itil® intermediate capability stream

ITIL® Intermediate Capabilitywww.boosturskills.com

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About ITIL®.

ITIL® Levels.

ITIL® Intermediate.

ITIL® Intermediate Capability

BOOSTurSKILLS Training Benefits.

Copyright BOOSTurSKILLS 2014


About ITIL®

Information Technology Infrastructure Library ITIL®

ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely

accepted approach to IT Service Management (ITSM).

The training program & certification designed to lead the participants to an internationally recognized certification from the UK & AXELOS.

Provides the set of best practices from public private sectors world wide.

ITIL® is aligned with various international quality standards including ISO/IEC 20000.

ITIL® framework is intended to enhance the quality of IT service management

within your individual organization.Copyright BOOSTurSKILLS 2014


ITIL® Levels



ITIL® Intermediate

ITIL® Intermediate comprises of modular structure with different focus in each module

Two modules under Intermediate framework : 1–Service Lifecycle Module. (Focuses on broader management of ITIL® practice area) 2–Service Capability Module. (Focuses on intense, specialized, process-level knowledge in one or more processes)

Lifecycle Module : Service Strategy, Service Design, Service Transition, Service Operation , Continual Service Improvement.

Capability Module : Service Offerings & Agreements, Release Control & Validation, Operational Support & Analysis, Planning Protection & Optimization.

Provide 4 credits in each module under capability & 3 credits in each module under lifecycle stream.



ITIL® Intermediate -Capability

ITIL Intermediate Capability Module

Provides deep level of understanding of ITIL ®processes and roles, how they are implemented and how they interact.

Helps candidate to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL® processes.

Provide overall 16 credits under ITIL® Intermediate capability stream.



BOOSTurSKILLS Training Benefits

Enhances knowledge from proven best practices in the delivery or support of IT

services.

Get trained by Trainers having more than 15 years of industry experience & become

well versed with quality IT service delivery.

Avail course ware in line with ITIL® – Framework, Version 2011.

Get exam guidance & project management tips from Subject Matter Experts(SME).

Be part of Domain Specific Professional network (ProNet) group & explore your

knowledge with latest updates.



Preferred for Release Manager

Security Administrator

IT Operations Manager

Database Administrator

Service delivery Manager.

Operation support team member.

Project Manager.

Program Manager.

Team Lead.

Functional Manager.

IT Manager.

Business continuity Manager



Certification Eligibility CriteriaEducation

BackgroundBachelor’s Degree or more or global

equivalent university degree.

Pre requisite CertificationITIL 2011 FOUNDATION

Certificate.

Project Management Education

Not Required

Experience: Preferably TWO

years of experience in an IT Service Management environment.

Training Attended Training from an

Registered affiliated training Organization like

BOOSTurSKILLS


For More updates & Training calendar Contact/Registers with us @ info@boosturskills.

com Contact us @

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25746500

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Disclaimer-ITIL® is a registered trade mark of AXELOS Limited