IT Services University Hospitals Birmingham NHS Foundation Trust IT Services University Hospitals Birmingham Organisational Introduction. Large Acute Trust with 40 disciplines Awarded Foundation status in 6,900 Staff + Agency etc. 340 Consultants. Treat in excess of 500,000 patients annually. Royal Centre for Defence Medicine providing specialist and secondary care for members of the armed forces. IT Services University Hospitals Birmingham Organisational Introduction. The Trust has the largest kidney programme in the UK, is a major specialist centre for burns and plastic surgery, and neurosciences, and has a specialist cancer centre. 545 Million New Hospital (PFI, opens June 2010) 1,213 beds 30 Theatres 30 Wards IT Services University Hospitals Birmingham Organisational Introduction. IT Services University Hospitals Birmingham Introduction to IT Services. Annual Expenditure of 9.9M (2007/8). 24/7/365 Service Desk & Incident Management. ISO 9001 Certified Department. Adoption of ITIL best practice. 90 Staff (wte) inc administrative support. SLA For Delivery of Services to other Trusts. IT Services Consultant Induction Introduction to IT Services. Support 279 Applications (June 08) Delivered 1121 Projects (08/09) Processed 51,513 Incidents (08/09) Support PCs (desktops, laptops, tablets) Support 245 Servers, inc VMs (June 09) Support 343 Tb SAN Storage (June 09) IT Services University Hospitals Birmingham Introduction to IT Services. Service delivery. Service support. Programme delivery. Development services. Training services. Quality & Governance. IT Services University Hospitals Birmingham Introduction to IT Services. Strategic Innovator rather than tactical fixer! A pedigree of delivering IT projects successfully.