itil 2011 foundation training by trainings24x7

ITIL® Training Proposal from Trainings24x7

Company IntroductionTrainings24x7 is accredited ITIL® training organization and

has trained 100s of IT professionals to pass their ITIL foundation exam in the first attempt.

Trainings24x7 was formed to promote education with the help of cutting edge technologies among students and professionals by the medium of advanced training, workshops, and seminars. Trainings24x7 has formed a strong steam of competent trainers and adopted a unique practical oriented training methodology which makes Trainings24x7 a well renowned place to learn.

http://trainings24x7.com301, F-16, Preet Vihar, New Delhi -92 Ph: 011 4280-1314

http://trainings24x7.com/

Why Trainings24x7?

• Accredited ITIL® training organization• Quality training at affordable price• Guaranteed lowest price in the industry• Trainers from top MNCs with years of

experience• Good training infrastructure



What is ITIL

• ITIL® is a non-proprietary approach for managing IT services, developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom. ITIL® stands for Information Technology Infrastructure Library. ITIL® is the most widely adopted framework for IT Service Management in the world. ITIL® Foundation certification will help professionals to know more about IT Service Management.



ITIL® 2011 Foundation Syllabus• Service Strategy- Business relationship management is now covered as a

process, separate descriptions of business strategy and IT strategy

• Service Design- Design Coordination has been added to clarify the flow of activity in the Service Design Lifecycle stage, Service Catalogue language has been revised

• Service Transition- evaluation process has been renamed 'change evaluation'; Configuration management system (CMS) and service knowledge management system (SKMS) have been clarified, one more process added which is for "Transition, Planning and Support"

• Service Operation- Incident Matching", "Request Fulfillment" process flow and "Problem Investigation and Analysis" concept has been added

• Continual Service Improvement- CSI model has been re-named the CSI approach, the seven-step improvement process – and its relationship with the Deming 'Plan-Do-Check-Act' and knowledge management – has been clarified

Why ITIL Training

• As ITIL® is the most widely adopted framework for IT Service Management in the world therefore ITIL® certified professionals will help companies to be more organized and efficient thus saving overall cost in managing services.



ITIL Training by Trainings24x7

• We conduct two days ITIL®-F training in v good ambiance.

• Our trainers are highly experienced and qualified and most of them are from the top MNCs.

• While training we provide study material, multiple mock test, lots of tips and techniques to pass the exam.

• ITIL® Exam will be conducted at the end of the second day at the training venue.



2-day Course Structure:



Quotation

A CEO was asked, "What happens if you train your people and they leave and go somewhere else?"

His reply was, "What happens if you don't train them and they stay?"



Ph: (011) 4280-1314Email: [email protected]

Address: F-16, Preet Vihar, New Delhi – 92(Opposite Preet Vihar Metro station)

ITIL® | PMP® | CAPM®

mailto:[email protected]

itil 2011 foundation training by trainings24x7

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