it specialist, network administrator, senior desktop support

8/6/2019 IT Specialist, Network Administrator, Senior Desktop Support

http://slidepdf.com/reader/full/it-specialist-network-administrator-senior-desktop-support 1/3

16 North Manning Blvd Apt H20, Albany, NY 12206Home: (518)-391-2708 Cell: (518)-209-0141

IT PROFESSIONAL

TECHNICAL SKILLS SUMMARY:

Operating Systems: Windows NT 4.0, 2000, 2003, XP and VistaSystem Architectural: Active directory; Windows NT domain; System connectivity;Mail exchange serverSecurity: Network audit and analysis; Security access and Authentication; Intrusion detection; Virus protectionNetwork infrastructure: Topology; routing; switching; firewall; VPN remote access; name resolution; architecture designBuild, repair and install: Servers; Desktop PCs; Laptops; Printers,Disaster recovery: Backup/restore; server imaging; business continuity; NAS storage managementPhone System: Voip design, implementation and monitoring using open source Trixbox CE

CERTIFICATIONS:

CompTIA - ID No: COMP10644788A+ 07/2002Network+ 10/2002Server+ 03/2003Security+ 02/2006I-Net+ 03/2006

Microsoft - ID No: 2999882MCP (Microsoft Certified Professional in Windows 2000) 06/2003MCSA (Microsoft Certified System Administrator in Windows 2000) 02/2004MCDST (Microsoft Certified Desktop Support in XP) 03/2007MCTS (Microsoft Certified Technology Specialist in Windows Vista) 03/2009MCITP (Microsoft Certified IT Professional Enterprise Support Technician) 03/200

9

HP (Hewlett Packard) - ID No: 00011174456APS - Accredited Platform Specialist Server Maintenance 11/2003APS - HP ProLiant ML/DL Server [2007] 05/2007

Cisco - ID No: CSCO10823792CCNA (Cisco Certified Network Associate) 02/2007CCNP BCMSN (Building Cisco Multilayer Switched) 10/2008CCDA (Cisco Certified Design Associate) 09/2009

IBM - ID No: SR2954796IBM Storage Networking Solution Specialist 01/2008

Currently working toward Cisco CCNP and CCDP

PROFESSIONAL EXPERIENCE:

SAGE ENGINEERING ASSOCIATES, LLP, Albany, NY 2004 - CurrentInformation Technology Specialist* Build/Repair Desktop/Server, and fix laptop.* Provide Support for Windows 2000/XP/Vista and Windows Server (NT/2000/2003).* Perform installations and administration of servers, workstations, laptops, routers, switches, NAS, network printers, wireless LAN, VPN, UPS system, VoIP Tel



ephony and network devices required for the operation of LAN and WAN.* Perform data backups, server imaging and disaster recovery operations by following standard backup procedures.* Perform a routine installation, administration, configuration, testing and deployment of server hardware and software, including Operation Systems, Mail Exchange, Terminal services, Active directory, Group policy, DNS, DHCP, and securitysoftware.* Perform Network administration including (security management, user account management, software distribution updates, e-mail systems, internet access, back-office applications support).* Perform task related to scheduled service requests, including equipment replacement, equipment installation/de-installation, software installation, LAN connection, returns stock, etc.;* Log all actions in the automated tracking system, including site survey information, steps taken to resolve problem or to complete task, problem encountered.* Help desk End-users support of hardware/software issues.* Recommend, evaluate and purchase IT assets and maintain inventory of assets.* Perform others duties as required.

WM & RECYCLING PRODUCTS, INC, Scotia, NY 2003 - 2004Computer Technician

* Refurbished Printer, Desktop and server.* Troubleshot, repaired and upgraded PCs, Servers, laptops, routers, switches,

copiers and printers* Interfaced with outside installation, hardware and software support for warranty non-warranty services.

TRUSTCO BANK (Operation Department Headquarters), Schenectady, NY 2000 - 2003Clerk Operation

* Performed a variety of duties to provide branch support to banking offices inall areas of operations.* Participated in projects that required input/decisions such as saving, checking, IRA, passbook* Processed incoming mail deposit, daily returned check, loan installment* Performed general ledger reconciliation, wired transfer, credit card transact

ion, check processing* Answered customers call concerning their account transaction,* Provided online banking training and guidance to new employees.* Backup others desks employees were needed, and performed duties that were assigned.

SODEFCO CENTRAL HOSPITAL OF YAOUNDE (CAMEROON) 1992 - 1999Network Administrator

* Maintained the availability of company infrastructure including servers, workstations, laptops, printers and wireless equipments* Administered multi-server Windows NT4 LAN, 550+ workstations and 36 servers* Designed and implemented LAN and WAN network expansion

* Implemented Internet proxy/firewall and monitoring solution* Administered and maintained Microsoft Exchange 4 Server and users accounts* Maintained system backups and disaster recovery operations* Administered the hospital wireless laptops security encryption to ensure patient's data confidentiality.* Maintained network security policy, and applied appropriate security patchesand upgrades* Help Desk / End-user support for hardware and software* Purchased software licensing and tracked licensing compliance* Recommended, evaluated and purchased IT assets and maintained inventory of IT



assets* Produced system/network topology and documentation* Provided training to users in healthcare database system application

EDUCATION:`

SUPINFO-Ecole SupÃ©rieur d'Informatique de France 1989-1992(International Institute of Information Technology in France)Advanced Network Administrator DiplomaU.S. Equivalent: Bachelor's Degree in Information Systems from a Regionally Accredited Institution in the United State

OTHERS:

* Fluent speaking, reading and writing French and English

it specialist, network administrator, senior desktop support

Documents