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1 IT Value Supplier Introduction Tata Consultancy Services August 17 th , 2017 TCS-Siemens Confidential

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1

IT Value Supplier Introduction

Tata Consultancy Services August 17th, 2017

TCS-Siemens Confidential

2

With You Today

Name Role

Liang Chen Head of Manufacturing

Business of TCS China

Zikang Wang Manufacturing Domain

Consulting partner

Name Role

Dr. Horst Tripp Global Account Director

Xin Guo Digital Champion of TCS China

TCS-Siemens Confidential

3

This document contains information that is proprietary and confidential to Tata Consultancy Services Limited, which shall not be disclosed outside Siemens, transmitted, or duplicated, used in whole or in part for any purpose other than its intended purpose. Any use or disclosure in whole or in part of this information without express written permission of TATA Consultancy Services is prohibited.

Any other company and product names mentioned are used for identification purposes only, and may be trademarks of their respective owners.

© Copyright 2017, Tata Consultancy Services Limited (TCS)

TATA Code of Conduct

We, in our dealings, are self-regulated by a code of conduct as enshrined in the ‘TATA Code of Conduct’. We request your support in helping us adhere to the code in letter and spirit. We request that any violation or potential violation of the code by any person be promptly brought to the notice of the Local Ethics Counsellor or the Principal Ethics Counsellor or the CEO of TCS. All communication received in this regard will be treated and kept as confidential.

Statement of Confidentiality

TCS-Siemens Confidential

4

INTEGRATE TRANSFORM DE-RISK SUSTAIN OPTIMIZE

TCS Introduction

TCS in China Introduction Application Development and

Maintenance Services Engineering Services

Digital Re-imagination and

Innovation Capability and Local Offering

Agenda

TCS-Siemens Confidential

5

TCS Introduction TCS-Siemens Confidential

6

TATA Group – The “Siemens” of India

149 years of pioneering spirit and social commitment

$103 bn revenues (67% international) from 7 industrial sectors

660,000+ employees with operations across 100 countries

66% equity of Tata Sons held by charitable organizations; Active

volunteering programs with 50,000 volunteers

Driven by Values Global Leadership Partnership with Society

Nurturing Innovation; Nurturing Entrepreneurship

Business Excellence & Customer Centricity

Sustainability Commitment; Nurturing Talent

TCS-Siemens Confidential

7

TCS – global IT Leader with 4 decades of growth …

49 years of trusted relationships & leadership

€ 17.57 bn global revenues (€4.4 bn in Europe)

#1 in Customer Satisfaction; 97.4% revenues from repeat business

1.500+ clients in 55 countries

387,223 employees; 130 nationalities; 34% women employees

10.5% industry low attrition for IT Services

Customer Centricity

Global Network Delivery

Full Services Digitalization & Co-Innovation

Close & Sensitive to you

Seamless Experience for you

Single source value for you

Driving your Data & User Economy

5.8 6.8 8.2

10.2 11.6

13.4 15.5 16.5 17.6

FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17

TCS-Siemens Confidential

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Global Network Delivery Model (GNDM™) – Global standards meeting global talents

13 GDC Locations

27 Regional Delivery & Customer Proximity Centers

97 India Offshore centers

Regional Delivery Centers & Customer Proximity Centers manage region/ country/ client specific needs

Global Delivery Centers (GDCs) provide scale and fuller range of services

Seamlessly Integrated Delivery with Multi-Tiered Infrastructure 30+ languages supported

646+ clients supported from non-India GDCs

380,787 Total headcount

Canada

Colombia

Ecuador

Germany

Singapore

Australia

India

U.S.A.

