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IT Value Supplier Introduction
Tata Consultancy Services August 17th, 2017
TCS-Siemens Confidential
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With You Today
Name Role
Liang Chen Head of Manufacturing
Business of TCS China
Zikang Wang Manufacturing Domain
Consulting partner
Name Role
Dr. Horst Tripp Global Account Director
Xin Guo Digital Champion of TCS China
TCS-Siemens Confidential
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This document contains information that is proprietary and confidential to Tata Consultancy Services Limited, which shall not be disclosed outside Siemens, transmitted, or duplicated, used in whole or in part for any purpose other than its intended purpose. Any use or disclosure in whole or in part of this information without express written permission of TATA Consultancy Services is prohibited.
Any other company and product names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
© Copyright 2017, Tata Consultancy Services Limited (TCS)
TATA Code of Conduct
We, in our dealings, are self-regulated by a code of conduct as enshrined in the ‘TATA Code of Conduct’. We request your support in helping us adhere to the code in letter and spirit. We request that any violation or potential violation of the code by any person be promptly brought to the notice of the Local Ethics Counsellor or the Principal Ethics Counsellor or the CEO of TCS. All communication received in this regard will be treated and kept as confidential.
Statement of Confidentiality
TCS-Siemens Confidential
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INTEGRATE TRANSFORM DE-RISK SUSTAIN OPTIMIZE
TCS Introduction
TCS in China Introduction Application Development and
Maintenance Services Engineering Services
Digital Re-imagination and
Innovation Capability and Local Offering
Agenda
TCS-Siemens Confidential
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TATA Group – The “Siemens” of India
149 years of pioneering spirit and social commitment
$103 bn revenues (67% international) from 7 industrial sectors
660,000+ employees with operations across 100 countries
66% equity of Tata Sons held by charitable organizations; Active
volunteering programs with 50,000 volunteers
Driven by Values Global Leadership Partnership with Society
Nurturing Innovation; Nurturing Entrepreneurship
Business Excellence & Customer Centricity
Sustainability Commitment; Nurturing Talent
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TCS – global IT Leader with 4 decades of growth …
49 years of trusted relationships & leadership
€ 17.57 bn global revenues (€4.4 bn in Europe)
#1 in Customer Satisfaction; 97.4% revenues from repeat business
1.500+ clients in 55 countries
387,223 employees; 130 nationalities; 34% women employees
10.5% industry low attrition for IT Services
Customer Centricity
Global Network Delivery
Full Services Digitalization & Co-Innovation
Close & Sensitive to you
Seamless Experience for you
Single source value for you
Driving your Data & User Economy
5.8 6.8 8.2
10.2 11.6
13.4 15.5 16.5 17.6
FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17
TCS-Siemens Confidential
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Global Network Delivery Model (GNDM™) – Global standards meeting global talents
13 GDC Locations
27 Regional Delivery & Customer Proximity Centers
97 India Offshore centers
Regional Delivery Centers & Customer Proximity Centers manage region/ country/ client specific needs
Global Delivery Centers (GDCs) provide scale and fuller range of services
Seamlessly Integrated Delivery with Multi-Tiered Infrastructure 30+ languages supported
646+ clients supported from non-India GDCs
380,787 Total headcount
Canada
Colombia
Ecuador
Germany
Singapore
Australia
India
U.S.A.
Mexico
Brazil
Uruguay Chile
Argentina
Hungary
China
Philippines
U.K
Guadalajara, Queretaro
Cincinnati, Midland
Buenos Aires
Santiago
Montevideo
Shanghai, Shenzhen, Tianjin, Hangzhou, Dalian Budapest
Manila
Japan
Spain
Saudi A
Lima
France, Denmark
Status March 31st 2017
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Your requirements are core business for us
Regional
• MEA, APAC & India (AAE) together form the second biggest market after US
Industry
• Manufacturing, Healthcare & Energy business units contribute about 22.5% of the revenue
Portfolio
• ADM/AMS (37.9%) and Enterprise solutions (17.5%) are core business. Digital business, a key focus area, contributed 16.7% of the revenue
Revenue breakdown of 17.6 billion USD – FY17
54
13.9
11.5
9.7
6.3
2.5 2.1
North America UK
Continental Europe Asia Pacific
India MEA
Latin America
40.3
13.4 11.1
10.6
7.5
5.4
4.4
3.9 3.4
BFSI Retail & Distribution
CMI Manufacturing
Life Sciences & Healthcare Hi-Tech
Energy & Utilities Travel & Hospitality
Others
37.9
17.5
16.1
11.7
9
4.9
2.9
ADM EntSol
Infrastructure Services BPS
Assurance EIS
Asset Leverage Solutions
Status March 31st 2017
AAE 18.5% Siemens Industry 22.5%
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• TKM Global Logistics • Tata Projects Rep Office • Tata Southeast Asia • Tata Technologies
