ITWEB

BRAINSTORM

2019

CIO SURVEYIN PARTNERSHIP WITH MTN BUSINESS

AUGUST SEPTEMBER

7%PUBLIC

SECTOR.

170

190

28%FINANCIAL

SERVICES.

HOW LONG HAVE YOU BEEN IN YOUR

CURRENT POST?

28%

12%

26%

21%

13%

Under a year 1 - 2 years 3 - 5 years 5 - 10 years Over 10

years

WHAT ARE THE MAIN ATTRIBUTES OF A

SUCCESSFUL CIO?

Business influencer / strategist

Leader / people manager / builds

high-performance teams

Visionary / innovator

Communicator

Organiser / delivering results

Tech-minded / having a depth of

knowledge

31%

24%

23%

20%

8%

6%

HOW DOES THE

REST OF THE

ORGANISATION

PERCEIVE IT?

PUBLIC SECTOR

Technical support

Strategic business

partner

Driver of revenue

and profit

Unresponsive,

slows down

innovation

1

2

3

4

PRIVATE SECTOR

Strategic business

partner

Technical support

Driver of

innovation

Driver of revenue

and profit

1

2

3

4

WHO THE CIO REPORTS TO.

report to the CEO sit on the board still don’t have direct

access to the board

±50% ±50% 25%

TOP 3 PRIORITIES

DRIVEN BY

TECHNOLOGY.

Enabling digital business

Automate processes across

the business

Improve customer service

59%

46%

37%

MY ORGANISATION’S DIGITAL MATURITY IS…

54%

38%

6%

2%

Basic Advanced Fully mature Absent

TOP CONCERNS.

Lack of skills Conflicting

stakeholder

priorities

Unrealistic

expectations

around delivery

timelines

Legacy

constraining new

developments

Inadequate

budget

1 2 3 4 5

55%Actively seeking skills.

13%NOT growing raw talent.

WHAT TAKES UP MOST OF YOUR TIME?

47%

33% 32% 31% 31%

Digitising

processes

Discussing

strategy with the

CEO / board

Security / risk

management

Governance /

compliance

Developing new

products services

CLOUD ADOPTION X-AS-A-SERVICE.

63 – 82% ALREADY ADOPTED

Private sector

30-50% ALREADY ADOPTED

Public sector

HYPERSCALE

CLOUD ADOPTION.

42%

Private sector

13%

Public sector

IT BUDGETS BEAT

INFLATION FOR THE

FIRST TIME.

23%21%

23% 23%

44%

Up - above CPI

2015 2016 2017 2019 2019

TOP TECH INVESTMENTS DRIVING

BUDGET INCREASES.

Cyber security

Data analytics

ERP / core business

applications

Network infrastructure

Automation / RPA

63%

47%

44%

40%

40%

WHAT ABOUT INNOVATION?

Have IT budget for

innovation

15%

36%

No time for innovation,

busy supporting current

systems

39%

17%

There’s a lot of talk, but

little action

31%

28%

Public Private

PANEL

DISCUSSION.

THANK

YOU.The research report, based on the results

of the 6th annual Brainstorm CIO Survey,

will be available in early 2020.