itinerary - cwtcwtconnect.net/wp-content/uploads/2019/09/itinerary-product... · itinerary global...
TRANSCRIPT
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Email – Web – Mobile
Itinerary
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ItineraryGlobal
Multichannel
Personalization
Trip disruption
Compliance
2CWT Confidential & Proprietary. Do not distribute.
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T R AV E L
M A N A G E R S
for
Support the travel program
of our global and multi-
national clients
Compliant booking
offers and suggestions
T R AV E L E R S
for
Unified itinerary experience
across all myCWT channels
Easier integration with travel
& expense processes
Saves time and boosts
productivity through
actionable format
I T I N E R ARY
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Key Functionalities:
Key functionalities on the Itinerary detail page:• See on a map• Share with a colleague• Download as a PDF• Print itinerary• Flight check in• Safety & Security updates
Online
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Key functionalities:
• Safety alerts notifications
• Flight status& gate changes
notifications
• Flight check-in
• Missing hotel advisory
• Calendar meetings sync
• Manually edit items
• Share with a colleague
• Import personal itineraries
to be integrated in the
application
Mobile
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Key messages highlighted
CWT Service Center and Emergency Service Center contacts
Compliance messaging (hotel missed bookings, trip alternatives)
Waitlisted air segments
Airline baggage allowance
Advanced interactions
One-click requests for cancellation or ticket-issuance (not available in NORAM)
Calendar synchronization
Direct links to myCWT online
Link to airline check-in
Mobile layout
Global solution
2.6 M emails sent monthly worldwide
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