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ITA TRAINING PROVIDER EXAMS MANUAL
Version 1.0 - June 2016
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TABLE OF CONTENTS
1. Introduction..................................................................................................................................... 4
2. ITA Examinations ............................................................................................................................. 5
2.1. Exam format and invigilation ................................................................................................ 5
2.2. Time limits for Exams ............................................................................................................. 5
2.3. Marks ...................................................................................................................................... 5
2.4. ITA Standard Level Examinations .......................................................................................... 5
2.5. BC Certificate of Qualification and Inter-Provincial (IP) Red Seal Examinations ................. 5
2.6. Certification ............................................................................................................................ 5
2.7. Exam Eligibility ....................................................................................................................... 6
2.8. Requirements Regarding Training Sequence ........................................................................ 7
2.9. Requirements for the Automotive Service Technician Program ........................................... 7
2.10. Examinations for Foundation Programs ............................................................................... 8
2.11. Creating ITA IDs Online .......................................................................................................... 9
2.12. Scheduling ............................................................................................................................ 10
2.12.1. Exam Scheduling Process ..................................................................................... 10
2.12.2. Scheduling Examinations for Trades with Progressive Credentials .................... 12
2.13. Marking ................................................................................................................................ 12
3. “Exam Day” .................................................................................................................................... 13
3.1. Approved Government-issued Photo Identification on Exam Day ..................................... 13
3.2. Examination Facilities .......................................................................................................... 13
3.3. Online Exams ........................................................................................................................ 14
3.4. Multiple Exams Requested on the Same Date .................................................................... 14
3.5. Exclusion of Instructors and Third Parties ........................................................................... 14
3.6. Security Personnel ................................................................................................................ 14
3.7. ITA Quality Assurance .......................................................................................................... 14
4. Exam Rewrites & Upgrading ......................................................................................................... 15
4.1. How to schedule to re-write your exam .............................................................................. 15
4.2. Exam Process for Apprentices – Exams and Re-writes (CofQ / IP): .................................... 15
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4.3. Exam Process for Challengers – Exam and Re-writes (CofQ / IP): ...................................... 16
5. Accommodations .......................................................................................................................... 17
5.1. Guiding Principles ................................................................................................................. 17
5.2. Accommodation Request Procedure ................................................................................... 17
5.3. English as a Second Language Accommodation Option ..................................................... 18
5.3.1. Using a Translator/Interpreter .............................................................................. 18
5.3.2. Using a translation dictionary ................................................................................ 18
5.4. Disability Options ................................................................................................................. 19
5.4.1. Using a Reader: ...................................................................................................... 19
5.4.2. Additional Exam Time: ........................................................................................... 19
5.5. Links to Accommodation Resources .................................................................................... 20
5.5.1 Apprenticeship Advisors ......................................................................................... 20
5.5.2 Resources and Upgrading ....................................................................................... 20
6. Recording Results .......................................................................................................................... 21
6.1. Technical Training Results ................................................................................................... 21
6.2. Practical Assessment Results ............................................................................................... 21
6.3. Entering Results into ITA DirectAccess ................................................................................ 21
6.4. Direct Access Warning Messages ........................................................................................ 22
6.5. Using the ITA Technical Training Results Form ................................................................... 22
6.6. Recording ACE-IT Technical Training Results ...................................................................... 23
7. Timelines ....................................................................................................................................... 26
7.1. Training Provider Exam Request Timelines ......................................................................... 26
7.2. Typical ITA Processing Times (business days) ..................................................................... 27
8. Links to Online Resources ............................................................................................................. 28
8.1. ITA Forms for Apprentices .................................................................................................... 28
8.2. Information for Apprentices ................................................................................................ 28
8.3. ITA Forms for Training Providers ......................................................................................... 29
8.4. Information for Training Providers ...................................................................................... 29
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1. Introduction
The support that you as Training Providers offer to apprentices is invaluable. The ITA Assessment
Department is committed to helping improve the apprenticeship process for you and your
students.
This manual provides important information concerning apprenticeship training requirements
and examinations. It constitutes a significant complement to the information available on the ITA
website. Some of the key areas related to examinations can be found at:
• http://www.itabc.ca/manage-your-apprenticeship/exams
• http://www.itabc.ca/apply-apprenticeship/forms
• http://www.itabc.ca/about-ita/policies for examinations related policies
We hope that you find this manual helpful. The present version takes account of the
implementation of ITA standardized exams and of changes to some apprenticeship programs.
Recognizing that Industry Training programs are undergoing continuous evolution, however, we
urge you to treat it as a living document that will require periodic updating.
We are committed to ensuring you have access to the most current information and will ensure
that we are updating this document as realities on the ground change. It is our plan to make sure
to create a new version at least once a year but if there are substantive changes in between, we
will make those and recirculate.