Mexico

Brazil

Uruguay Chile

Argentina

Hungary

China

Philippines

U.K

Guadalajara, Queretaro

Cincinnati, Midland

Buenos Aires

Santiago

Montevideo

Shanghai, Shenzhen, Tianjin, Hangzhou, Dalian Budapest

Manila

Japan

Spain

Saudi A

Lima

France, Denmark

Status March 31st 2017

TCS-Siemens Confidential

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Your requirements are core business for us

Regional

• MEA, APAC & India (AAE) together form the second biggest market after US

Industry

• Manufacturing, Healthcare & Energy business units contribute about 22.5% of the revenue

Portfolio

• ADM/AMS (37.9%) and Enterprise solutions (17.5%) are core business. Digital business, a key focus area, contributed 16.7% of the revenue

Revenue breakdown of 17.6 billion USD – FY17

54

13.9

11.5

9.7

6.3

2.5 2.1

North America UK

Continental Europe Asia Pacific

India MEA

Latin America

40.3

13.4 11.1

10.6

7.5

5.4

4.4

3.9 3.4

BFSI Retail & Distribution

CMI Manufacturing

Life Sciences & Healthcare Hi-Tech

Energy & Utilities Travel & Hospitality

Others

37.9

17.5

16.1

11.7

9

4.9

2.9

ADM EntSol

Infrastructure Services BPS

Assurance EIS

Asset Leverage Solutions

Status March 31st 2017

AAE 18.5% Siemens Industry 22.5%

TCS-Siemens Confidential

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TCS in China TCS-Siemens Confidential

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• TKM Global Logistics • Tata Projects Rep Office • Tata Southeast Asia • Tata Technologies

Tata Sons China Office TCS Beijing HQ

Tianjin

TCS Tianjin Delivery Center

JLR Beijing Office

Hangzhou

Nanjing

Yingkou

Tata Refractory

Xiamen

Natsteel Xiamen Shenzhen

Hong Kong

Nanjing Tata Auto-Comp Systems Ltd

Zhejiang Tata Tea Technology Ltd

TCS Shenzhen Delivery Center

TCS Hangzhou Delivery Center TCS Shanghai Delivery Center

JLR Shanghai HQ

Tata Steel International

Beijing

Shanghai

Changshu Chery JLR JV

Guangzhou

Tata Communications

Tata Companies in China

Employees: +7,500

Sales: USD 8.35 billion

Procurement: USD 1.3 billion

TCS-Siemens Confidential

12

TCS at-a-glance

Years Presence in China

No of Global Delivery Centers

Customers Supported

No of Centers of Excellence

Local

Work force

15+ 5 70+ 6 98%

TCS China Operations

Former Premier Wen Jiabao visits

TCS Bangalore

2002

Pioneered the entry of Indian IT industry in

China

2002

2004

1ST company to receive

CMMI PCMM Level 5

Certification

Shanghai office

established

Joint Venture with

NDRC established in Beijing

2006

Tianjin Deliver Center

established

2007

2009

Shenzhen Deliver Center

established

2011 Dalian Deliver Center

established

2013

Premier Li Keqiang

visits TCS Mumbai

2005 2015 China

‘Dragon’ Program

2017

Digital Transformation of TCS China

TCS-Siemens Confidential

13

Application Development & Maintenance Services TCS-Siemens Confidential

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Overview of Offerings / Capabilities

• 185000 + associates with experience in delivering Application Services

• Over Four Decades of experience in providing ADM services to clients across the globe • Experience of delivering ADM services to 1100+ customers from varying sizes 1Mn USD to 500+Mn USD and FTEs from 30

to 4000+

• Investments in more than 90 Technology and Domain COEs and 19 Innovation Labs, Mastercraft tools to drive technology enabled innovation & optimization and continuously enhance value to customer

• More than 100+ alliances with leading product vendors and System Integrators

• Pioneered Global Network Delivery Model (GNDM) - unique business model for consistent delivery of high quality, cost effective services anywhere, any time

• ~140 Delivery centers across 18 countries with capability to support more than 30 Languages

1100 +

• # 1 Independent IT Services Provider

• TCS ranked as Leader in Forrester’s Application Outsourcing Wave (2014) and Gartner: MQ for SAP AMS and Oracle AMS Worldwide (2014)

