1. ITIL Intermediate Capability(PPO) Certification a brief Introduction www.boosturskills.com Disclaimer-ITIL is a registered trade mark of AXELOS Limited http://www.peoplecert.org/en/Training_Organizations/search_Exam_Centers/Pages/Search_Training_ Providers_Exam_Centers.aspxFind Us @

2. www.boosturskills.com Lets set up Framework About ITIL. ITIL Levels. ITIL Intermediate. ITIL Intermediate Capability Planning, Protection & Optimization. BOOSTurSKILLS Training Benefits. Preferred for. ITIL Capability PPO Certification Eligibility Criteria. BOOSTurSKILLS course Structure. Exam structure. Copyright BOOSTurSKILLS 2014

3. www.boosturskills.com About ITIL Information Technology Infrastructure Library ITIL ITIL (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely accepted approach to IT Service Management (ITSM). The training program & certification designed to lead the participants to an internationally recognized certification from the UK & AXELOS. Provides the set of best practices from public private sectors world wide. ITIL is aligned with various international quality standards including ISO/IEC 20000. ITIL framework is intended to enhance the quality of IT service management within your individual organization.

4. www.boosturskills.com ITIL Levels

5. www.boosturskills.com ITIL Intermediate ITIL Intermediate comprises of modular structure with different focus in each module Two modules under Intermediate framework : 1Service Lifecycle Module. (Focuses on broader management of ITIL practice area) 2Service Capability Module. (Focuses on intense, specialized, process-level knowledge in one or more processes) Lifecycle Module : Service Strategy, Service Design, Service Transition, Service Operation , Continual Service Improvement. Capability Module : Service Offerings & Agreements, Release Control & Validation, Operational Support & Analysis, Planning Protection & Optimization. Provide 4 credits in each module under capability & 3 credits in each module under lifecycle stream.

6. www.boosturskills.com ITIL Intermediate -Capability PPO ITIL Intermediate Capability Module- Planning, Protection & Optimization (PPO) Provides deep level of understanding of ITIL processes and roles, how they are implemented and how they interact. Helps candidate to gain the technical level of knowledge and skills required for detailed execution and implementation of specific ITIL processes. Service Lifecycle module which would enhance your knowledge gained from this module is : Service Design (SD). Provide 4 credits under ITIL Intermediate capability stream.

7. www.boosturskills.com BOOSTurSKILLS Training Benefits Enhances knowledge from proven best practices in the delivery or support of IT services. Get trained by Trainers having more than 15 years of industry experience & become well versed with quality IT service delivery. Avail course ware in line with ITIL Framework, Version 2011. Get exam guidance & project management tips from Subject Matter Experts(SME). Be part of Domain Specific Professional network (ProNet) group & explore your knowledge with latest updates.

8. www.boosturskills.com Preferred for Individual with ITIL Foundation & wish to advance to higher level of ITIL certification. Security Administrator IT Operations Manager Database Administrator Service delivery Manager. Operation support team member. (involved in Capacity Management, Availability Management, ITSCM, Information Security Management, and Demand Management who wish to enhance their role-based capabilities) Project Manager. Program Manager. Team Lead. Functional Manager. IT Manager. Business continuity Manager Individuals who require a deep understanding of the ITIL Certificate in Planning, Protection and Optimization processes and how they may be used to enhance the quality of IT service support within an organization

9. www.boosturskills.com Certification Eligibility Criteria Education Background Bachelors Degree or more or global equivalent university degree. Pre requisite Certification ITIL 2011 FOUNDATION Certificate. Project Management Education Not Required Experience: Preferably TWO years of experience in an IT Service Management environment. Training Attended Training from an Registered affiliated training Organization like BOOSTurSKILLS

10. www.boosturskills.com BOOSTurSKILLS course Structure Introduction to Planning Protection and Operations. Capacity Management . Availability Management. IT Service Continuity Management . Information Security Management DAY 1

11. www.boosturskills.com BOOSTurSKILLS course Structure Demand Management. PPO Roles and Responsibility. Technology and Implementation considerations. Summary and direct studies. DAY 2

12. www.boosturskills.com BOOSTurSKILLS course Structure Doubt Clearing session, overall summary. Exam Preparation and practice tests. 2 Mock Exam. DAY 3

13. www.boosturskills.com ITIL Intermediate Capability SOA Exam Overview Exam Duration : 1.5 hour Question type: Multiple choice with Scenario. Passing: 70%

14. For More updates & Training calendar Contact/Registers with us @ info@boosturskills.com Contact us @ MOB: +91-9620189896 Landline: 080-25746500 Get Certified , Get Recognized www.boosturskills.com Toll Free: 18602121211 Disclaimer-ITIL is a registered trade mark of AXELOS Limited