This manual is best used on a device with access to the internet as it contains links to
additional information on the ITA website that are the most current and up to date.
If you have any questions, concerns, or suggestions about the content provided, please share
them with us by contacting the ITA at:
778-327-5907
Closer to examination dates, if you experience any difficulties with the examination process,
please contact the ITA Exam Department at:
778-327-5907
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2. ITA Examinations
2.1. Exam format and invigilation
ITA offers paper based and online exams. All ITA certification exams (Certificate of Qualifications
(CofQs) and Inter Provincial Red Seal (IP) exams) are paper-based multiple-choice questions and
must be invigilated by ITA or its designate.
2.2. Time limits for Exams
• Level Exams – 3 hours
• Certificate of Qualification exams – 3 hours
• IP Red Seal exams – 4 hours
Candidates can apply for an exam accommodation (see section 5), which can
extend the time limit by 1 hour.
2.3. Marks
• 70% or higher is considered a pass.
• 69% or lower is considered a fail.
2.4. ITA Standard Level Examinations
Apprentices taking training in a program where Standard Level exams (SLE) have already been
implemented are required to write an ITA SLE after completion of technical training. For the most
current list of SLEs, please visit the ITA website http://www.itabc.ca/exams/standard-level-exams
- this list is updated continuously.
2.5. BC CofQ and IP Examinations
An apprentice may write a BC CofQ or IP examination
• After successful completion of all the required technical training
OR
• As otherwise specified in the relevant Industry Training Program Profile
Program profiles can be found here http://www.itabc.ca/discover-apprenticeship-
programs/search-programs
2.6. Certification
Apprentices are not automatically certified after successfully completing all levels of technical
training and the CofQ or IP exam. Typically, they still need to complete work based training hours
or, for some trades, pass a practical assessment. When they have done so, ITA Customer Service
will send a Recommendation for Certification (RFC) to their current sponsor. The RFC must be
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signed by their sponsor and a certified journeyperson in that program or related program (as
specified in the Program Profile, if the sponsor signing off is not themselves certified) to attest
that the apprentice is working at the level of a certified journeyperson. The apprentice will
receive a BC Certificate of Qualification (with Red Seal endorsement, if applicable) once all
program completion requirements have been met.
2.7. Exam Eligibility
As a Training Provider, you should verify each apprentice’s eligibility to write an exam prior to
admitting him or her into technical training. You will also need to review the eligibility at least 6
weeks prior to the exam date (or on the 2nd day of class if technical training is less than 6 weeks)
in order to schedule the required ITA examinations.
Each Training Provider has a list of staff approved to access apprenticeship data in
ITA Direct Access (DA) , for trades programs they offer. Please submit requests to
update that information to [email protected].
Actions that can be completed by Training Provider through DA:
1. Check and confirm if candidate has an active DA account
2. Check and confirm that candidate is registered in DA, in a program with the
same trade as the exam (Foundation students may not yet be registered in a
program but they must have an active DA account).
3. Check that prerequisites have been met (e.g. CofQs or technical training verified
through transcript)
This verification involves three steps:
1. Search for the Apprentice Record in DA:
Select the “Search for Individual” hyperlink on the Home screen of DA to find the
students record. Search for individual by entering Individual ID or by using the
students first and last name – verify by using birth date.
2. Verify that the apprentice is eligible to attend technical training:
Select the “Program Registrations” tab to review the programs in which the
apprentice is registered. Ensure the student is both registered and active in the
trade program for which they are taking training (e.g., an apprentice registered as
a Plumber is not permitted to register in training for Steamfitter/Pipefitter). If the
apprentice is not active or is not registered under the correct trade, please have
them contact ITA Customer Service 778-328-8700 or 1-866-660-6011 (Toll free).
3. Confirm that the apprentice is eligible to write the CofQ or IP examination:
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Select the “Transcript” tab, and the student’s official ITA Transcript will be
displayed. Review the Summary of Program Completion Achievements to ensure
successful completion of all previous levels of technical training.
2.8. Requirements Regarding Training Sequence
In general, apprentices are permitted to take levels of technical training in any order. The only
requirement is that apprentices must successfully complete all levels of technical training prior to
writing the CofQ or IP. Apprentices should be discouraged from registering for the completion
level of their training until they have earned a mark of 70% or higher on the previous levels of
training they have undertaken.
An exception applies to apprentices registered into a progressive credentialing program
(e.g., Professional Cook, Partsperson). Students in these programs must achieve
certification at each level before being considered eligible to write the CofQ/IP at the
next level. For example, an individual requesting to write the Professional Cook 2 CofQ
exam must hold PC 1 certification and be currently registered into the PC 2
apprenticeship program.
