iupui ebi rsss
TRANSCRIPT
IUPUIEBI Residential Student
Satisfaction Survey
Excerpt compiled and organized
by LeAnna Willis
July 2014
0%
20%
40%
60%
80%
100%
My RA is ahelpful sourceof informationabout campus.
My RA isgenerally
available to me.
My RA spends areasonable
amount of timewith the
residents.
My RA is fairand consistentwhen enforcing
housingpolicies.
My RA hasmade an effortto get to know
me.
I know how tocontact the RAon duty after
hours
1st Year Area 1
Strongly Disagre Disagree Neutral Agree highly Agree
0%
20%
40%
60%
80%
100%
My RA is ahelpful sourceof informationabout campus.
My RA isgenerally
available to me.
My RA spends areasonable
amount of timewith the
residents.
My RA is fairand consistentwhen enforcing
housingpolicies.
My RA hasmade an effortto get to know
me.
I know how tocontact the RAon duty after
hours
1st Year Area 2
Highly Disagree Disagree Neutral Agree Highly Agree
0%
20%
40%
60%
80%
100%
RA is goodResource
RA is available RA spends timewith residents
RA is fair withpolicy
enforcement
My RA hasmade an effortto get to know
me.
I know how tocontact the RAon duty after
hours
Upper Class Area 1
Strongly Disagree Disagree Agree Strongly Agree
0%
20%
40%
60%
80%
100%
RA is goodResource
RA is available RA spends timewith residents
RA is fair withpolicy
enforcement
My RA hasmade an effortto get to know
me.
I know how tocontact the RAon duty after
hours
Upper Class Area 2
Strongly Agree Agree Disagree Strongly Disagree
Paraprofessional Staff Satisfaction1st Year Area
• Residents are satisfied with the way they feel about the paraprofessional staff
• With an average of 3.8 students are highly satisfied with the interactions with staff
Answer Options AverageMy RA is a helpful source of information about campus. 3.83 | 3.94
My RA is generally available to me. 3.41 | 3.79
My RA spends a reasonable amount of time with the residents. 3.43 | 3.76
My RA is fair and consistent when enforcing housing policies. 3.54 | 3.94
My RA has made an effort to get to know me. 3.72 | 3.70
I know how to contact the RA on duty after hours 4.26 | 4.28
Paraprofessional Staff SatisfactionUpper-Class Area
• Residents are mostly satisfied with the way they feel about the paraprofessional staff
• With an average of 3.04 students are satisfied with their interactions with staff
Answer Options Average
RA is a good resource 3.04 | 3.27
RA is available 2.72 | 3.13
RA spends time with residents 2.72 | 3.00
RA is fair with policy enforcement
3.08 | 3.23
My RA has made an effort to get to know me.
2.76 | 3.02
I know how to contact the RA on duty after hours
3.32 | 3.22
Suggestion
• Recognize the good work that the paraprofessional staff are doing with the students by doing some kind of recognition for the paraprofessional staff members.
• Motivation by appreciation
http://www.appreciationatwork.com/