itcamp 2013 - peter leeson - intelligent evolution

itcampro itcamp13 Premium conference on Microsoft technologies

Architecture amp

Best Practices Huge thanks to our sponsors

copyQPIT Ltd 2013 1


Intelligent Evolution

Reducing the cost of Quality through

Process improvement Information

management and Teamwork


Architecture amp

Best Practices

bull Director of QPIT Ltd

bull SCAMPI Lead Appraiser and CMMI Instructor

bull Visiting Scientist with the CMMI Institute

bull Over 35 years of software engineering

bull 20 years as process improvement professional

bull Process Improvement experience in Australia

Austria Belgium China Denmark England

France Germany India Ireland Japan Mexico

Netherlands Poland Romania Spain Sweden

Switzerlandhellip

Peter Leeson

copyQPIT Ltd 2013 4


Architecture amp

Best Practices

bull International association of independent

process improvement professionals

bull QPIT meanshellip

ndash Reducing the cost of Quality through Process

improvement Information management and

Teamwork

QPIT Ltd

copyQPIT Ltd 2013 5

itcampro itcamp13 Premium conference on Microsoft technologies copyQPIT Ltd 2013 6

Imaginehellip


Architecture amp

Best Practices Basics of Quality

copyQPIT Ltd 2013

7


Architecture amp

Best Practices Stop Drowning Start Supporting

copyQPIT Ltd 2013

8


Architecture amp

Best Practices

bull 80 of all improvement programmes fail

Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices

bull This is an engineering activity

bull The Process people can write the policies that the appraiser wants

bull We want to satisfy a standard ndash it is good advertising

bull We will do what the model tells us to do

bull We trust our engineers to do the right thing

bull Change of management change of direction

bull Over-sell the potential gain then disappoint in the short-term

Reasons to Fail

copyQPIT Ltd 2013 10


Architecture amp

Best Practices The Main Reason to Fail

copyQPIT Ltd 2013

11


Architecture amp

Best Practices

bull No consensus on what are the objective or goals of

ndash The organization

ndash The project

ndash The product

ndash The process

In an Immature Culture



Architecture amp

Best Practices In a Mature Culture


Working together towards

a common goal


Architecture amp

Best Practices An Organisation is a Living Organism

copyQPIT Ltd 2013

14

Inputs Human Financial Technological Material Resources

Outputs Products Services

Strategy

People amp Culture

Structure

Technology

Management

Input-output flow of materials energy information


Architecture amp

Best Practices Evolution Without Extinction

copyQPIT Ltd 2013

15

bull Changing the Culture is changing the heart

bull Evolution is preferable to Revolution evolution lasts revolutions donrsquot

bull Evolution is done through the slow mutation of the genome


Architecture amp

Best Practices

bull Military amp Nautical A movement of a body of troops or ships carried out to change their disposition b gen A wheeling about each of a series of usu ordered or deliberate movements as of a dancer or a machine part Usu in pl

bull The action of opening out or unfolding chiefly fig the orderly passage of a long train of events or of the time containing them

bull The process of developing in detail what is implicit in an idea or principle the development of an argument an outcome of such a process

bull The development of an animal or plant or part of one from a rudimentary to a mature state b Any process of gradual change occurring in something esp from a simpler to a more complicated or advanced state the passage of something through a succession of stages Also origination by natural development as opp to production by a specific act c A process by which different kinds of organism come into being by the differentiation and genetic mutation of earlier forms over successive generations viewed as an explanation of their origins

Evolution

copyQPIT Ltd 2013 16 (abbreviated from Oxford English Dictionary)


Architecture amp

Best Practices

bull The faculty of understanding intellect

bull Quickness or superiority of understanding sagacity

bull The action or fact of understanding something knowledge comprehension (of something) Now rare or obsolete

bull An intelligent or rational being esp a spiritual one a spirit

bull Knowledge communicated by or obtained from another news information spec of military value Formerly also in pl items of information LME b Exchange of knowledge information opinion etc communication esp of secret information Now rare or obsolete daggerc A relation or basis of communication between people or parties an understanding between or with

bull (People employed in) the obtaining of information esp of military or political value the secret service espionage