2.9. Requirements for the Automotive Service Technician Program
Effective February 11, 2013 the following changes were implemented to the Automotive Service
Technician program:
• Apprentices can continue technical training without completing 1500 hours for each
level.
• Apprentices are able to continue technical training without formal ITA certification at
each level.
• Apprentices are able to progress through to AST 4 without having to return the
Recommendation for Certification (RFC) for each level.
• Apprentices can either claim certification at the end of each level (up to four
certificates), or continue straight through to AST4 and claim certification at the end of
the program (this second option means that only one certificate will be issued with the
IP Red Seal endorsement).
• Apprentices are able to exit the program at any stage and claim certification as long as
ALL of the following requirements are met for that level:
o technical training completed
o CofQ exam written and passed
o 1500 hours accumulated
o RFC signed by employer and returned to ITA.
This means that any apprentice who foregoes certification at the AST 1 level, for
example, and moves on to AST2 level training will not receive certification for either
level until she or he has completed all of these requirements for that level, including the
accumulation of all required hours.
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• Notwithstanding any of these previously identified changes, an apprentice must still
pass the Certificate of Qualification (CofQ) exam for each level where it is required
before he or she can write the CofQ in the next level (i.e., they must pass AST1 CofQ
exam before you will be allowed to write the AST2 CofQ exam, etc.).
2.10. Examinations for Foundation Programs
The following ITA Foundation (Pre-Apprenticeship) Programs include a requirement for trainees
to write an examination, as specified below, after successful completion of training:
1. Appliance Service Technician – IP Examination (not a requirement to complete
Foundation program)
2. Automotive Refinishing Prep Technician – CofQ Examination (not a requirement to
complete Foundation program)
3. Automotive Service Technician – AST1 CofQ Examination
4. Bricklayer – Level 1
6. Embalmer & Funeral Director – Level 1 Common Core
7. Landscape Horticulture – Foundation Examination
8. Parts & Warehousing Person 1 – CofQ Examination (not a requirement to
complete Foundation program)
9. Road Builder & Heavy Construction Foundation – Foundation Examination
10. Baker - Level 1
11. Welder -Foundation Examination
12. Meatcutter - Level 1
13. Motorcycle & Power Equipment Technician -Level 1
14. Hairstylist – Level 1
The following Foundation Programs offered by Private Training Providers also include a
requirement for examinations:
1. Carpenter – Level 1
2. Plumber - Level 1
All Private Training Providers offering Foundation Programs must schedule the appropriate ITA
examinations, where necessary.
Where an ITA examination is required at the end of a Foundation Program, the exam must be
scheduled and the following information provided to ITA with 6-8 weeks lead time to ensure
delivery:
• exam date
• exam time
• exam location
• the names and ITA ID numbers for all candidates who will be writing the exam.
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2.11. Creating ITA IDs Online
In order to write an ITA exam the individual being scheduled MUST have an ITA ID number.
Please ensure all students create an ITA ID number online prior to scheduling them for an exam.
Many Foundation students will not have been registered with ITA in the past. If a student does
not already have a unique personal ITA number, she or he should create one by visiting
www.itadirectaccess.ca. Students who have been registered with ITA in the past should be
advised to contact ITA to retrieve their ITA number if they do not have a record of it.
Registration instructions for Foundation students are available online at www.itadirectaccess.ca.
For students who do not have access to the Internet, please have them complete a
Direct Access Registration form found at http://www.itabc.ca/apply-
apprenticeship/forms#Training Providers.
We have developed a series of “how to” guides to lead you and your students. These can be
found on the ITA website at http://www.itabc.ca/registration-checklist/how-guides. The first
guide will show you how to create an ITA account.
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2.12. Scheduling
Where an ITA Standard Level, CofQ, or IP examination is required for a class, the examination
must be requested by the Training Provider on the Exam Request form found here
http://www.itabc.ca/apply-apprenticeship/forms#Training Providers . Apprentices typically write
the required ITA examination on the last day of their technical training class. Details such as the
examination date, time, room and campus location, and a list of candidates with ITA ID numbers
should be completed on the Exam Request Form and e-mailed to [email protected] no later
than 6 to 8 weeks prior to the date of the exam. ITA will make every effort to accommodate the
date and time requested.
The Assessment Department receives a high volume of requests throughout the year.
While we try to schedule exams exactly as requested, we sometimes need to propose
adjustments to the timing in order to ensure that every candidate is provided with an
appropriate opportunity to write their examination. We may consequently ask you as
the Training Provider for some flexibility with respect to your request.
For the peak periods listed below, please ensure that you request your exams early so that we
can begin the process of booking the required number of invigilators.
Although we have seen overall growth in volumes in each month, our high-volume months are:
• December – mid month when all training sessions are ending
• May – mid month when all training session are ending
• June – due to a high volume of ACE-IT classes
It is easier to remove a student from a scheduled exam than to add a student to an
existing exam. If you need to add a student, this must be requested at least two weeks
prior to the date of the exam, before distribution (this is when we send exams for
printing and delivery to exam location) of the exam takes place.
