Prompt and direct access to mental healthcare and support

STRONGER MINDS

As soon as your employees feel like they are experiencing stress, anxiety or depression – they need make only one call to start their treatment; without the need for a GP referral. The Stronger Minds team will then ensure the fastest possible access to the most appropriate care.

One call away and no need for a GP referral

A simpler, faster member journey

When calling and discussing personal concerns it’s only natural to want the best psychological care. AXA PPP healthcare adopt the Clinical Outcomes in Routine Evaluation System (CORE) – a UK standardised quality evaluation, audit and outcome assessment tool for psychological therapies. We have successfully been adopting CORE within our EAP service for years with proven better health outcomes.

Our Employee Assistance Programme supports your employees, guiding on the little things through to life changing events. To optimise their productivity our Life Management, Health@Hand, Management Consultancy ortelephone/face to face counselling can work together to help employees deal with the pressures in their lives, to help ensure concerns don’t escalate out of control.

Where an assessment highlights a need for extended face to face counselling CBT, psychologist and/or psychiatrist consultations an appointment will be speedily scheduled and effectively case managed.

Managing cases effectively

Stronger Minds provides access to 100 psychologists,

620 counsellors and over 3,600

recognised mental health clinicians across the UK.

NO GP referral requiredaccess either by self referral, GP referral or via EAP

Employee experiences mental health concern

1 AXA PPP healthcare PA will pre-auth and triage directly to Stronger Minds team

Employee calls AXA PPP for counsellor / psychologist assessment

2

Organisations want their best people to grow, develop and flourish in their roles – someone who will produce for 20 years, not burn out after two or three. Stronger Minds shows a business commitment to supporting mental health, encouraging employees to have an open discussion, seek early intervention and overcome fears of escalating their concerns.

Reducing stigma around mental health

‘There’s no way I need a shrink.’

Stigma

‘What problems? There’s nothing wrong with me /this will pass!’

Lack of understanding

‘I know I need to do something – but seeing the doctor is just more hassle.’

Lack of GP availability‘I could never speak to my line manager about this.’

Embarrassment

Designed and promoted as effective early intervention that can help build resilience

Counsellor led triage to appropriate care

Combined EAP and PMI service ensuring a better integrated service

No GP referral

Barriers to individuals accessing support Strengths of Stronger Minds

Includes initial CORE assessment

Member receives assessment

3

Counsellor /psychologist

directs to clinically

appropriate treatment

Psychiatrist Consultation

Psychologist Consultation

Face to Face Counselling

Life Management

Self Help

Telephone / Email

Counselling

Fast and effective support for mental wellbeing

Stronger Minds

Blends the best of our PMI and EAP approaches to mental health.

Delivers faster access to appropriate treatment, including counselling, increasing the chances of an earlier return to health and full productivity.

Targets your investment in mental health and wellbeing more effectively.

Tackles a leading cause of employee absence.

Stronger Minds is available when you have PMI and an EAP with AXA PPP healthcare. Your account manager can talk to you about easy ways to switch so you get the benefit of Stronger Minds.

To find out more, please speak to your dedicated account manager.

Stronger Minds provides evidence based treatment paths, making things easy for your employees when they need psychological support and you’ll also benefit too from no admin fees.

Targeting your investment

Life Management Services

Email counselling

Ad-hoc telephone counselling

Face to Face counselling within EAP Premier session limit

Self help

No additional charges will be incurred when the recommended treatment is within your EAP. This includes:

Note: If you undertake any form of counselling this doesn’t impact out-patient limits, excesses or cost shares.

Your PMI scheme will then supportthem where more complex careis required which may include:

Counsellor assessment

Psychologist consultation Psychiatric consultation

Case management fee

Extended counselling

Some illnesses start small and take hold slowly. Some are invisible to friends and family and colleagues. While others carry an unnecessary stigma that stop sufferers from seeking help.

Mental illness can combine each of these and it’s this combination that makes it one of the most challenging health issues for organisations to tackle – a special case requiring a particular kind of healthcare solution.

Stronger Minds blends the best of AXA PPP healthcare’s Private Healthcare and EAP

approach, helping support early and effective intervention in cases of mental ill health tackling the onset of or

speeding the recovery of your workforce.

312010 11.8m

2014 15.2m

people with anxiety or depression wait

more than six months for treatment

out of2 3

312010 11.8m

2014 15.2m

increase in working days lost to anxiety,stress or depression

since 2009

24%

sick days

down to anxiety, stress or depression

312010 11.8m

2014 15.2m

312010 11.8m

2014 15.2m

of people with a diagnosable mental illness receive no treatment at all

75%

312010 11.8m

2014 15.2m

1 - How mental illness loses out in the NHS, 20122 - CMO’s annual report, 20143 - Office for National Statistics, 20144 - CMO’s annual report, 2014

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17 AXA PPP healthcare, Phillips House, Crescent Road, Tunbridge Wells, Kent TN1 2PL. AXA PPP healthcare Limited. Registered Office: 5 Old Broad Street, London EC2N 1AD, United Kingdom. Registered in England No. 3148119. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. © AXA PPP healthcare 2017.

We may record and/or monitor calls for quality assurance, training and as a record of our conversation. Information is accurate at the time of writing. We may record and/or monitor calls for quality assurance, training and as a record of our conversation.