Tata Sons China Office TCS Beijing HQ
Tianjin
TCS Tianjin Delivery Center
JLR Beijing Office
Hangzhou
Nanjing
Yingkou
Tata Refractory
Xiamen
Natsteel Xiamen Shenzhen
Hong Kong
Nanjing Tata Auto-Comp Systems Ltd
Zhejiang Tata Tea Technology Ltd
TCS Shenzhen Delivery Center
TCS Hangzhou Delivery Center TCS Shanghai Delivery Center
JLR Shanghai HQ
Tata Steel International
Beijing
Shanghai
Changshu Chery JLR JV
Guangzhou
Tata Communications
Tata Companies in China
Employees: +7,500
Sales: USD 8.35 billion
Procurement: USD 1.3 billion
TCS-Siemens Confidential
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TCS at-a-glance
Years Presence in China
No of Global Delivery Centers
Customers Supported
No of Centers of Excellence
Local
Work force
15+ 5 70+ 6 98%
TCS China Operations
Former Premier Wen Jiabao visits
TCS Bangalore
2002
Pioneered the entry of Indian IT industry in
China
2002
2004
1ST company to receive
CMMI PCMM Level 5
Certification
Shanghai office
established
Joint Venture with
NDRC established in Beijing
2006
Tianjin Deliver Center
established
2007
2009
Shenzhen Deliver Center
established
2011 Dalian Deliver Center
established
2013
Premier Li Keqiang
visits TCS Mumbai
2005 2015 China
‘Dragon’ Program
2017
Digital Transformation of TCS China
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Overview of Offerings / Capabilities
• 185000 + associates with experience in delivering Application Services
• Over Four Decades of experience in providing ADM services to clients across the globe • Experience of delivering ADM services to 1100+ customers from varying sizes 1Mn USD to 500+Mn USD and FTEs from 30
to 4000+
• Investments in more than 90 Technology and Domain COEs and 19 Innovation Labs, Mastercraft tools to drive technology enabled innovation & optimization and continuously enhance value to customer
• More than 100+ alliances with leading product vendors and System Integrators
• Pioneered Global Network Delivery Model (GNDM) - unique business model for consistent delivery of high quality, cost effective services anywhere, any time
• ~140 Delivery centers across 18 countries with capability to support more than 30 Languages
1100 +
• # 1 Independent IT Services Provider
• TCS ranked as Leader in Forrester’s Application Outsourcing Wave (2014) and Gartner: MQ for SAP AMS and Oracle AMS Worldwide (2014)
70
140
Consistently rated by Analysts as a leader for Offshore Application Services
1
185000+
1100+
140
90
TCS-Siemens Confidential
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TCS China ADM Services | Quick Facts
1. Customer Focus
2. Borderless Industrialised
delivery
3. Domain-centric Solutions
4. Drive Technology
Simplification
Industry Vertical Aligned Delivery
#2 ADM is the second largest horizontal of TCS China
98.8% Customer Retention
400+ Associates
2 Center of Excellence
20+ Active Customers
50% Revenue Contribution
We support Globally…
TCS-Siemens Confidential
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Strategic Solutions Research Desk
Engineering Services TCS-Siemens Confidential
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TCS China Engineering Services
Advanced Materials NPI Six Sigma
Concepts Prototypes Styling Packaging
Mechanical Design Electrical Design Electronics & Software Sub-System Design
Testing Support DFMEA System testing
Plant Engineering Process Design Plant detailing
Asset Design Tool Design Mfg Process Planning Sourcing
Plant Automation Control Systems MES Adaptive Mfg
Inventory Opt Monitoring MRO / EAM Analytics
Process Planning
Mfg Engineering
Mfg Process Mgmt
Asset Mgmt
R&D Concept Design
Product Design
Design Validation
Product Engineering
Software & Electronics
New Product Design Product Lifecycle Management
Plant Automation Services
Plant Engineering
Enterprise Asset Management
Sourcing & Mfg Electro-Mech. Services
Co
re P
roce
ss
Serv
ices
EI
S O
ffer
ings
Product Development
Plant Solutions
TCS-Siemens Confidential
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Digital Re-imagination and Innovation
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The LAB brings to life leading concepts & dominant themes of the manufacturing value chain – Connected Products, Connected Plants & Supply Chains and Connected Customers through prototypes built on leading Digital Technology platforms for Big Data & IoT, Engineering Services and Enterprise Platforms of SAP & Oracle.
Souvenir Factory:
Industry 4.0
Smart Warehouse
(Supply Chain
Management)
Digital Dealership
Connected Products
& Equipment:
(Cummins & IR type
story – Engine &
Compressor)
Digital Customer
Experience Journey
Center
Smart Farming
(Field Lab)
01 03 05
02
04
06
Insight Driven
Manufacturing
Enterprise:
Executive Alerts,
Customer 360,
Safety, OEE & Early
Warning 07
It will integrate all the business solutions, demos & prototypes under one roof and present a single face to the customer
MELTAB: MANUFACTURING & ENGINEERING LAB FOR TECHNOLOGY & BUSINESS
Digital
Customer
Journeys
Predictive
Diagnostics
with CMU
Virtual
Plant
Smart
Mfg.