2.12.1. Exam Scheduling Process
The Training Provider completes and submits the ITA Examination Request form no later than six
weeks prior to the requested exam date. The completed form (a “fillable pdf” available for
download at http://www.itabc.ca/apply-apprenticeship/forms#Training Providers) should be
emailed to [email protected]. The form needs to be fully completed. Forms with missing
information cannot be processed and will be returned.
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ITA verifies the eligibility of all candidates prior to scheduling the examination. If
someone is found to be missing a requirement two weeks prior to writing the
examination, that individual is considered ineligible and will be removed from the
exam event.
• We will make NO exceptions to this two-weeks-prior deadline for individuals who are
missing a level of technical training or whose previously completed training has not yet
been recorded on his or her ITA apprenticeship record.
• ITA will send a notification back to the Training Provider confirming the exam details, as
well as a list of the eligible individuals. ITA will also provide a list of ineligible candidates
and the requirement(s) that they are missing.
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• Prior to the examination date, Training Providers must notify ITA of any individuals who
failed or withdrew and as a result, are not eligible to write the examination. Instructors
should also advise ineligible individuals not to attend the ITA examination session.
2.12.2. Scheduling Examinations for Trades with Progressive Credentials
When scheduling examinations for trades with progressive credentials, all apprentices
must meet the program requirements prior to submitting the ITA Exam Request form. For
example, an apprentice who is currently taking PC 2 technical training must be a certified
PC 1 and be an actively registered PC 2 apprentice to be eligible for the PC 2 CofQ exam.
Please direct apprentices who are not eligible to write with the class to contact ITA
Customer Service at 778-328-8700 or 1 886-660-6011. Apprentices can discuss their
situation with an ITA Customer Service Representative (CSR) and book a re-write exam.
2.13. Marking
ITA will upload marks into candidate’s DA profiles based on the following service levels:
Written CofQ and IP exams 10 Business days
Written SLEs 1-3 Business days
Online Exams 1 Business day*
* If more than 50% of a class fails the exam, the marks are submitted to ITA’s Standards
Department for review to ensure they are indeed correct. In most cases these are
uploaded into DA within 1 additional business day.
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3. “Exam Day”
3.1. Approved Government-issued Photo Identification on Exam Day
Apprentices must arrive at the exam session with approved, valid government-issued photo
identification. Individuals who fail to present appropriate identification to the invigilator will not
be permitted to sit the exam session and will need to contact ITA Customer Service to reschedule
the session.
Candidates must bring one of the following types of PHOTO Identification with them to the
exam. Photo identification MUST BE VALID AND CURRENT on the day of the exam.
• Provincial Driver’s License (issued by a Canadian Province or Territory)
• Provincial Identification Card (for example, BC Identification Card, Alberta Identification Card)
• Passport (Canada or foreign)
• BC Services Card
• Combination Driver's License and BC Services Card
• Canadian Permanent Residency Card
• Canadian Certificate of Indian Status
All the above documents must be originals, legible and not torn or altered in any way. Copies or
certified copies will not be accepted. Samples of acceptable photo identification can be found
here Samples of acceptable photo identification
Expired identification and identification with no expiry date will not be accepted. If the
examinee cannot show an unexpired government issued identification, they will not be
allowed to write their exam. They will need to reschedule with ITA and pay any
necessary rescheduling fees.
3.2. Examination Facilities
• An appropriate examination room with locking door must be provided.
• Washroom facilities must be in close proximity and ideally within eyesight of door
where the exam is taking place.
• Room size must be adequate to accommodate individual tables for each
candidate.
• Candidates are to be spaced to prevent compromise of the examination through
copying or communication between candidates.
• A minimum of one person space between writers is required, and each student
should have at least 3 ft. (92 cm) of personal space.
• Tables should be arranged to ensure that candidates are not sitting face to face.
• All trade-related information should be removed from the walls.
• Room must be located in a quiet space so candidates are not distracted.
ITA invigilators may request an alternate room or, if necessary, decline the session if the
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facilities and/or arrangements do not meet ITA requirements.
3.3. Online Exams
For a list of trades that offer online exams, please visit this link:
http://www.itabc.ca/exams/standard-level-exams.
For computer requirements and sample online exams, please visit this link:
https://www.awinfosys.com/ITA/Secure/Index_setup.htm .
3.4. Multiple Exams Requested on the Same Date
When multiple classes are writing ITA exams on the same day and time, ITA prefers to group two
or three exams sessions together. In this instance, those providing the facilities (Training
Providers, in most cases) are asked to supply a larger room that can accommodate 40 to 48
individuals. This is ideal when the candidates are in different trades (e.g., Plumbing and Carpentry
classes that end on the same day).
