it systems technician

7/27/2019 IT Systems Technician

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Tai Poutini Polytechnic IT System Technician - 2013

Position Description and

Person Specification

Information Technology Systems Technician

(Auckland)

In each and every appointment for employment at Tai Poutini Polytechnic,

the employer is the Chief Executive of the institution.

Conditions of Service: Allied Staff Collective Employment Agreement or Individual

Employment Agreement

Reporting to: Information Technology Manager

Position Status: Part-time (20 hours per week)

Remuneration: Allied Staff Remuneration Schedule

subject to qualifications and experience

Range: Grade 3, $40,916 to $43,452

Location: Auckland

Functional Relationships: TPP users including students and staff

Purpose of Position:

To provide efficient and effective IT technical support services to MAINZ users.


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Key Tasks:

Key Responsibilities / Accountabilities Examples of Key Performance Measures

Assist with setup and maintenance of systemaccounts.

Answer user enquiries re SW & HW problems. Setup and maintain peripherals including

referring defective devices to vendors for

repair or support under warranty.

Install and perform minor repairs to hardwaredevices.

Install software and configure Update systems, OS and applications Installation and maintenance of cabling and

wireless access Provide support to users with mobile devices

Accounts are setup and maintained Issues are resolved within the requirements of the TPP

SLA

Devices are successfully deployed

Successful implementation in a timely manner as setwithin the requirements of the TPP SLA.

Successful implementation Devices kept up to date. Network connections available and access controls in

place. Devices kept up to date

Legislation and Polytechnic Policy

The IT systems Technician is responsible for ensuring that their own actions and accountabilities comply under:

All relevant legislation The Health and Safety in Employment Act 1992 (and any subsequent amendments) and TPP Health and Safety

policy are complied with. The Act includes obligations in respect of staff, visitors and contractors

The Consolidated Code of Staff Ethics Staff are aware of and comply with TPPs

health and safety policy and procedures

Hazard identification processes establishedand maintained within the department and

ensuring the Hazard Register is maintained

and up to date

Accidents and incidents are reportedimmediately and strict adherence to TPP policy

and processes in relation to the management

of such matters within the department

Demonstrated adherence when appropriate

Professional / Personal Development

The IT Systems Technician is responsible for keeping up to date with professional and technical developments

relevant to the Department through research, industry contact, consultancy, reading and where possible, attending

appropriate courses and conferences as approved by the IT Manager

Negotiate objectives annually with the ITManager

Identify needs and through formativeappraisal processes negotiate own training

and development plan with the IT Manager

Keep up to date and further develop IT skills

Professional development plan produced and achieved Demonstrated adherence when appropriate

Any other duties and responsibilities that are applicable to the position description as required, and subject to

negotiation


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Person Specification:

(1) Experience(a) Demonstrable experience of working with a team.(b) Industry experience in a multi platform environment would be desirable.(c) Familiarity with tertiary institutions would be an advantage.

(2) Knowledge, Skills and Abilities(a) A sound theoretical and practical knowledge of Macs and PCs.(b) Analytical and strategic thinking.(c) Ability to work in a team environment, work alone and lead others to develop and

promote an efficient technical service.

(d) Ability to communicate effectively with staff and students.(e) Problem solving skills; including the ability to identify problems and review related

information to develop and evaluate opinions and implement solutions.

(f) Active learning skills.(g) Commitment to continued professional development.

Tai Poutini Polytechnic is an equal employment opportunities employer

it systems technician

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