iwmw 2003: jiscinfonet: helping web managers support our users
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JISCinfoNetCentre of Expertise in the
Planning & Implementation of Information Systems
Who we are: the JISCinfoNET consortium
• University of Brighton• London School of Economics and Political Science• National Information and Learning Technologies Association• University of Northumbria• Queen Margaret University College• Scottish Further Education Unit
Who we are: key staffIn Newcastle
Programme Director - Bernard PatonProgramme Manager - Gill FerrellMLE/VLE Manager - Jacquie KellyBusiness Info Systems Manager - Patrick Bellis
In StirlingNational Liaison Manager - Janet Laurie
In PrestonFE Liaison Manager - John Burke
What we cover:
• Strategy
• Planning
• Implementation
WHYWHY
WHATWHAT
HOWHOW
Strategy
Tactics
Operations
Vision andCulture
SupportingSystems
UnderpinningProcesses
Integrating Systems inthe Organisation
• Web portal with on-line access to services
• JISCinfoKits• Self-help Guides & Briefing Papers• Case Studies• Reports & Articles• Training Sessions• Conferences, Seminars & Workshops• JISC Mail discussion forum• Database of products & vendors
What we are producing and brokering:
• Right of Access to Information
• Publication Scheme
• Deadline for responses
• Fees can be charged
Freedom of Information Act 2000 (FOI)
FOI - Right of Access to Information
• Viewpoint of the Act
• Public interest - ££,£££,£££.££
• Exemptions
FOI - Exemptions (1)22. Information intended for future publication. 23. Information supplied by, or relating to, bodies dealing with Security matters. 24. National security. 25. Certificates under ss. 23 and 24: supplementary provisions. 26. Defence. 27. International relations. 28. Relations within the United Kingdom. 29. The economy. 30. Investigations and proceedings conducted by public authorities. 31. Law enforcement. 32. Court records, etc. 33. Audit functions.
FOI - Exemptions (2)34. Parliamentary privilege. 35. Formulation of government policy, etc. 36. Prejudice to effective conduct of public affairs. 37. Communications with Her Majesty, etc. and honours. 38. Health and safety. 39. Environmental information. 40. Personal information. 41. Information provided in confidence. 42. Legal professional privilege. 43. Commercial interests. 44. Prohibitions on disclosure.
FOI - Exemptions (3)21. Information accessible to applicant by other means.
22. Information intended for future publication.
23. Information supplied by, or relating to, bodies dealing with Security matters.
FOI - Exemptions (4)30. Investigations and proceedings conducted by public authorities.
31. Law enforcement.
32. Court records, etc.
33. Audit functions.
FOI - Exemptions (5)36. Prejudice to effective conduct of public affairs.
38. Health and safety.
39. Environmental information.
40. Personal information.
FOI - Exemptions (6)41. Information provided in confidence. 43. Commercial interests.
44. Prohibitions on disclosure.
FOI - Publication Schemes
• Must list all information stored and to be published
• Must say where and when it is to be published
• Must detail how (in what format) it will be published
• Whether fees chargeable
Freedom of Information Act 2002Strategic Approach
• Structured response process
• Records Management & culture
• Cover & engage all record creators
Freedom of Information Act 2002Requests
• Must be in writing or electronic form
• Audio
• Video
• SMS ???
Freedom of Information Act 2002Barriers to implementation
• Cost of implementation
• Lack of awareness / training
• Poor records management
• Culture
www.jiscinfonet.ac.uk