
Cash flow from financing activities
Repayment of long-term debt (205,000) (247,000)
Own shares issued/(repurchased) 0 2,000
Share premium (107,000) 104,000
System change in 2010 (21,000) 0
Other reserve 5,000 0
Dividends paid (31,000) (587,000)
Minority interests (35,000) 50,000
(394,000) (678,000)
Net cash flow 1,480,000 645,000
Increase/(decrease) in cash and
cash equivalents 1,480,000 645,000
Movements in cash and cash equivalents
Cash and cash equivalents at 1 January 808,000 163,000
Increase/(decrease) in cash and
cash equivalents 1,480,000 645,000
Cash and cash equivalents at 31 December 2,288,000 808,000
>>
Goudappel Group - Annual Report 2011 31
Notes to the consolidated cash flow statementThe cash flow statement has been prepared according to the indirect method. Cash flows shown in
the cash flow statement comprise cash and cash equivalents and the bank credit facility shown under
short-term debt. Cash flows denominated in foreign currencies are converted at average rates. Effects
of foreign exchange rate changes on cash are shown as a separate item in the cash flow statement.
Interest inflows and outflows, dividends received, and profit taxes are shown in the cash flow from
operating activities. Dividends paid are shown in the cash flow from financing activities.
Accounting policies – balance sheet
General
The consolidated financial statements have been prepared in accordance with the statutory provi-
sions set forth in Title 9, Book 2 of the Dutch Civil Code [Burgerlijk Wetboek] and with due observance of
the authoritative statements contained in the accounting standards issued by the Dutch Accounting
Standards Board [Raad voor de Jaarverslaggeving].
Assets and liabilities are generally stated at cost of acquisition or construction or market value. If no
specific accounting policy is defined, assets and liabilities are carried at cost of acquisition.
Change from previous year
A system change has been made for measuring investments in associates. Otherwise, the same ac-
counting policies were applied as in 2010.
Intangible fixed assets
Intangible fixed assets are carried at cost less any cumulative amortisation and impairment losses.
The cost is amortised annually at a fixed percentage.
The following amortisation percentages are used:
• Goodwill : 5% per annum
Tangible fixed assets
Tangible fixed assets are stated at cost of acquisition less depreciation. At 31 December 2009, office
buildings were stated at replacement value (based on a valuation by an independent real estate agent
in early 2010). No depreciation of the premises was recognised in the 2010 financial statements. By way
of an exception, the depreciation charges for 2010 and those for 2011 were recognised in 2011.
Assets are depreciated at a fixed percentage of cost over their estimated useful lives. The following
depreciation percentages are used:
• Buildings : 3⅓% per annum
• Fixtures and fittings : 20% per annum
• Hardware and software : 33⅓% per annum
No depreciation is applied to land.
An allowance is made for any permanent decline in value anticipated at the balance-sheet date.
No provision is recognised for the future costs of major property maintenance.
32 Goudappel Group - Annual Report 2011
Financial fixed assets
Majority interests and other entities over which the company has significant influence are carried at
net asset value.
Net asset value is calculated according to the accounting policies applied to these financial statements.
For an associate for which insufficient information is available to be able to adjust these accounting
policies, measurements are performed on the basis of the associate’s financial statements. If the associ-
ate’s net asset value is negative, it is carried at nil. If, in such a case, the investor is liable for the associ-
ate’s debts, a provision is recognised. Entities over which no significant influence can be exerted are
carried at cost of acquisition or at a lower amount.
Receivables shown under financial fixed assets are stated at cost net of any provisions that are consid-
ered necessary.
Work in progress (amounts still to be billed)
This comprises time and costs to be billed for current projects at external rates, less any loss provisions
considered necessary.
Impairment of fixed assets
At each balance sheet date, the company reviews all fixed assets to look for any indication that an asset
may be impaired. If there is such an indication, the company will estimate the recoverable amount of
the asset. If it is not possible to determine the recoverable amount for the individual asset, the com-
pany will determine the recoverable amount for the asset’s cash-generating unit. An asset is impaired
when its carrying amount exceeds its recoverable amount. The recoverable amount is the higher of the
asset’s fair value less costs to sell and its value in use.
If an impairment loss previously recognised has decreased or no longer exists, the increased carrying
amount of the asset will not be more than the carrying amount that would have been determined if
the impairment loss had not been recognised.
Deferred tax assets and liabilities
Deferred tax assets and liabilities are recognised for temporary differences between the tax base of an
asset or liability calculated in accordance with the tax rules, and the carrying amount of the asset or
liability determined in accordance with the accounting policies applied to these financial statements.
Deferred tax assets and liabilities are measured at the tax rates applicable at the end of the financial
year or expected to apply in the coming years, based on tax rates that have been enacted. Deferred tax
assets, including any tax loss carryforwards, are recognised if it is probable that taxable profit will be
available against which losses can be utilised.
Deferred tax assets and liabilities are stated at nominal value. Deferred tax assets are shown under
financial fixed assets.
Receivables
Receivables are stated at cost net of any provisions considered necessary to cover the risk of non-pay-
ment. Unless otherwise disclosed, all receivables have a remaining term to maturity of less than 1 year.
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand, bank balances and demand deposits with a term to
maturity of less than twelve months. Bank overdrafts are shown as amounts owed to credit institutions
within short-term debt. Cash and cash equivalents are stated at cost.
