iupui + indygo · buy.indygo.net. o. in person – transit center @ 201 e. washington st. o. on the...
TRANSCRIPT
IUPUI + IndyGo
About IndyGo
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o Indianapolis/Marion County municipal corporationo Largest transit agency in Indiana
o Average 10M trips/yearo 150+ buses
o 12.5% fully electrico 9% hybrido 48% clean diesel
Outside Marion Countyo Central Indiana
Regional Transportation Authority (CIRTA) works to better connect Indianapolis with surrounding counties.
o Phone: 317.327.7433o Email: [email protected] Website: www.cirta.us
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Transit Plan
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• Shorter waits• Longer hours• Easier
transfers• Rapid Transit
Lines• Improved
Technology
Current Service Marion County Transit Plan
IndyGo Systemo 31 routes serve
Marion County o RED = 15 min or lesso BLUE = 16-30 mino GREEN = 31-60+ min
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Service to IUPUIo Routes through or
adjacent to IUPUI:o Route 3: Michigan
St.o Route 6: Harding
via Indiana Ave.o Route 10: 10th St.o Route 37: Park 100
via Lafayette Rd.
**all routes online at www.indygo.net/route/
IndyGo Downtown Mapo 26 routes pass
through downtown Transit Center
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• The Downtown Transit Center brings customer service, security, easy transfers, and ticket purchasing under one roof. It also provides many amenities, including:
– Indoor Waiting Area– Free WiFi– Small Retail Space– Ticket Sales– Public Restrooms– Customer Service– Real Time Arrival
Information/Electronic Signs– Environmentally Sustainable
Features
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Transit Center
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Plan View
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Bus Bay Example
Fares & PassesFull Fare Half Fare**
Single Ride* $1.75 $0.85 Day Pass* $4.00 $2.00 10-Trip Pass $17.50 $8.50 7-Day Pass $20.00 $10.00 31-Day Pass $60.00 $30.00 S-Pass*** $30.00 NA Summer Youth $30.00 NA
* Cash accepted on-board for Single Rides and Day Passes** Proof of eligibility required for half fare*** S-Passes must be purchased by college or university
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Purchase Options
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o Buy.IndyGo.neto In Person – Transit Center @
201 E. Washington St. o On the Phone - 317-635-3344o On the bus (Must have exact
change and can only purchase 1 way Pass or Day Pass.)
Trip Planning
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o IndyGo.neto Googleo Call 317-635-3344o Route maps
Reading A Route Map
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o Route Lineo Connecting Routeso Limited Tripso Timepoints
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Reading A Timetable
o Check First:o Day of Weeko Direction of Travel
o How to Read: o Nearest Timepointo Read Down, then Across
Riding the Bus
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o Double-check:o Route #so Direction of Travel
o Be visible at the stopo Sign information:
o Customer Serviceo Stop ID #
• Text 25370 with “Arrivals” + Stop ID #• Call Customer Service (317-635-3344)• Future smartphone app• http://www.indygo.net/realtime/
• (s) = scheduled
Real Time Arrival
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Boarding the Right Bus
o Double-check:o Route Numbero Direction/End of Line
o Bike & Bus o Wheelchair
Paying Your Fare
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o Fareboxo Exact change only
Using a Bus Pass
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o Trim sloto Activate your pass here
o Swipeo Activated passes only
Watch/Listen for Your Stop
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o Bus stops announced & displayedo Pull signal cord at least ½ block before stopo Check for “Stop Requested”
o Look for personal belongingso Exit through back door, unless you have a bike
Rider Guidelines
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o No food or drink o Cell phones at a reasonable levelo Use headphones (no radios)o No smoking
Safety & Security
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o Security cameras on buses & at DTCo IMPD Officers ride for freeo IndyGo employs off-duty IMPD officers who
patrol buses and stopso Transit Center is monitored by armed security
and IMPD 24/7
Customer Service Can Help
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o Trip Planning & Schedule Information
o Bus Pass Sales
o Customer Comments
o Lost and Found
o Special Accommodations
Contact Customer Service
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o On the Phoneo (317) 635-3344o M – F 7 AM – 7 PM
Sat. 9 AM – 3 PMo In Person
o Transit Center, 201 E. Washington St.
o M – F 8 AM – 6 PM Sat. 9 AM – Noon
o Onlineo www.IndyGo.net
Follow IndyGo
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o Subscribe to our e-newslettero From our website www.indygo.net