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    Classic Disintermediation

    Originally the professor was transferring information to thestudents through the institutes. Now the information can bedirectly transferred to the students with the help of onlineplatforms.

    Eg: Online courses and classes like MIT open courseware

    Drivers and mediation strategies:

    Information intensity is high

    Highly customized information

    Information can be electronically delivered

    Low search cost

    Low risk

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    Remediation

    Huges.net use technology not to cut down middleman but to work closely with many value

    chain partners like IIMs

    Drivers and mediation strategies:

    Aggregation effect: products and services can differ in the way they are combined for specific

    needs like bachelors and masters course

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    Network based mediation

    Students can also learn from each other and the experts through the network.

    Wikiversity: In this teachers, students, and researchers join to create openeducational resources and collaborative learning communities.

    Drivers and mediation strategies:

    Network effect: The utility of goods increases when the number of people using itincreases.

    Standardization benefits to improve process for educating

    Search cost is low

    Missing competencies

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    IT led business model transformations

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    IT led business model transformations

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    The revenue system changed by introducing e-learning. Students might be charged per onlinemock exam taken etc

    Selling online products or solutions instead ofbooks.

    Infrastructure based transformation: Online

    schoolOperating based changes: Simulation

    based learning.

    Cisco WebEx - Virtual class interaction andapplication sharing tool.

    Business Model Transformation

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    Business Model Transformation

    1) For-Profit Subsidiary Model: The creation of afor-profit subsidiary within a non profit institution(public or private university)

    For instance, if a faculty member wants to useintellectual property that he/she created in thefor-profit unit with the faculty membersmainstream courseor if the institution wants tomingle external and internal students in a single

    course, it would need to develop new businessprocesses to bridge the for-profit and non profitsides of the institution.

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    2) Cost-Recovery Model: In this model, the onlinelearning unit operates within the administrativestructure of the larger institution,but functions as

    a separate budget center, with the goal ofrecovering its costs through new tuition revenuegenerated by new students.

    The challenge in this environment is to build new

    budget and administrative processes that allowmainstream students to participate in thecontinuing/distance education program.

    Business Model Transformation

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    Unification model: Coaching institutes in India:

    Time IMT etc

    Coordinated model: SP Jain, Mumbai and SP Jain

    Singapore-Dubai work on coordinated modelsince there is cross selling of information and

    process integration.

    Replication: NIIT Its based on franchise model. Diversification: Manipal University offering

    different courses. Tata group

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    Business Process Transformation

    investing into IT streamlining all activities

    e-learning educational institutes have started onlinecourses. The information and communication systems,whether networked learning or not, serve as specific mediato implement the learning process.

    new tools to streamline back office functions, improveresearch collaboration, and help teachers manage theirclassrooms

    correspondence courses

    Paper pencil to online exams Lectures through video conferences

    knowledge going open source

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    Cloud for education industry

    Cloud can be described as on-demand computing.Access to applications and data anywhere, any time,from any device is the potential outcome.

    Features: rapid elasticity and pay per use

    Examples:

    consumer-level cloud: Flickr and Facebook

    Outlook Live: They provide email solutions for

    education institutions. Institutional Learning management systems(LMSs):

    Blackboard, Moodle

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    Types of cloud computing with examples:

    Infrastructure as a service (IaaS): rent basic

    computing resources such as processors and

    storage, and use them to run their own

    operating systems and applications.

    Eg: Amazons Elastic Compute organisations can

    use this infrastructure to run Linux servers on

    virtual machines and scale up usage as required

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    Platform as a service (PaaS): This enables

    customers to install their own applications

    using a platform specified by the service

    provider.

    Example: Google Apps Engine where

    developers can write and install applications

    using the Python language.

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    software as a service (SaaS): Both data andapplication is on the cloud. The user requiresonly web browser.

    Examples:Google Apps for Education andMicrosoft Live@edu which provide

    Communication and office applications such

    as email, spread sheets, instant messagingalong with contact management and calendarsoftware.

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    Open Source for Education

    Open Source and Open Standards are the

    next wave of technologies in Education Open Source

    Fostering Community base Modular and Component driven

    Enabling Consortia and Partners

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    Open Source for Education

    1) Concord consortium

    2) Connexions: It is a place to view and shareeducational material of small knowledge chunks calledmodules that can be organized as courses, books,

    reports etc. Anyone may view and contirbute. 2) MIT OCW: MIT Open Courseware is a free

    publication of MIT course materials that reflects almostall the undergraduate and graduate subjects taught atMIT.

    3) Khan academy

    4) Moodle: It is an open source course managementsystem to support content and student collaboration.