Servitization 100
Digital
PoC
Visualization
Key Themes
TCS-Siemens Confidential
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MANUFACTURING ENTERPRISE CENTRIC THOUGHT LEADERSHIP
Global Trend Studies Manufacturing Trend Studies Digital Journal of Innovation and
Transformation
Manufacturing Journal of
Innovation and
Transformation- Digital
Disruption
Manufacturing Journal
of Innovation and
Transformation-
Customer Experience
….and many more...
How AI is Elevating the
Performance of Global
Companies :TCS Global
Trend Study 2017 : Part 1
The Internet of
Things: TCS Global
Trend Study 2015- A
Manufacturing
Industry Perspective
The Emerging Future
of Automotive Retail
Using Big Data for
Machine Learning
Analytics in
manufacturing
TCS-Siemens Confidential
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Defining the Digital Ecosystem
ANALYTICS & BIG DATA
CLOUD
AI &
ROBOTICS
MOBILITY
SOCIAL MEDIA
Digital Interactive
Digital Commerce
Embedded Software
AR / VR
Internet Of Things
Digital Customer
Experience
Workplace
Reimagination/ Social
Product Development
Process
Reimagination
Software Enabled
Products &
Services
New Business Models
And Revenue Streams
Block Chain
Digital Thread
Industry 4.0
Evolving towards Digital Reimagination
Foundational Capabilities Emerging Channels & Services Areas of Impact
Drones
Digital Twin
Agile
Digital core
Digital culture
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Digital Services Footprint from TCS and Manufacturing
Digital Core
Intelligent & Social Enterprise
Experience
Automation, Analytics and insights,
Internet of Things, Cloud, Digital
Interactive
5500+ Digital
Engagements
51 Fortune 100
Digital
Customers
100+ Partnerships
200+ Patents Filed
10 Products
51 Open Source
Contributions
19 Innovation
Network Labs
17.9% % Digital
Revenue in
Q4 FY17
Digital @
Manufacturing 1 in 3 Fortune 500
Manufacturing
Customers
400+ Digital Engagements
in
Manufacturing
40+ Manufacturing
Customers
Dedicated
Innovation
Lab for
Manufacturing
TCS-Siemens Confidential
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TCS Digital Capabilities &
Offerings 03 1. Analytics, Big Data and Information Management 2. Mobility and Pervasive Computing 3. User Experience and Design 4. Cloud
TCS-Siemens Confidential
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20,000+ Experienced Big Data
Associates
1300+ Cloudera certified resources
over 8 delivery centers
Expertise in implementing Big Data Lakes
across geographies
TCS has a Analytics & Insights Practice, with
over 5,000 + Associates
Expertise
1. Analytics Big Data and Information Management: Highlights
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250+ Global Customers
540+ Projects
840+ Applications (B2B, B2C, B2E)
9 Accelerator Assets
BlackBerry 3% Windows
7%
Android 17%
Apple 55%
HTML 5 18%
BlackBerry Windows Android Apple HTML 5
Santa Clara
Dallas Chicago
New York Milford
Mexico
Hyderabad Pune Kochi
Kolkata Mumbai
Chennai
Delhi Bangalore
London, UK
Paris, France
Dusseldorf, Germany
Japan
Australia
Delivery / Design Centers
User Experience Centers
Associates
Customer Collaboration Center and Usability Lab
5000+
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3
1
2. Mobility & Pervasive Computing : Highlights
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9 Design Studios II 250+ Designers II 80+ Customers II Usability Lab in Silicon Valley
Silicon Valley
Chicago
London & Paris
Kochi, Bangalore Hyderabad &
Chennai
Mumbai, Pune, Delhi & Kolkata
Dallas
New York
3. User Experience and Design : Capabilities
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4. Cloud Services : Highlights
Advisory Build Develop Migrate Manage
Cloud Readiness Assessment
Cloud Infrastructure Build
Application Development for
Cloud
Application Migration - Rehost ,
Re-architecture, Micro Service
Managed Services – Performance ,
Security Monitoring…
Leading Power Generation Company
Built Application migration strategy, architecture blue prints and enabled continuous integration and deployment
Leading Energy and Resource Company Implemented hybrid cloud platform using AWS and Azure thus enabling cost savings and increasing agility for the organization
Leading Australian Bank Hosting of Corporate action (A module of the TCS Bancs product) on AWS with On-premise integration
Australian Telecom Major Implementing Data warehouse on Cloud and Legacy data archival on AWS
Engagement Snapshot
TCS-Siemens Confidential