3.5. Exclusion of Instructors and Third Parties
Only candidates and invigilators are permitted in the room during examinations. Invigilators will
not initiate the start of the exam writing process until the room is secure. Instructors and staff are
neither allowed in the exam room nor permitted to view any examinations administered by ITA.
For Standard Level examinations, there is a limited exception to the rule for online
exams only. Instructors can invigilate these exams provided the exam is not for a trade
they instruct. For example, a Millwright instructor can invigilate a Standard Level exam
for Carpentry, but cannot invigilate a Standard Level exam for Millwright.
Candidates must not discuss the contents of an examination with their instructor following an
examination.
3.6. Security Personnel
Where appropriate (e.g., outside of regular work hours - nights, weekends,), the institution
hosting the exam must provide security personnel to escort the invigilator and examination
materials to and from the examination location.
3.7. ITA Quality Assurance
ITA is always looking to continually improve the security of all ITA exams and exam sessions.
The quality assurance process includes, but is not limited to, evaluating the performance of
invigilators.
ITA performs random visits throughout the year on exam sessions (Class, monthly and one-off
sessions) as well as to Service BC locations.
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4. Exam Rewrites & Upgrading
Re-writes, if permitted, are subject to a fee and a 30-day waiting period from the previous
attempt.
4.1. How to schedule to re-write an exam
1 Review and meet the requirements in the table provided below.
2 Pay any exam scheduling fees.
3 Identify the location you would like to write your exam.
4 Schedule your exam by,
a. Completing the Examination Application form and emailing to
Customer Service, or
b. Contact Customer Service and book your exam.
5 If you are applying for an Accommodation, the form(s) must be emailed
with the Exam Application. (for more details see Accommodations in
“About the exam”)
a. Accommodation form
b. Reader declaration form, or
c. Translator/Interpreter declaration form
After Examination Application is processed, candidate will receive a confirmation email with the
testing date and location.
4.2. Exam Process for Apprentices – Exams and Re-writes (CofQ / IP):
EXAM
ATTEMPTS PROCESS FEE REQUIREMENTS
1st Write exam No fee Candidate must complete technical
training
2nd Re-write exam No fee
3rd Re-write exam with
Advisor contact $ 100.00
Candidate is required to reach out to
Advisor for guidance before re-writing
exam
4th Re-write exam $ 100.00
5th Re-write exam with
upgrading required $ 100.00 Click here for upgrading information
Before 6th Re-write exam $ 100.00
Individual’s file will be reviewed by
Completions department for
recommendations of support
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4.3. Exam Process for Challengers – Exam and Re-writes (CofQ / IP):
EXAM
ATTEMPTS PROCESS FEE REQUIREMENTS
1st Write exam $ 120.00 Challenge Application accepted
2nd Re-write exam No fee
3rd Re-write exam with
Advisor Contact $ 100.00
Candidate is required to reach out to
Advisor for guidance before re-writing
exam
4th Re-write exam $ 100.00
5th Re-write exam with
upgrading required $ 100.00 Click here for upgrading information
Before 6th Re-write exam $ 100.00
Individual’s file will be reviewed by
Completions for recommendations of
support
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5. Accommodations
ITA makes accommodation for candidates who may not be fairly tested under standard
procedures. Candidates eligible for accommodation include those:
• With documented physical, emotional, or learning disabilities
• Who lack English-language proficiency and who request translation services (For written
IP examinations, candidates can request French language editions.)
The procedure for requesting accommodation can be found on the ITA website at
http://www.itabc.ca/exams/accommodations-esl-disability-options.
5.1. Guiding Principles
Candidates must have met all ITA requirements for examination and submitted a completed ITA
Request for Exam Accommodation form and, where required, supporting documentation and
recommendations from a qualified professional.
Examination procedures should enable every examinee equal opportunity to demonstrate the
knowledge, skills, or competencies being assessed. Special examination conditions must not give
a candidate an unfair advantage over other candidates.
Accommodations change the delivery of an examination but must not reduce the validity and
reliability of the examination, compromise the integrity of the examination/credential issued, or
lower achievement criteria in the program standard.
5.2. Accommodation Request Procedure
• Review requirements found here http://www.itabc.ca/exams/accommodations-esl-
disability-options and complete the “Request for Examination Accommodation Form”.
• Requests must be received at least 30 days prior to the scheduled or requested
examination date to allow for appropriate arrangements to be made if the request is
granted.
• Approved requests for examination accommodation will be scheduled only at ITA
Customer Service or Service BC offices.
• If an apprentice requesting an exam accommodation is part of a class taking technical
training, ITA will attempt to schedule the exam for that individual on the same date and
at the same time as their class, even though they will be writing at a different location.
