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ITIL® Foundation Certification a brief Introductionwww.boosturskills.com

Disclaimer-ITIL® is a registered trade mark of AXELOS Limited

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About ITIL®.

ITIL® Levels.

ITIL® Foundation certification.

BOOSTurSKILLS Training Benefits.

Preferred for.

ITIL® Foundation Certification Eligibility Criteria.

BOOSTurSKILL course Structure.

Exam structure..


About ITIL®

Information Technology Infrastructure Library ITIL®

ITIL® (IT Infrastructure Library) Developed by the Cabinet Office, is the most widely

accepted approach to IT Service Management (ITSM).

The training program & certification designed to lead the participants to an internationally recognized certification from the UK & AXELOS.

Provides the set of best practices from public private sectors world wide.

ITIL® is aligned with various international quality standards including ISO/IEC 20000.

ITIL® framework is intended to enhance the quality of IT service management

within your individual organization.Copyright BOOSTurSKILLS 2014


ITIL® Levels

Copyright BOOSTurSKILLS 2014


ITIL® Foundation Certification

ITIL® Foundation

ITIL® Foundation is 1st level of certification under ITIL ® qualification scheme.

Most apt for individuals who require a basic understanding of the ITIL framework, helps them to enhance the quality of IT service management.

Provide 2 credits to candidate & helps them to climb up ITIL ® qualification scheme framework.



BOOSTurSKILLS Training Benefits

Enhances knowledge from proven best practices in the delivery or support of IT

services.

Get trained by Trainers having more than 15 years of industry experience & become

well versed with quality IT service delivery.

Avail course ware in line with ITIL® – Framework, Version 2011.

Get exam guidance & project management tips from Subject Matter Experts(SME).

Be part of Domain Specific Professional network (ProNet) group & explore your

knowledge with latest updates. Copyright BOOSTurSKILLS 2014


Preferred for Service delivery Manager.

Operation support team member.

Team Leader.

Team coordinator.

Project Manager.

Program Manager.

System Analyst.

Functional Manager.

Any one who has or wishes to have an overview on IT Service

Management.



Certification Eligibility CriteriaEducation

BackgroundPreferably

Bachelor’s Degree or more or global

equivalent university degree.

Project Management Education

Not Required

Experience:

Not Required

Training Attended Training from an

Registered affiliated training Organization like

BOOSTurSKILLS.

Pre requisite Certification

Not Require



BOOSTurSKILL course Structure

Introduction to ITIL®

Phase 1: Service Strategy

Processes & Tools within Service Strategy.

Phase 2: Service Design

Processes & Tools within Service Design.

DAY 1




Phase 3: Service Transition

Processes within Service Transition.

Phase 4: Service Operation

Processes within Service Operation.

Phase 5: Continual Service Improvement Processes within Continual Service Improvement.

DAY 2




Summarizing overall framework.

Doubt clearing session.

Mock test & exam.

DAY 3



ITIL® Foundation Exam Overview

Exam Duration : 1 hour

No of Questions : 40

Question type: Multiple choice.

Passing: 26 correct answer ( 65%)


For More updates & Training calendar Contact/Registers with us @ info@boosturskills.

comContact our training counsellor @ :MOB: +91-9620189898 Landline: 080-

25746500

Happy Learningwww.boosturskills.com

Disclaimer-ITIL® is a registered trade mark of AXELOS Limited

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