Goudappel Group - Annual Report 2011 33
Provisions
Provisions are recognised for legally enforceable or present obligations existing at the balance sheet
date when it is probable that a settlement will be required and the value of such payment can be reli-
ably estimated. Provisions are measured at the best estimate of the expenditure required to settle the
obligations at the balance sheet date.
Accounting policies – income statement
General
Profit or loss is calculated as revenue from products and services delivered less all costs and other
charges attributable to the financial year. Gains on transactions are recognised in the year in which
they were realised; losses are recognised as soon as they are foreseeable. Grants other than investment
grants are recognised as income when it is probable that they will be received.
Net revenue
Net fee revenue is defined as the fair value less costs to sell of services rendered to third parties in the
financial year. This involves the time spent on projects commissioned by third parties at fair value less
costs to sell, amounts arising from work contracted out, and disbursements. Net revenue from other
services is defined as the net proceeds from other services allocated to the financial year.
Costs
Costs are measured on historical cost basis and allocated to the financial year for which they are in-
curred.
Fixed assets are carried at cost of acquisition and depreciated on a straight-line basis over their esti-
mated useful lives.
Employee benefits
Periodical employee benefits
Wages, salaries and social security costs are recognised in the income statement in accordance with the
terms of employment when owed to employees.
Pensions
Mandatory, contractual or voluntary contributions are paid to insurance companies for defined con-
tribution plans. There are no further obligations other than to pay contributions under these pension
plans. Contributions are classified as employee benefits and recognised as they fall due. Prepaid contri-
butions are shown as accrued income when they result in a refund or a reduction in future payments.
Defined benefit plans are also in place. These plans provide for defined pension benefits payable to
employees at retirement age, depending on their age, salary, and years of service.
Net finance income or expense
Interest income or expense
Interest income or expense is recognised as it arises, at the effective rate of interest applicable to the
individual assets and liabilities. Interest expense is measured allowing for transaction costs paid on
loans received and included in calculating the effective rate of interest.
34 Goudappel Group - Annual Report 2011
Financial instruments
The Group applies hedge accounting to interest rate swaps that allow floating-rate debt to be con-
verted to fixed-rate debt. Hedge relationships are documented by the Group at the time when they are
created. Hedge effectiveness is tested periodically. This is done either by comparing the critical terms of
the hedging instrument and hedged item or by comparing the changes in the fair value of the hedging
instrument and hedged item.
Share of profits or losses in associates
Share of profits or losses in associates is measured on the basis of post-tax profits or losses for independ-
ent taxpaying entities, and on the basis of pre-tax profits or losses for other associates. The accounting
policies applied by associates to recognise and measure profits and losses are identical to those applied
by Goudappel Group B.V.
Foreign exchange rate conversion
Receivables, payables, cash and cash equivalents denominated in foreign currencies are translated at
year-end exchange rates. Any exchange differences arising are recognised as cost of sales in the income
statement.
Taxation
Corporation tax is calculated over the pre-tax profit shown in the income statement less tax loss carry-
forwards from previous financial years and tax-exempt profit items plus non-deductible costs. Corpora-
tion tax is calculated at the prevailing tax rates.
Unused tax losses are recognised as deferred tax assets in the year in which they occurred. Deferred tax
assets are measured at the tax rates applicable at the end of the financial year or expected to apply in the
coming years, based on tax rates that have been enacted.
Goudappel Group B.V., Goudappel Coffeng B.V., TIEM B.V., Omnitrans International B.V., and Beheer-
maatschappij Goudappel Coffeng B.V. form a fiscal unity.
Leasing
Operating leases
The company may have entered into leases whose risks and rewards incidental to ownership are not
vested in the company. These leases are recognised as operating leases. Lease payments arising from
operating leases are recognised in the income statement on a straight-line basis over the term of the
lease, allowing for incentives provided by the lessor.
Goudappel Group - Annual Report 2011 35
To: the Management Board of Goudappel Group B.V.
The condensed financial statements set out on pages 26 to 34 of this report, comprising the condensed consolidated
balance sheet at 31 December 2011 and the condensed consolidated income statement for 2011 and notes, are
derived from the 2011 audited financial statements of Goudappel Group B.V., established in Deventer, The Nether-
lands. We expressed an unqualified opinion on the complete financial statements in our report of 17 April 2012. The
audited financial statements and the condensed version do not reflect events that have taken place since the date of
our report of 17 April 2012.
The condensed financial statements do not include all the disclosures required by Title 9, Book 2 of the Dutch
Civil Code [Burgerlijk Wetboek]. The condensed financial statements should therefore be read in conjunction with
Goudappel Group B.V.’s audited financial statements.
Responsibilities of the Management Board
The Management Board is responsible for the preparation of a condensed version of the audited financial state-
ments in accordance with the accounting principles described in the notes.
Responsibilities of the auditors
Our responsibility is to issue an opinion on the condensed financial statements based on our audit, which we
conducted in accordance with Dutch law, including Dutch Auditing Standard 810 “Engagements to report on
condensed financial statements”.
Opinion
In our opinion, the condensed financial statements are consistent in all material respects with Goudappel Group
B.V.’s audited financial statements for the year ended 31 December 2011, in accordance with the accounting policies
described in the notes.
Hengelo, The Netherlands, 4 June 2012
PricewaterhouseCoopers Accountants N.V.
A.H.J.M. Tönissen, Registered Accountant
Independent auditors’ report