Training Providers are asked to identify such individuals when submitting the exam
request for the class.
• Applicants will be informed in writing of the determination (by e-mail).
• Requests for reconsideration of denied accommodation will be determined by the
Manager of Assessment.
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5.3. English as a Second Language Accommodation Option
If English is the candidate’s second language, they may apply to use a Translator/Interpreter, a
translation dictionary, or they may request a French exam version (IP exam only).
5.3.1. Using a Translator/Interpreter
If English is the candidate’s second language, they may apply to ITA to use a
Translator/Interpreter during their exam. ITA must receive their application at least 30
days before the requested exam date. The candidate will be given an additional hour to
write their exam.
How to Apply: Complete the following forms and return to Customer Service,
1. Examination Application
2. Request for Examination Accommodation form
3. Translator/Interpreter Declaration form
• Translators/Interpreters must be at least 18 years of age and provide approved
photo identification that bears an expiry date. Please refer to Section 3 for ID
requirements.
• Before the examination, the ITA Invigilator will ensure that the identification
provided matches the Translator/Interpreter Declaration submitted to ITA.
• The translator/interpreter must NOT:
• Be a certified journeyperson or employed in the trade or a related trade
• Have practical knowledge of the trade
• Assist with the same exam more than once in any 90-day period or on
any more than two occasions
• The translator/interpreter must only provide direct translation from English into the
candidate’s preferred language of the printed questions and answer options from
the examination booklet. She or he will provide no additional information or
interpretation of any kind to the candidate. This includes helping the candidate
answer questions, perform calculations, and make measurements.
• Exam/reading/translation may be recorded for quality assurance purposes
• An individual examination session will be extended by an additional hour in
recognition of the extra time required for translation.
5.3.2. Using a translation dictionary
If English is candidate’s second language, they may apply to ITA to use a translation
dictionary during their exam (ITA does not provide a translation dictionary). ITA must
receive their application at least 30 days before the exam. The translation dictionary
may be used to translate words or phrases from English into candidate’s preferred
language. Dictionaries providing definitions, examples or similar information, are not
permitted.
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The ITA invigilator will examine the dictionary before and after the exam. Any
unexplained markings will be reported to ITA and could result in cancellation of
candidate’s exam if they are deemed by ITA to be a possible compromise of the
exam.
Candidate will NOT be given extra exam time to use a translation dictionary.
How to Apply: Complete the following forms and return to Customer Service,
1. Examination Application
2. Request for Examination Accommodation form
3. French Version of Exam
Candidate may apply to have a bilingual (French and English) version
of your written IP Red Seal exam. Contact ITA customer service if you
would like to schedule a bilingual exam.
5.4. Disability Options
5.4.1. Using a Reader:
Exam accommodations are available if candidate has a disability that requires their
exam to be read to them. Candidate must apply to ITA for permission to use a Reader
during their exam. Candidate will be given an additional hour to write the exam. ITA
must receive the application at least 30 days before requested exam date. Candidate
may request that ITA provide a Reader, or request permission to use their own Reader.
How to Apply: Complete the following forms and return to Customer Service,
1. Examination Application
2. Request for Examination Accommodation form
3. Reader declaration form
5.4.2. Additional Exam Time:
Exam accommodations are available if candidate has a disability that requires them to
have extra time to complete their exam. Apply to ITA for additional time for the exam
session. ITA must receive the application at least 30 days before the requested exam
date.
How to Apply: Complete the following forms and return to Customer Service,
1. Examination Application
2. Request for Examination Accommodation form
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5.5. Links to Accommodation Resources
5.5.1. Apprenticeship Advisors
Apprenticeship Advisors are here to help. Get in touch with an Advisor in your area to talk by
phone, email, or to schedule a face-to-face meeting.
5.5.2. Resources and Upgrading
You can find a list of resources and upgrading programs at http://www.itabc.ca/refresher-
courses-and-resources
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6. Recording Results
6.1. Technical Training Results
Training providers must submit their technical training results to ITA within 15 days of the last day
of class. For programs where an SLE is required, Training Providers will have to wait to receive the
SLE results, blend them with students' in-school mark, and submit the final blended mark to ITA.
To do this, they can use the ITA Technical Training Result form or enter the results directly into
ITA DirectAccess, using the correct Class Session ID (see below for more detail on the procedures
to follow) as found in Direct Access for scheduled classes.
For information on how to blend the marks, please refer to Official Program Standards
Notification (OPSN) 2014 012: Calculating and Reporting Marks for Apprenticeship Programs with
Standard Level Exams available at http://www.itabc.ca/training-providers/official-program-
standards-notifications.
Some programs don’t follow the standard 80:20 blend, some exams are “must pass”, etc.
