itil v3 foundation training,futureframeworks

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Page 1: ITIL v3 Foundation Training,Futureframeworks

7/30/2019 ITIL v3 Foundation Training,Futureframeworks

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Page 3: ITIL v3 Foundation Training,Futureframeworks

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To provide innovative and high quality

services based on the needs of our 

customers and market demand.

OUR VISION

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To deliver solutions which leads to

Business-IT Alignment formulated

against executive imperatives. Our 

expertise helps executives to sleep atnight knowing their services are

managed, secure, cost effective and

profitable.

OUR MISSION

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Consulting & Implementation

• IT Service Management

• IT Governance

• Project Management

• Quality Management

Training

• IT Service Management

• IT Governance

• Prince 2

• PMP

• ISO/IEC 20000

OUR SERVICE

Our Consultants are having solid hands-on experience in implementation of large projects &

with global expertise. 

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The CIO Challenges Today

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Head – Training Challenges Today

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Future Frameworks delivers service management

solutions to the organization based on executive-level

imperatives.

MAIN FOCUS AREA

Our Core Services that addresses Business Imperatives:

• High Quality of Service to the business.

• Cost Effective solutions.

• Compliance and governance

• Knowledge transfer 

• Full spectrum of IT Service Management (ITIL ® ) Training programs

ITIL® is a registered trademark of Cabinet Office

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IT Governance - CobiT

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Compliance and GovernanceFuture Frameworks has Core Competencies to

ensure Compliance and Governance in the

following areas :

• ITIL ®  

• ISO/IEC 20000

• Sarbanes-Oxley

• Cobit

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• Business processes are increasingly becoming IT dependent.

• The main worry of IT Mgrs these days is the burgeoning cost of IT.

• Internal cooperation between IT departments is a missing puzzle.

• The 24X7 economy demands the high availability of IT services.

• Outsourcing and off-shoring initiatives require a very good

understanding of the IT services provided to the business.

• Increasing pressure from legislative controls such as Sarbanes-Oxley demand a level of “Compliance and Control”. 

Need for IT Service Management

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• Operational Excellence.

• Continual Service Improvement.

• IT Governance.

• Process Consulting:

ITIL ®  

ISO/IEC 20000

Cobit

Project Management

CONSULTING

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Business-IT AlignmentBusiness success is tied to an ability to

deliver against the mounting expectations

of an increasingly demanding client base.

Future Frameworks has core competence

in managing the quality of service:

• Business-IT Alignment

• Executive Digital Dashboards

• IT Service Management Solutions

• Business Service Management

• Relationship Management

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Reducing the Cost to ServeIn a market where competitors can

suddenly appear out of nowhere, many of 

whom are working on an Asian Century

delivery model, making money by

charging what the market can bear often

depends on operating at the lowest cost

frontier for delivery of the service.

Core Competencies:

• Managing the cost-frontier 

• Consolidation• Traditional outsourcing

• Process Optimization

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ITIL v3 Qualification Scheme

Copyright © 2007 APM Group.

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Some of our Customers for whom our 

Consultants / Trainers worked

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What the CEO expects from the CIO!

“At night I want him to make sure that I can sleep

peacefully, when I wake up, I want him to excite me

with new possibilities for our business.” 

Gerry Ablaza, CEO Globe Telecom

Asian CEO of the Year, 2004

Future Frameworks Will Deliver