IT Services Provider PresentationCANVAS Business Model

Who we are• Group of IT professionals from Moldova

What we want• Provide IT services to the customers.

CANVAS Business ModelVALUE

PROPOSITIONS

CHANNELS

CUSTOMERRELATIONSHIPS

CUSTOMERSEGMENTS

REVENUE STREAMS COST STRUCTURE

KEYPARTNERS

KEYRESOURCES

KEYACTIVITIES

Customer Segment

• Main segment of customers is a company with business, mostly based on IT Infrastructure. For example: Financial companies, Insurance Companies, Health Care, etc…

• Second segment is Software Development Companies and IT Service Providers

• IT Startups

Value Propositions

• Provide high quality IT services, delivered according Industry Standards and best practices, based on previous experience.

• Have access to the wide range of IT Community professionals, with a different range of services and skill matrix.

• Concurrent market prices.

Channels

• Source Code management system (SCM): git, svn, clearcase

• Short visits on client side (EU)• Communications: – Teleconference– Skype Conference– Shared Desktops

Customer Relationships

• Find Customer: through networking, freelance portals, Key Persons, IT Department heads.

• Keep Customer: provide high quality services with concurrent prices, analyses existing systems, focusing on problem solution, improve customer business

Revenue Streams

• Development: 20-25 $/h• Architecture: 30-35 $/h• Testing: 15-20$/h• Analysis: 30-35$/h• ITSM: 20$/h

Key Resources

• Human Resources:– Software Architect (1)– Software Developer (3)– Software Tester (2)

• Hardware Resources:– Server (1-2)– Desktop/Laptops (6)– Network (switch, router, load balancer)

Key Activities

• Interview with customers in order to define their needs. Output is Conceptualization/Specification document.

• Define an architecture proposal for improving current IT system or design brand new one application to satisfy customer needs. Output is Architecture (High/Low) design document.

• Review of existing IT systems according industry standards. Output is a report which covers: security analysis, database logical/physical structure review, architecture review, implementation (code review) with proposal on how to improve. Every review type is based on quantitative metrics, which helps to measure every aspect of application in number format.

Key Activities (continue 2 of 3)

• Create Minimum Value Product (MVP) prototypes in order to demonstrate a core functionality of proposal to customer. That may help to win a project contract. Output: Simple Application.

• Create MVP for customer in order to demonstrate new technology or framework. That may help to estimate amount of work for future uses of this technology in commerce project. Output: Simple Application

• User Interface prototype (Look & Feel). Output: Adobe Photoshop file/ HTML prototype.

• Research & Development & Consulting on client side (short visits: 1-4 weeks)

• Development

Key Activities (continue 3 from 3)

• Testing: Selenium tests, Unit testing, Integration tests, Performance Testing.

• Build: design automation building tasks for build/release/deploy of software package

• Design: Provide documentation for existing system/code.• Implementation: implement software modules according

requirements, defect fixes

Services for IT Companies (Extended Team model)

Key Partnerships

• Key Persons in Company’s IT Departments• IT Consulting Companies• System Integrators

Cost Structure

• Server: 1-2K $• Another Hardware: 1K $• Network: 150$