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ITIL

About your Instructor

Nima Hosseini

Master of Information Technology (Security)

Master of Media (Professional

Communications)

Certificates

NimaHosseiniwww.rayka-co.ir

ITIL

ITIL

ITIL

IT

NimaHosseiniwww.rayka-co.ir

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ITILInformation Technology Infrastructure LibraryIT IT :

IT -

)www.bestpracticelive.com(

ITIL

NimaHosseiniwww.rayka-co.ir

( ) OGC( The Cabinet Office (

1980

ITIL 1989 Service( ) 2 ( ITIL v2 2001 2000

Support ( )Service Delivery ( ) ITIL v3( 3 2007 ) ITIL 2011( 2011 2011

. OGC ) ( CCTA 80 ITIL

ITIL

NimaHosseiniwww.rayka-co.ir

IT

ITIL

NimaHosseiniwww.rayka-co.ir

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: ITIL ITIL Foundation in IT Service Management

ITIL Intermediate Level

ITIL Expert

ITIL Master Qualification

ITIL

NimaHosseiniwww.rayka-co.ir

ATO .

APMG .

. ITIL ) Cabinet Office(

TSO ITIL .www.tsoshop.co.uk

ITIL

NimaHosseiniwww.rayka-co.ir

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NimaHosseiniwww.rayka-co.ir

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NimaHosseiniwww.rayka-co.ir

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NimaHosseiniwww.rayka-co.ir

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NimaHosseiniwww.rayka-co.ir

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ITIL

NimaHosseiniwww.rayka-co.ir

ITIL

ITIL

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NimaHosseiniwww.rayka-co.ir