Information for specific programs can be found at the end of each trade’s Program
Outline, found at http://www.itabc.ca/discover-apprenticeship-programs/search-
programs
6.2. Practical Assessment Results
Practical assessment results are not part of this blended mark and must be reported
separately to ITA.
This is done by completing the ITA Practical Assessment Results Report Form and sending it via
e-mail to [email protected]. The form (a “fillable pdf”) is available for download at
http://www.itabc.ca/apply-apprenticeship/forms#TrainingProviders.
Practical Assessment results CANNOT be entered into Direct Access directly by the
Training Providers.
6.3. Entering Results into ITA DirectAccess
1. Select “Record Course Results” on the Home Screen.
2. Select the Find button beside the “Scheduled Courses” field, and search for the
applicable course by either:
• Entering the Session ID (this ID applies to public training providers only and can
be found on www.tradestrainingbc.ca)
OR
• Entering at least three of the required fields (e.g., Organization, Course Name,
and End date of the course); this will populate the list of classes your organization
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offers; select the class for which you would like to enter results, and this will
populate the field; finally, select the Next button on the bottom of the screen
3. The “Record Course Results” screen will display. Select the Add Course Result
button to record a result for each apprentice. When you enter the individual ID,
the student’s first and last name will automatically appear. If the system can’t
search by individual ID, search by students’ first and last names using the Find
button.
4. Enter a positive, whole number less than 100 in the Final Mark field. Although the
field will accept a negative number or a number greater than 100, an error
message will display upon submission. Please do not enter results for students
who withdrew from the course. If an individual did not complete the course, do
not enter”0” as a result; rather, enter nothing at all for this individual.
5. Once the final results for each Individual have been entered, click the Next button
and the “Record Course Results” screen will confirm all the information entered.
6. Review the information on the “Record Course Results” screen. If any information
needs to be changed, click the Back button to navigate to a previous screen to
change the information.
7. When you have confirmed the information is correct, click the Submit button once
ONLY.
8. If you have already submitted the mark and realized later that you made a
mistake, please email [email protected]; as you will NOT be able to make
corrections yourself.
6.4. Direct Access Warning Messages
o A course must be completed and graded before you record course results.
ITA Direct Access will not allow entry of course results with future dates. An error
message will appear.
o If you press the Submit button more than once you will see a message stating
that duplicate results have been entered. If you see this message, you are free to
navigate from the screen – your results have been entered. The “Record Course
Results” Confirmation screen will display confirmation that results have been
submitted.
6.5. Using the ITA Technical Training Results Form
The ITA Technical Training Results form (a “fillable pdf”) is available for download at
http://www.itabc.ca/apply-apprenticeship/forms#TrainingProviders. Training providers who use
this should e-mail their completed forms to [email protected] . Before e-mailing, ensure all
fields on the form are complete:
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6.6. Recording ACE-IT Technical Training Results
These are instructions for School Districts that are approved designated training providers and
deliver the program fully within their school district. Training Providers in partnership with School
Districts can report results as they would with their regular students.
Once an ACE-IT class completes its training, the School District must submit the technical training
results to ITA within 15 days from the last day of class. Results are to be submitted using:
• The “ACE-IT Technical Training Result Report form” a downloadable fillable PDF
available at http://www.itabc.ca/apply-apprenticeship/forms#TrainingProviders
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OR
• The “ACE-IT Foundation Result Report form” (if they completed Foundation Training)
a downloadable, fillable PDF available at http://www.itabc.ca/apply-
apprenticeship/forms#Apprenticeship
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Completed forms should be emailed to the Youth Administrator at [email protected] , as
indicated on the forms.
The Youth Department will not accept District-issued transcripts to process technical training
results, and no ACE-IT results from Designated School Districts should be uploaded to the
Foundation Upload.
If you have any questions about your ACE-IT results, please contact the Youth Administrator at:
778-785-2437
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7. Timelines
7.1. Training Provider Exam Request Timelines
Training provider submits exam request forms
to ITA
No less than 6 weeks prior to exam date
Training provider request adding a candidate to
an already scheduled exam event
At least 2 weeks prior to the date of the exam
Training provider request removal of a
candidate from an already scheduled exam
event*
At least 2 weeks prior to the exam date
ITA removes ineligible candidates from a
scheduled exam event*
2 weeks prior to the date of the exam
* Training provider must notify ITA before commencement of the exam if any scheduled and
confirmed candidates will not be available to write the exam. After this time, any eligible and
confirmed candidate who does not attend the exam event will be treated as a "no-show" and will
be deemed to have "attempted" to write the exam.
