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1 Fostering Demand Planning, Forecas3ng, S&OP for 30+ Years! Copyright © 2014 by Ins3tute of Business Forecas3ng. All rights reserved MISSION STATEMENT: “To Foster the Growth of Demand Planning, Forecas9ng, S&OP, and the Careers of those in the Field”

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Page 1: Italy may 2014_v3-ibf

1 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

MISSION  STATEMENT:  “To  Foster  the  Growth  of  Demand  Planning,  

Forecas9ng,  S&OP,  and  the  Careers  of  those  in  the  Field”  

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2 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

•  Consumers  are  less  loyal  •  Short  life-­‐cycle  products  •  Highly  promoted  products  •  Greater  channels  of  distribu:on  •  Greater  number  of  new  products  •  Greater  number  of  SKU’s  (Expanding  product  porBolio)  

•  Longer  lead  :mes  to  produce  goods  •  Greater  compe::on  

Today’s Challenges & Risks

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3 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Agenda  For  Today  

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4 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

•  How  the  S&OP  process  works  •  What  types  of  obstacles  you’re  likely  to  face  with  

S&OP  and  how  to  overcome  them  •  What  benefits  companies  have  derived  by  

implemen:ng  the  S&OP  process  •  Benchmarking  Research  •  About  the  IBF  and  Cer:fica:on      

Agenda  For  Today  

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5 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

BENCHMARKING  RESEARCH  

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6 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Do  you  have  an  S&OP  process  in  place?  

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7 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Does  Conflict  of  Interest  Get  in  the  Way  of  Improving  Planning  Performance?  

31%  

69%  

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8 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Support  of  TOP  MANAGEMENT  for  S&OP?  

Page 9: Italy may 2014_v3-ibf

9 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

How  do  you  measure  S&OP  Effec3veness?  

21%  

32%  

54%  

57%  

53%  

8%  

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10 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Does  your  company  follow  a  one  set  of  numbers  forecast  philosophy?    

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11 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

How  o`en  do  you  hold  forecast    consensus  mee3ngs?  

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12 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Which  type  of  data  does  your  company  use  most  in  preparing  forecasts?    

31%  

71%  

37%  

7%  

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13 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Where  does  the  forecas3ng  func3on  reside  within  your  company?    

10%  

19%  

9%  

9%  

65%  

6%  

6%  

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14 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

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15 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Forecas3ng  Salaries  –  All  Industries  

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16 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Forecas3ng  Salaries  –  Academic  Backgrounds  

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17 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Forecas3ng  Salaries  –  Size  of  Companies  

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18 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Forecas3ng  Salaries  –  So`ware  Used  

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19 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

What IBF Does

Page 20: Italy may 2014_v3-ibf

20 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

What IBF Does

•  Benchmarking Research •  Journal of Business Forecasting (JBF) •  Global Events & Chapters •  Educational Books •  Membership •  Certification •  Corporate Training •  Assessments

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21 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Page 22: Italy may 2014_v3-ibf

22 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Page 23: Italy may 2014_v3-ibf

23 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Page 24: Italy may 2014_v3-ibf

24 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

ADVANCING  WITH  IBF  

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25 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  CERTIFICATION  VIDEO  

Please  watch  this  youtube  video  by  the  Director  of  Demand  Planning  from  Estee  Lauder:  

             

hSp://youtu.be/n49R-­‐8iE40c  

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26 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  CERTIFICATION  

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27 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Companies with IBF Certification (Partial List) Abbott Acuity Brands Lighting ADC Telecommunications Alberto Culver Alcatel-Lucent American Italian Pasta Company American Red Cross American Textile Company Amway Anderson Windows Andrew Corporation Anteon Corp AOL AstraZeneca Aveda Aventis Pharmaceuticals Baker Oil Tools Barnes Distribution BASF Corp Baxter Healthcare Bayer Best Buy Biomarin Black & Decker British Gypsum Brown Forman Capital One Carhartt Cartech Caterpillar Celgene Char-broil Chemtura Chevron Texaco Cisco Systems Cleco, Inc. CNH Global Con Edison Conros Corporation Continental Tire

Cooper Lighting Cordis Corning Cable Systems Coty Inc. Cummins Day Spring Cards Dealer Tire Delta Delta Faucet Deluxe Corporation Depuy Orthopaedics DePuy Spine Discover Financial Disney Dorel Juvenile Group Dorman Products Dow Corning Dupont E & J Gallo Winery Canada EAS East Penn Manufacturing Eaton Filtration GmbH Edmund Optics Eircom Elkay EMD Chemicals Emerson Process Emirates Telecommunication Cooperation Emyco ESAB FedEx Fisher Scientific Fruit of the Loom Fuji Photo Film USA Gap GE General Mills Georgia Pacific GlaxoSmithKline Globe Electric