70

140

Consistently rated by Analysts as a leader for Offshore Application Services

1

185000+

1100+

140

90

TCS-Siemens Confidential

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TCS China ADM Services | Quick Facts

1. Customer Focus

2. Borderless Industrialised

delivery

3. Domain-centric Solutions

4. Drive Technology

Simplification

Industry Vertical Aligned Delivery

#2 ADM is the second largest horizontal of TCS China

98.8% Customer Retention

400+ Associates

2 Center of Excellence

20+ Active Customers

50% Revenue Contribution

We support Globally…

TCS-Siemens Confidential

16 Copyright © 2013 Tata Consultancy Services Limited

Strategic Solutions Research Desk

Engineering Services TCS-Siemens Confidential

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TCS China Engineering Services

Advanced Materials NPI Six Sigma

Concepts Prototypes Styling Packaging

Mechanical Design Electrical Design Electronics & Software Sub-System Design

Testing Support DFMEA System testing

Plant Engineering Process Design Plant detailing

Asset Design Tool Design Mfg Process Planning Sourcing

Plant Automation Control Systems MES Adaptive Mfg

Inventory Opt Monitoring MRO / EAM Analytics

Process Planning

Mfg Engineering

Mfg Process Mgmt

Asset Mgmt

R&D Concept Design

Product Design

Design Validation

Product Engineering

Software & Electronics

New Product Design Product Lifecycle Management

Plant Automation Services

Plant Engineering

Enterprise Asset Management

Sourcing & Mfg Electro-Mech. Services

Co

re P

roce

ss

Serv

ices

EI

S O

ffer

ings

Product Development

Plant Solutions

TCS-Siemens Confidential

18 | Copyright © 2016 Tata Consultancy Services Limited

Digital Re-imagination and Innovation

TCS-Siemens Confidential

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Digital Innovations

in Manufacturing 01

TCS-Siemens Confidential

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The LAB brings to life leading concepts & dominant themes of the manufacturing value chain – Connected Products, Connected Plants & Supply Chains and Connected Customers through prototypes built on leading Digital Technology platforms for Big Data & IoT, Engineering Services and Enterprise Platforms of SAP & Oracle.

Souvenir Factory:

Industry 4.0

Smart Warehouse

(Supply Chain

Management)

Digital Dealership

Connected Products

& Equipment:

(Cummins & IR type

story – Engine &

Compressor)

Digital Customer

Experience Journey

Center

Smart Farming

(Field Lab)

01 03 05

02

04

06

Insight Driven

Manufacturing

Enterprise:

Executive Alerts,

Customer 360,

Safety, OEE & Early

Warning 07

It will integrate all the business solutions, demos & prototypes under one roof and present a single face to the customer

MELTAB: MANUFACTURING & ENGINEERING LAB FOR TECHNOLOGY & BUSINESS

Digital

Customer

Journeys

Predictive

Diagnostics

with CMU

Virtual

Plant

Smart

Mfg.

Servitization 100

Digital

PoC

Visualization

Key Themes

TCS-Siemens Confidential

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MANUFACTURING ENTERPRISE CENTRIC THOUGHT LEADERSHIP

Global Trend Studies Manufacturing Trend Studies Digital Journal of Innovation and

Transformation

Manufacturing Journal of

Innovation and

Transformation- Digital

Disruption

Manufacturing Journal

of Innovation and

Transformation-

Customer Experience

….and many more...