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7.2. Typical ITA Processing Times (business days)
Work Based Training Reports 5 days
Registration forms 5 days
Transcripts 5 days
Rewrite Applications 10 days
Customer Service Emails 2 days
Recommendation for Certification 5 days
Certificate Replacement 10 days
ITA Class Examination Request 22 days
Written Exam marks uploaded into DA (CofQ/IP) 10 days** ~
Written Exams marks uploaded into DA (SLEs) 1-3 days** ~
Online exams 1 day #
Entry of Marks from Training Providers 5 days
Welder Logbooks 10 days
Out of Province Requests (once exam received from BC ICEMS Rep) 5 days
**During peak periods, processing times may be higher than normal
~ from date of receipt by ITA
# If more than 50% of a class fails the exam, further review of marks required and most resolved
in additional business day
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8. Links to Online Resources
As Training Provider, you may need to help or advise apprentices regarding the ITA exams
process. These resources addressed to apprentices are available to help.
http://www.itabc.ca/training-provider-resources will have a link to all information required by
the training provider. Below are some specific links:
8.1. ITA Forms for Apprentices
Direct Access Registration form (manual form for
students who do not have access to the Internet, to be
filled out by apprentice and Training Provider
http://www.itabc.ca/apply-
apprenticeship/forms
Portal for access to the most commonly required ITA
forms for apprentices
http://www.itabc.ca/apply-
apprenticeship/forms
ITA Level Exam Application Form (for apprentices
wanting to rewrite or challenge a SLE)
available at
http://www.itabc.ca/apply-
apprenticeship/challenging-exams
ITA Rewrite or Challenge Application Form for an
IP/CofQ Exam (for apprentices wanting to rewrite or
challenge an IP/CofQ Exam)
available at
http://www.itabc.ca/exams/rewrite
s
ITA Reader Declaration form available at
http://www.itabc.ca/exams/accom
modations-esl-disability-options
ITA Request for Exam Accommodation form (for
apprentices)
available at
http://www.itabc.ca/exams/accom
modations-esl-disability-options
ITA Translator/Interpreter Declaration form (for those
assisting apprentices)
available at
http://www.itabc.ca/exams/accom
modations-esl-disability-options
8.2. Information for Apprentices
Basic information for apprentices about ITA examinations http://www.itabc.ca/manage-
your-apprenticeship/exams
Direct Access
(portal for apprentices to create and access their personal
ITA accounts)
www.itadirectaccess.ca
Disability Accommodations: the procedure for apprentices
to request accommodations on exams (dictionaries,
additional time, large-print versions, translators, readers,
extra breaks)
http://www.itabc.ca/exams/acco
mmodations-esl-disability-options
ID: Information for apprentices re acceptable ID for exam
day
http://www.itabc.ca/exams/writin
g-your-exams
List of trades that require ITA Standard Level Examinations http://www.itabc.ca/exams/stand
ard-level-exams
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ITA also has several resources available to help you with exam administrative tasks specific to
your role as Training Provider.
8.3. ITA Forms for Training Providers
Portal for access to the most commonly required ITA forms
for Training Providers
http://www.itabc.ca/apply-
apprenticeship/forms
Designated Trainer Application form (downloadable,
fillable PDF), used by a private training institution to apply
for ITA Recognized Training Provider status.
http://www.itabc.ca/apply-
apprenticeship/forms
DirectAccess Registration form (downloadable, fillable
PDF), used by a Training Provider to create an individual ITA
account when a student is in a Foundation or Modular
Welder program
http://www.itabc.ca/apply-
apprenticeship/forms
Examination Request form (downloadable, fillable PDF),
used by a Training Provider to request ITA exams for their
students.
http://www.itabc.ca/apply-
apprenticeship/forms
Practical Assessment Result Report (downloadable, fillable
PDF), used by a Training Provider to report practical
assessment results to ITA.
http://www.itabc.ca/apply-
apprenticeship/forms
Technical Training Result Report (downloadable, fillable
PDF), used by a Training Provider to report a set of class
marks to ITA upon completion of the course.
http://www.itabc.ca/apply-
apprenticeship/forms
ACE-IT Foundation Result Report (downloadable, fillable
PDF) for Training Providers to submit results
http://www.itabc.ca/apply-
apprenticeship/forms
ACE-IT Technical Training Result Report (downloadable
fillable PDF) for Training Providers to submit results
http://www.itabc.ca/apply-
apprenticeship/forms
8.4. Information for Training Providers
ITA examination policy statements http://www.itabc.ca/about-ita/policies
List of trades that require ITA Standard Level
Examinations
http://www.itabc.ca/exams/standard-level-
exams
Official Program Standards Notifications
(OPSNs), used by ITA to convey information
regarding changes in the standards
for training programs and information
regarding training delivery to ITA training
providers.
http://www.itabc.ca/training-providers/official-
program-standards-notifications
OPSN 2014 012: Calculating and Reporting
Marks for Apprenticeship Programs with
Standard Level Exams (94KB PDF)
http://www.itabc.ca/training-providers/official-
program-standards-notifications