it\'s the customer stupid
DESCRIPTION
Too often, the next generation of a technology misses the point by trying to compete on better and faster whereas the customer often really wnats simpler and easier.TRANSCRIPT
It’s The Customer Stupid!
© 2010
Page 6
It’s The Customer Stupid!
© 2010
Page 7
Martin Hill-Wilson
m: +44 78 1691 5845
w: www.brainfoodtraining.com
Producing 'One Of A Kind' Learning Experiences
Morris PentelCustomer Experience FoundationTel: +44 (0) 7947 259818
Email: mp@customerexperiencefoundation.orgwww.customerexperiencefoundation.org