Goodyear Graco Children's Products Grundfos Pump Corp. Hanes Brands Heineken Heinz Hewlett Packard Hollister Hypro Pumps Infosys Technologies Ltd Intuit Invitrogen Ipex Inc. John Deere Johnson & Johnson Juno Lighting Group Lafarge North America Land O'Lakes Lifescan Lilly Logitech MAC Manhattan Toy Maple Leaf Foods McCormick Mead Johnson Melaleuca Mepha Ltd. Merrill Lynch Michelin Microsoft Mine Safety Appliances Monster Cable Products Motorola Inc Nature's Path Foods Neiman Marcus Nestle Netjets Nordstrom Norfolk Southern Corporation

Noveon Novozymes Nuskin Oberto Ogio, Intl. ON Semiconductor Corp. OnStar Oracle Corporation Panasonic Pepsico Pfizer, Inc. Pharmavite Philip Morris Prevost Parts Primus Canada Procter & Gamble Quantum Corporation Rand McNally Research In Motion Revlon Rich-Sea Pak Corp Roche Diagnostics Rubbermaid Sanford Sappi Fine Paper Sara Lee Sartomer Satyam Saudi Aramco SBC Communications SC Johnson SCA Tissue Scholastic Book Fairs Scunci International Sealed Air Sears Shire Pharmaceuticals Inc Sigma Aldrich Smith & Nephew

Sony Spring Industries Standard Textile, Inc. Sun Chemical Syngenta SYSCO Food Systems TastyKake Tektronix Tennant Company Manufacturing Teva Pharmaceuticals Texas A&M University The Boeing Company The Hartz Mountain Corp The Scotts Company The Toro Company Thermatru Timberland T-Mobile Turtle Wax, Inc. Tyson Foods Under Armour Unilever UnitedHealthcare University of Notre Dame USAA USG Victoria's Secret Stores Vi-Jon Laboratories Wal-Mart Stores Walt Disney World Welch's Whirlpool Woodward World Kitchen Wrigley Wyeth Pharmaceuticals Xcel Energy Yokohama Tire Zytec

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28 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  Cer3fica3on  

 The  IBF  is  a  pioneer  in  developing  a  Demand  Planning,  Forecas:ng,  and  S&OP  Cer:fica:on  program  that  helps  boost  creden:als,  as  well  as  gives  management  greater  confidence  in  its  people.          The  IBF  offers  two  levels  of  cer:fica:on:    

1.   Cer3fied  Professional  Forecaster  (CPF®)  2.   Advanced  Cer3fied  Professional  Forecaster  (ACPF®)  

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29 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  CPF  Exam  Content  Summary  Exam  1  

–  Role  of  Forecas:ng  &  Planning  in  Decision  Making  –  Demand  Planning  (Demand  Sensing,  Shaping,  &  Crea:ng)  –  Forecas:ng  &  Planning  Process  –  Consump:on  (POS  Data)  Based  Forecas:ng  &  Planning  –  Consensus  Forecas:ng  &  Planning  –  Sales  &  Opera:ons  Planning  (S&OP)  Process  –  Collabora:ve,  Planning,  Forecas:ng,  &  Replenishment  (CPFR)  

 Exam  2  

–  Data  Analysis  &  Treatment  –  Fundamentals  of  Models  &  Modeling  –  Types  of  Models  –  Time  Series  Models  –  Model  Selec:on  –  Metrics:  Measuring  Forecast  Error  and  Performance  

 Exam  3  

–  Forecast  Repor:ng  &  Presenta:on  –  Forecast  Communica:on  –  Winning  Support  and  Confidence  of  Management  –  Gaining  Buy-­‐in  from  Stakeholders  –  New  Product  Forecas:ng  

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30 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

CPF  Exams  

•  3  Exams  –100  to  150  ques:ons  •  Exams  Taken  Individually  –  Objec:ve  Tests,  Mul:ple  Choice  •  2  Hours  per  Exam  •  CPF  is  earned  when  70%  or  higher  is  scored  for  each  exam  

individually  

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31 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  ACPF  Exam  Content  Summary  Exam  4  

–  Regression/  Cause  &  Effect  Models  –  Types  of  Regression  Models    –  Assump:ons  of  a  Simple  Regression  Model  –  Steps  to  Build  a  Regression  Model  –  Diagnos:c  Tools  for  Assessing  Regression  Models  –  Development  and  Applica:on  of  Dummy  Variables  in  Mul:ple  Regression  –  Improving  a  Mul:ple  Regression  Model    –  ARIMA/Box-­‐Jenkins  Modeling  –  Assump:ons  of  ARIMA  Modeling    –  ARIMA  Models  vs.  Regression  Models    –  Types  of  ARIMA  Models  –  Steps  to  Build  an  ARIMA  Model    –  Improving  ARIMA  Models  

 

Exam  5  –  Forecas:ng  &  Planning  Technology  –  Forecas:ng  Package  vs.  Forecas:ng    System    –  Selec:ng  a  Forecas:ng  Package  –  Technology  Capabili:es  –  Scalability  –  Forecas:ng  System  Implementa:on  –  Worst  Prac:ces  in  Forecas:ng  &  Demand  Planning    

 

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32 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