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    Secure Wireless SolutionsMobile Computing, Ubiquitous Accessto the Internet, Web Services, VoIP

    Budget PressuresAddressing more challengeswith less resources

    Emerging Countries/RegionsCountry-level focus on Education

    IBMs Open Approach is Future Focused: There are a number of global trends that

    we believe can only be addressed with an Open Approach

    Emerging Technologies

    SocietalAdaptation

    Emerging Markets /Offerings

    Government

    IndustryTrends

    Life Long LearningPressure on Education totransform and integrateend-to-end

    Infrastructure consolidationInstitutional, country and globaleLearning infrastructure

    Open Standards /Open SourceHigher Ed leading the way, K-12is fast-follower

    Investments in Education

    Critical to national

    competitiveness

    Consumerism and CompetitionFocus on Student Services,differentiating and competing

    Business ProcessTransformationEffective and efficientadministration

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    19

    Collaborative Open Source Focus Development Areas:

    Education

    Application Areas

    Personal

    Info.

    Manager

    Portals

    Student

    Portfolios

    IdentityManagement

    Content

    Managers

    Object

    Libraries

    Library

    Catalogue

    Scholarly

    Publishing

    Learning

    Management

    Systems

    Digital

    Repositories

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    20

    Examples of Open Source projects in education:

    Sakai: A collaborative learning environment, led by a consortium including MIT, Indiana,

    Stanford, Michigan and others.

    Kuali: Financial and administrative application, led by Indiana, Cornell, University of Hawaii.

    uPortal: Campus portal environment now supported by a variety of vendors.

    Open Source Portal Initiative: ePortfolio application for students and faculty.

    School Forge Coalition: Project to unify a variety of open source projects in education. Open Source Academy: Project to promote open source in UK schools and colleges.

    K12 Linux Project: Consortium to promote Linux in schools.

    Open Knowledge Initiative: Reference architectures and interfaces between components for

    Education systems, led by MIT

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    Web 2.0 trends in education

    http://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-education

    Blogs

    wikis

    social bookmarkin They allow users to alter the content of web pages and

    interact with other

    Zinch: It website which connects colleges and students.

    Universities also establish online parties andnetworking websites to allow students to interact withcampus services and campus communities beforestarting school.

    http://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-educationhttp://www.slideshare.net/SteveHargadon/web-20-is-the-future-of-education
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    Web 2.0 trends in education

    Principles of Web 1.0 : Reading, Receiving,

    Researching

    Principles of Web 2.0: Contributing,

    Collaborating, Creating

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    A culture of Openness

    A culture of participation

    The wisdom of the group replaces the expert.

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    Successful transformation in education

    Massachusetts Institute of Technology (MIT):

    Launch of MIT OpenCourseWare

    Mission: To best serve "the nation and the world in the 21st century.

    MIT Open Courseware is a free publication of MIT course materials that reflects almost all the

    undergraduate and graduate subjects taught at MIT.

    It provide users with open access to class syllabi, lecture notes, course calendars, problem sets andsolutions, exams, reading lists, and even a selection of video lectures in 2003.

    Transformation: Use of large-scale digital publishing infrastructure consisting of:

    1) Planning tools: includeing a custom application of FileMaker Pro, several checklists and documents

    2) Open source Content management system (CMS), Plone and desktop tools (file conversion tools)

    3) MIT Open courseware content distribution infrastructure.

    Audio/video content: YouTube and iTunes U.

    Course images: flickr

    2011: OCW LectureHall: iPhone app becomes available.

    Link: http://ocw.mit.edu/about/

    http://flickr.com/photos/mitopencoursewarehttp://irynsoft.com/home/?page_id=187http://ocw.mit.edu/about/http://ocw.mit.edu/about/http://irynsoft.com/home/?page_id=187http://irynsoft.com/home/?page_id=187http://flickr.com/photos/mitopencourseware
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    SAP implementation in ISB

    http://www.sap.com/solutions/business-

    suite/erp/customers/index.epx

    http://www.sap.com/solutions/business-suite/erp/customers/index.epxhttp://www.sap.com/solutions/business-suite/erp/customers/index.epxhttp://www.sap.com/solutions/business-suite/erp/customers/index.epxhttp://www.sap.com/solutions/business-suite/erp/customers/index.epxhttp://www.sap.com/solutions/business-suite/erp/customers/index.epx
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    Failed transformation in education

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    Factors affecting IT transformationsPositive Preconditions Negative Preconditions

    Senior Management Commitment

    and Sponsorship

    Wrong Sponsor

    Realistic Expectations A "Do it to Me" Attitude

    Empowered and Collaborative

    Workers

    Cost Cutting Objectives

    Strategic Context Narrow Technical Focus

    Shared Vision Unsound Financial

    Condition

    Sound Management Practices Too Many Projects

    Underway

    Sufficient Human and Financial

    Resources

    Fear, Lack of Optimism or

    Animosity

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    Risks

    http://net.educause.edu/ir/library/html/cnc9

    857/cnc9857.html

    http://net.educause.edu/ir/library/html/cnc9857/cnc9857.htmlhttp://net.educause.edu/ir/library/html/cnc9857/cnc9857.htmlhttp://net.educause.edu/ir/library/html/cnc9857/cnc9857.htmlhttp://net.educause.edu/ir/library/html/cnc9857/cnc9857.html