"it's all up in the air..." - a cloud-based approach to mx records management

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”It’s All Up in the Air…” A Cloud-based Approach to Mx Records Management John Upham, VP-EMEA AirVault May 4, 2012 Event Hashtags: #RecordsManagement #Cloud Twitter: @aeropodium @uphamj @AirVaultCloud

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John Upham with AirVault explores how to manage aviation maintenance (Mx) records in the cloud at a Records Management conference sponsored by AeroPodium in London. Topics include: Saas; Why Cloud? and FAA & EASA regulations.

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Page 1: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

”It’s All Up in the Air…” A Cloud-based Approach to Mx Records Management

John Upham, VP-EMEA

AirVault May 4, 2012

Event Hashtags: #RecordsManagement

#Cloud Twitter:

@aeropodium @uphamj

@AirVaultCloud

Page 2: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Drowning in a Sea of Paper

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Page 3: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Owners are primarily responsible for Mx records – FAA – 14 CFR §121.363 – EASA – Part M, §A, Subpart B, M.A. 201 (a), (b) – Leased Aircraft? Operator responsible

How long must operators retain aircraft Mx records?

– FAA – 1 year, or until work superseded – EASA – 3 years, or until work superseded

For engines: Keep everything until next overhaul To preserve hull value: Keep everything until you transfer the asset—aircraft or engine

Compliance Breeds Documents

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Page 4: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Mx Records & Regulations

Owner & Operator Mx Records Systems: – A Mx Records Manual must:

• specify the recordkeeping system • preserves for retrieval and inspection - all required Mx

records • Maintained for required time periods

– Must always contain all Mx records needed to prove the current airworthiness of all operating aircraft

– Records must be clear and legible – All required records must be transferred with

aircraft when sold – Operator must make all required Mx records

available for inspection…at any time

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Page 5: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Mx Records & Retention

What Mx records to retain—and how? – FAA – 14 CFR §91.47, 112.380, 121.380a, 135.439,

135.441 – EASA – Part M, §A, Subpart C, M.A. 305 et seq.

Are electronic Mx records approved? – FAA – YES; Advisory Circular 120-78 – EASA – YES; Part M, § A, Subpart C, M.A. 305(h), and Subpart F, M.A. 614a

Special e-records requirements – System must prevent damage, alteration, loss – One backup copy stored separate location – Backup must be made with 24 hours of original – All terminals must prevent unauthorized access

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Page 6: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Mx Records & MROs

FAA - 14 CFR § 145.219 EASA - Part M, § A, Subpart F, M.A. 614 et seq.

Must provide Mx record copies to the

owner or operator Must retain the Mx Records for – FAA - 2 years – EASA - 3 years

Must make all required Mx records available for inspection…at any time

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Page 7: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

If only compliance was this easy…

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Page 8: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

What is Cloud Computing?

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Remote, on-demand computing, where data and programmes are accessed from any web-connected browser

Page 9: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

The Burden on IT Departments

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Page 10: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Why Cloud Computing?

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Why would an airline choose a cloud-computing solution for regulatory compliance?

Page 11: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Types of Cloud Services

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Page 12: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Global Uptake of SaaS

$0.0

$2.0

$4.0

$6.0

$8.0

$10.0

$12.0

$14.0

$16.0

Global North America Western Europe Asia Pacific

12.3

7.8

2.7

0.7

14.5

9.1

3.2

0.934

2011 2012

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In billions USD

Source: Gartner, Inc., 3/2012

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What Do Cloud Vendors Provide?

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SIMPLICITY COMPLEXITY

Page 14: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Choosing a Cloud Vendor

Decide: public cloud or private cloud? Reputation, years in operation, references, discussions and site visits with customers Ask about SLA commitment and actual uptime for the past few years Review security and functionality audits Ask about business continuity, redundancy, backups

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Aviation Ecosystem

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Global Responsiveness

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“As AirVault is a cloud-based system…we tested carefully the responsiveness and performance from our several outstations. At all times, we were able to load, index, search, retrieve, and share documents without any delay.”

— Jörgen Olsson Scandinavian Airlines

Page 17: "It's All Up in the Air..." - A cloud-based approach to Mx Records Management

Unlocking the Hidden Data

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Contact

Visit

www.airvault.com

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John Upham Vice President, EMEA, AirVault

[email protected] +1 978 621-8524

Event Hashtags: #RecordsManagement

#Cloud

Twitter: @aeropodium

@uphamj @AirVaultCloud