Intelligence



Using Your Brain

The Context for Improvement


Architecture amp

Best Practices The Delivery Process

copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp

Best Practices The Managed Process


4 Measure

3 Work 2 Plan

1 Envision


Architecture amp

Best Practices The Improvement Process


5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp

Best Practices The Risk Management Process


5 Improve 4 Measure

3 Work 2 Plan

1 Envision 6 Discover Enigma


Architecture amp

Best Practices The Four Major Areas


5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices

The Development Process As Human Reasoning


5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices

The Four Quadrants of the Human Brain


Limbic Cerebral

Left Brain

Right Brain


Architecture amp

Best Practices Whole Brain Thinking


Stimuli

Me Ego

Spirit Soul Self


Architecture amp

Best Practices Encouraging Change


Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp

Best Practices Focused Change

copyQPIT Ltd 2013

31

Stable basis for change

QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices

bull No Time is No Money

bull It is not a coincidence

that the current

economic hardship

comes at a time when

people are pressed

into sacrificing quality

for speed

bull Saving time = wasting

money

Time is Money



Architecture amp

Best Practices What are we trying to achieve



Architecture amp

Best Practices A Definition of Quality

35 copyQPIT Ltd 2013


Direction Leadership Management

Chuck Coonradt ldquoThe Game of Workrdquo

In the absence of clearly defined goals we are forced to

concentrate on activity and ultimately become enslaved by it


Architecture amp

Best Practices

bull Strong leadership

bull Sense of urgency

bull Vision of success

bull Communication

bull Empowerment

bull Regular improvements

bull Consolidating gains

bull Encouraging change

Fundamentals of Success

copyQPIT Ltd 2013 39 (adapted from ldquoLeading Changerdquo by John P Kotter)


Architecture amp

Best Practices

bull Improvement is a cost ndash Staff is not made available

ndash Tools are too expensive

ndash Donrsquot bother the ldquorealrdquo projects

ndash What is the minimum we need to do to satisfy the lead appraiser

ndash Can we do a CMMI appraisal in 2 days like an ISO audit

ndash Focus on training staff to answer the questions of the appraisal team

ndash Staff are trusted to understand and apply without training or support

bull Improvement is an investment ndash The cost of bad quality

is understood

ndash Improving all future projects is critically important ndash even if it presents a risk to the success of one on-going project

ndash Customers are involved in the improvement programme

ndash All new processes projects products are measured according to a primary business need

ndash Management is actively and visibly interested in the return on their investment

Cost and Investment copy

QP

IT L

td 2

01

3

41


Architecture amp

Best Practices

bull Has any form of risk management been

done on your improvement work

ndash What is the (potential) cost of failure

ndash What is the (potential) value of success

ndash What is the probability of success

bull Understanding the risk related to the change

will allow

ndash Understanding of the urgency of change

ndash Communication of the need to change

Risk Management



Architecture amp

Best Practices Establishing the Objective

copyQPIT Ltd 2013

45


Architecture amp

Best Practices The Hierarchy of Quality

copyQPIT Ltd 2013

46

Satisfied Customer

Good Products and Services

Successful Projects

People Processes Technology

Culture Finance Needs Model Abilities hellip


Architecture amp

Best Practices QPX ndash Customer Satisfaction

47

Vision

Identify customers by organization by key contacts

Determine customer requirements and expectations

Meet customer requirements

Exceed customer expectations

Anticipate customer needs

Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices

bull Measure progress in business outcome

terms

bull Time frames encouraging regular visible

improvements

bull Milestones demonstrating improvement

Establish Measurable Goals



Architecture amp

Best Practices

bull What do you believe will be the visible

difference If there is no visible

difference in effect donrsquot do it

bull How can you reduce the uncertainty of the

result

bull What do you already know What can you

find out

How to Measure



Architecture amp

Best Practices

bull You can reduce uncertainty significantly

if you collect a little information

bull Do not fall in the trap of believing it needs to

be perfect to measure

Keep It Simple


Illustration from ldquoHow to Measure Anything Finding the Values of Intangibles in Businessrdquo