How AI is Elevating the

Performance of Global

Companies :TCS Global

Trend Study 2017 : Part 1

The Internet of

Things: TCS Global

Trend Study 2015- A

Manufacturing

Industry Perspective

The Emerging Future

of Automotive Retail

Using Big Data for

Machine Learning

Analytics in

manufacturing

TCS-Siemens Confidential

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Digital Re-imagination

@TCS 02

TCS-Siemens Confidential

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Defining the Digital Ecosystem

ANALYTICS & BIG DATA

CLOUD

AI &

ROBOTICS

MOBILITY

SOCIAL MEDIA

Digital Interactive

Digital Commerce

Embedded Software

AR / VR

Internet Of Things

Digital Customer

Experience

Workplace

Reimagination/ Social

Product Development

Process

Reimagination

Software Enabled

Products &

Services

New Business Models

And Revenue Streams

Block Chain

Digital Thread

Industry 4.0

Evolving towards Digital Reimagination

Foundational Capabilities Emerging Channels & Services Areas of Impact

Drones

Digital Twin

Agile

Digital core

Digital culture

TCS-Siemens Confidential

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Digital Services Footprint from TCS and Manufacturing

Digital Core

Intelligent & Social Enterprise

Experience

Automation, Analytics and insights,

Internet of Things, Cloud, Digital

Interactive

5500+ Digital

Engagements

51 Fortune 100

Digital

Customers

100+ Partnerships

200+ Patents Filed

10 Products

51 Open Source

Contributions

19 Innovation

Network Labs

17.9% % Digital

Revenue in

Q4 FY17

Digital @

Manufacturing 1 in 3 Fortune 500

Manufacturing

Customers

400+ Digital Engagements

in

Manufacturing

40+ Manufacturing

Customers

Dedicated

Innovation

Lab for

Manufacturing

TCS-Siemens Confidential

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TCS Digital Capabilities &

Offerings 03 1. Analytics, Big Data and Information Management 2. Mobility and Pervasive Computing 3. User Experience and Design 4. Cloud

TCS-Siemens Confidential

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20,000+ Experienced Big Data

Associates

1300+ Cloudera certified resources

over 8 delivery centers

Expertise in implementing Big Data Lakes

across geographies

TCS has a Analytics & Insights Practice, with

over 5,000 + Associates

Expertise

1. Analytics Big Data and Information Management: Highlights

TCS-Siemens Confidential

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250+ Global Customers

540+ Projects

840+ Applications (B2B, B2C, B2E)

9 Accelerator Assets

BlackBerry 3% Windows

7%

Android 17%

Apple 55%

HTML 5 18%

BlackBerry Windows Android Apple HTML 5

Santa Clara

Dallas Chicago

New York Milford

Mexico

Hyderabad Pune Kochi

Kolkata Mumbai

Chennai

Delhi Bangalore

London, UK

Paris, France

Dusseldorf, Germany

Japan

Australia

Delivery / Design Centers

User Experience Centers

Associates

Customer Collaboration Center and Usability Lab

5000+

12

3

1

2. Mobility & Pervasive Computing : Highlights

TCS-Siemens Confidential

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9 Design Studios II 250+ Designers II 80+ Customers II Usability Lab in Silicon Valley

Silicon Valley

Chicago

London & Paris

Kochi, Bangalore Hyderabad &

Chennai

Mumbai, Pune, Delhi & Kolkata

Dallas

New York

3. User Experience and Design : Capabilities

TCS-Siemens Confidential

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4. Cloud Services : Highlights

Advisory Build Develop Migrate Manage

Cloud Readiness Assessment

Cloud Infrastructure Build

Application Development for

Cloud

Application Migration - Rehost ,

Re-architecture, Micro Service

Managed Services – Performance ,

Security Monitoring…

Leading Power Generation Company

Built Application migration strategy, architecture blue prints and enabled continuous integration and deployment

Leading Energy and Resource Company Implemented hybrid cloud platform using AWS and Azure thus enabling cost savings and increasing agility for the organization

Leading Australian Bank Hosting of Corporate action (A module of the TCS Bancs product) on AWS with On-premise integration

Australian Telecom Major Implementing Data warehouse on Cloud and Legacy data archival on AWS

Engagement Snapshot

TCS-Siemens Confidential

Thank You

IT Services Business Solutions Consulting TCS-Siemens Confidential