ACPF  Exams  

•  2  Exams  •  Exams  Taken  Individually  –  Objec:ve  Tests  (Mul:ple  

Choice)  •  2  Hours  per  Exam  •  Must  be  CPF  •  ACPF  is  earned  when  70%  or  higher  is  scored  for  each  exam  

individually    

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33 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Study  Materials  Provided  &  Prepara3on  

•  Study  Materials:  CPF  &  ACPF  –  Fundamentals  of  Demand  Planning  &  Forecas:ng  Book  (inclusive  

of  glossary)  

•  Prepara:on  –  IBF  Tutorials/  Forecas:ng  Academy  –  IBF  Sta:s:cal  Workshops  –  IBF  In-­‐House  Seminars  –  IBF  Online  Training  –  IBF  Cer:fica:on  Review  Course  –  Professional  Experience  

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34 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

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35 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

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36 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Cer3fica3on  Period  &  Renewal  Requirements  

•  Ini:al  Cer:fica:on  Period  =  4  Years  •  Cer:fica:on  Renewals  Every  4  Years  •  Con:nuing  Educa:on  Points  for  Renewal  without  

Reexamina:on  –  CPF:  40  CE  Points  for  Renewal  –  ACPF:  50  CE  Points  for  Renewal  

•  Candidate  can  also  choose  to  re-­‐take  exams  to  renew  cer:fica:on  

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37 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Re-­‐Cer3fica3on  ACTIVITY*   POINTS EARNED  Attend an IBF Conference/ Seminar/ Workshop/ Boot Camp   10 pts  Attend IBF's In-House Training   5 pts  IBF Membership per year   5 pts  IBF Online education per course   3 pts  Attend another forecasting & planning related conference, 1.5 days+ (Supply Chain, Analytics, Planning, etc.)  

5 pts  

Serve on an IBF Board or Committee   5 pts. per year of service  Publish original research on forecasting & planning   10 pts per publication  Publish an article or blog on forecasting & planning   5 pts. per article published  Speak at a forecasting & planning conference   5 pts per presentation  Speak for a forecasting & planning webinar   5 pts per presentation  Be an IBF Ambassador or Volunteer   5 pts per engagement  Successful completion of an academic course in forecasting & planning  

3 pts per credit hour  

IBF Chapter Meeting   3 pts  IBF Webinar   2 pts  

*One  can  propose  other  ac:vi:es  that  are  “external”  to  the  organiza:on  that  proves  staying  abreast  with    forecas:ng  &  planning  

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38 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  Awards  -­‐  2013  Winners  

Charles  W.  Chase,  Jr.  (pictured  right)  Chief  Industry  Consultant  Demand  Solu3ons  SAS  Ins3tute  

Alan  Milliken  (pictured  le`)  Senior  Manager  -­‐  Supply  Chain  Educa3on  BASF  Corpora3on  

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39 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  Dubai    (pictured  right)  

IBF  Sconsdale    (pictured  Le`)  

IBF  Event  Photo’s  

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40 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

Visit  the  IBF’s  Website:    www.ibf.org    

Phone:  +1.516.504.7576  Email:  [email protected]  

Thank  You  -­‐  Get  Social  with  IBF  

   LinkedIn:  hnp://bit.ly/4p52bV        Twiner:    hnp://twiner.com/DemandPlanning        Facebook:    hnp://facebook.com/DemandPlanning        IBF  Blog:  hnp://demand-­‐planning.com        Google+:    hnps://plus.google.com/102918104859511378565/        

Anish  Jain  Email:  [email protected]  Linkedin:    www.linkedin.com/in/anishkjain/  

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41 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

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IBF  BOARD  OF  ADVISORS  

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42 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  Board  of  Advisors   John Gallucci Senior Director of Planning Pinnacle Foods Group Curtis Brewer, CPF Head of Consumer Forecasting Bayer Cropscience Mark Covas Senior Director of Demand Planning Georgia-Pacific Alan Milliken, CPF Global Business Process Education Manager BASF Corporation

Dr. Larry Lapide Research Affiliate MIT Steve Tribou VP of Account Planning Carter’s/Oshkosh Richard Herrin, CPF Director of Supply Chain Georgia Gulf Corporation/ Axiall   Jay Nearnberg Senior Director Global Demand Planning Novartis

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43 Fostering  Demand  Planning,  Forecas3ng,  S&OP  for  30+  Years!    

Copyright  ©  2014  by  Ins3tute  of  Business  Forecas3ng.  All  rights  reserved  

IBF  Board  of  Advisors  (Con3nued)  

Dr. Barry Keating Professor University of Notre Dame

Max Colao Executive Director – New Products Marketing AMGEN Dr. Alex Safavi Director of Forecasting Rockwell Collins

Grant Hoffman, CPF Vice President of Supply Chain Motorola Mobility/ Google

Randy Wilp Leader of Global Commercial Forecasting Merck & Co., Inc.

Dr. Chaman L. Jain Chief Editor, Journal of Business

Forecasting (JBF) Professor, St. John’s University

(New York)