copy2010 Douglas W Hubbard


Changing the Way

Basics of Process Improvement


Architecture amp

Best Practices The Role of Process

copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp

Best Practices Process Adoption Curve

53

Focus of Effort

Pioneers Early

Adopters

Early

Majority

Late Majority ldquoNeverrdquo

copyQPIT Ltd 2013


Architecture amp

Best Practices

bull Focus on the people

ndash Training

ndash Explaining

ndash Listening

ndash Understanding

bull Work within the culture

ndash The people you have

ndash The way of working you have

ndash The processes you have

Promoting Change



Architecture amp

Best Practices Generic Practices

copyQPIT Ltd 2013

57

Why are you doing this

What value are you getting out of it


Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices

bull The focus has to

be on the needs

of your long-term

strategy

bull The ldquodictatorship of

the short-termrdquo is an

luxury you cannot

afford

bull The old ways are

more difficult to

change than you think

Satisfying a standard is not enough



Architecture amp

Best Practices

bull Process Improvement means

changing the culture of the

organization

bull The culture comes from the top

bull ldquoThey watch your feet not your lipsrdquo ndash Tom Peters

Quality is a State of Mind



Architecture amp

Best Practices Prepare for the long trek



Architecture amp

Best Practices QampA

copyQPIT Ltd 2013

66


Architecture amp

Best Practices

bull ldquoForget Process Focus on Peoplerdquo (FP2)

ndash httpprezicomqm4wcnk_5hnbforget-process-focus-on-people

bull Can Process Make You Happy

ndash httpwwwslidesharenetPeterLeesoncan-process-make-you-happy-13828882

ndash httpvimeocom47411278

bull Articles and reflections at

ndash wwwcmmiinfo

ndash wwwqpitnet

ndash PeterLeesonwordpresscom

Resources



Architecture amp

Best Practices

bull Peter Leeson ndash QPIT Ltd

PO Box 6066 Milton Keynes MK1 9BH United Kingdom

ndash Direct Line +44 (0)20 8433 4120

ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575

ndash MobileCell +44 (0)773 998 98 67

ndash E Mail Peterqpitltduk

ndash Skype qpitpjl

ndash Internet httpwwwqpitnet

Contact Information



Architecture amp




Intelligent Evolution

Reducing the cost of Quality through

Process improvement Information

management and Teamwork


Architecture amp

Best Practices










Switzerlandhellip

Peter Leeson

copyQPIT Ltd 2013 4


Architecture amp

Best Practices






Teamwork

QPIT Ltd

copyQPIT Ltd 2013 5


Imaginehellip


Architecture amp


copyQPIT Ltd 2013

7


Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices










Switzerlandhellip

Peter Leeson

copyQPIT Ltd 2013 4


Architecture amp

Best Practices






Teamwork

QPIT Ltd

copyQPIT Ltd 2013 5


Imaginehellip


Architecture amp


copyQPIT Ltd 2013

7


Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices






Teamwork

QPIT Ltd

copyQPIT Ltd 2013 5


Imaginehellip


Architecture amp


copyQPIT Ltd 2013

7


Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Imaginehellip


Architecture amp


copyQPIT Ltd 2013

7


Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

7


Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

8


Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices


Estimate

copyQPIT Ltd 2013 9


Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices








Reasons to Fail



Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

11


Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices



ndash The project

ndash The product

ndash The process




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp




a common goal


Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

14



Strategy

People amp Culture

Structure

Technology

Management



Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

15





Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices





Evolution



Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices







Intelligence



Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Using Your Brain



Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

19

3 Work 2 Plan

1 Envision


Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



5 Improve 4 Measure

3 Work 2 Plan

1 Envision


Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



5 Improve 4 Measure

3 Work 2 Plan



Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices



5 4

3 2

1 6

Left Brain

Right Brain

Limbic Cerebral


Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices



Limbic Cerebral

Left Brain

Right Brain


Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



Stimuli

Me Ego

Spirit Soul Self


Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



Reflective Reactive

Rational

Emotional


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp



Reflective Reactive

Rational

Emotional

Ability

Attitude

Acceptance

Aspiration


Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp


copyQPIT Ltd 2013

31


QA



Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices

32

Change Management

copyQPIT Ltd 2013


Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp

Best Practices



that the current

economic hardship


people are pressed


for speed


money

Time is Money



Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



ndash Skype qpitpjl


Contact Information



Architecture amp




Architecture amp




Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

td 2

01

3

41


Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

loyalty Tru

st

Meet C

om

mitm

ents

Offensiv

e S

trate

gy

Defe

nsiv

e S

trate

gy Mission

copyQPIT Ltd 2013


Architecture amp

Best Practices


terms


improvements





Architecture amp

Best Practices





result


find out

How to Measure



Architecture amp

Best Practices





Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

Best Practices


be on the needs

of your long-term

strategy



luxury you cannot

afford


more difficult to





Architecture amp

Best Practices



organization






Architecture amp




Architecture amp


copyQPIT Ltd 2013

66


Architecture amp

Best Practices







ndash wwwcmmiinfo

ndash wwwqpitnet


Resources



Architecture amp

Best Practices




ndash Tel +44 (0)1 908 506 908

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Architecture amp




Architecture amp









Architecture amp

Best Practices




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bull Empowerment







Architecture amp

Best Practices









is understood






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IT L

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Architecture amp


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45


Architecture amp


copyQPIT Ltd 2013

46

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Architecture amp

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result


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How to Measure



Architecture amp

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Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





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Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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Architecture amp




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Architecture amp




Architecture amp

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp









Architecture amp

Best Practices




bull Communication

bull Empowerment







Architecture amp

Best Practices









is understood






QP

IT L

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Architecture amp

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Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

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Architecture amp

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result


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How to Measure



Architecture amp

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Keep It Simple





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Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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Architecture amp

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Architecture amp

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Architecture amp




Architecture amp

Best Practices









is understood






QP

IT L

td 2

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will allow



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Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

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Architecture amp

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Architecture amp

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result


find out

How to Measure



Architecture amp

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Keep It Simple





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Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp

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ndash Tel +44 (0)1 908 506 908

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Architecture amp




Architecture amp

Best Practices







will allow



Risk Management



Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


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Innovation and

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Architecture amp

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Architecture amp

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result


find out

How to Measure



Architecture amp

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Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp




Architecture amp


copyQPIT Ltd 2013

45


Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

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Architecture amp

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result


find out

How to Measure



Architecture amp

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Keep It Simple





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Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Methods

Customer

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Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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ndash wwwcmmiinfo

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Architecture amp

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ndash Tel +44 (0)1 908 506 908

ndash Fax +44 (0)7006 010 575



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Architecture amp




Architecture amp


copyQPIT Ltd 2013

46

Satisfied Customer


Successful Projects




Architecture amp


47

Vision






Innovation and

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Architecture amp

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result


find out

How to Measure



Architecture amp

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Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp

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ndash Tel +44 (0)1 908 506 908

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Architecture amp




Architecture amp


47

Vision






Innovation and

implementation

Gain

customer

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Architecture amp

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result


find out

How to Measure



Architecture amp

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Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp

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Architecture amp




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terms


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Architecture amp

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result


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Architecture amp

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Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

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Customer

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Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

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ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp




Architecture amp

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be on the needs

of your long-term

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copyQPIT Ltd 2013

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Architecture amp

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Architecture amp

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Architecture amp




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result


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Architecture amp

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Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

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Customer

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Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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Architecture amp




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Architecture amp




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copyQPIT Ltd 2013

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Architecture amp




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Keep It Simple





Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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Architecture amp




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copyQPIT Ltd 2013

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Architecture amp




Changing the Way



Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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Architecture amp




Architecture amp




Architecture amp




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be on the needs

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copyQPIT Ltd 2013

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Architecture amp




Architecture amp


copyQPIT Ltd 2013

52

Engineering Teams

Environment

Management

Methods

Customer

Technical assets


Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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Architecture amp

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Architecture amp




Architecture amp


53

Focus of Effort

Pioneers Early

Adopters

Early

Majority


copyQPIT Ltd 2013


Architecture amp

Best Practices


ndash Training

ndash Explaining

ndash Listening

ndash Understanding





Promoting Change



Architecture amp


copyQPIT Ltd 2013

57




Architecture amp




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copyQPIT Ltd 2013

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Architecture amp




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Architecture amp


copyQPIT Ltd 2013

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Architecture amp




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copyQPIT Ltd 2013

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Architecture amp




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copyQPIT Ltd 2013

57




Architecture amp




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copyQPIT Ltd 2013

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copyQPIT Ltd 2013

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copyQPIT Ltd 2013

66


Architecture amp

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Architecture amp




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copyQPIT Ltd 2013

66


Architecture amp

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Architecture amp

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Architecture amp




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copyQPIT Ltd 2013

66


Architecture amp

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Architecture amp

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Architecture amp




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Architecture amp

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Architecture amp




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ndash Fax +44 (0)7006 010 575



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Architecture amp




Architecture amp

