it ppt hsbc
TRANSCRIPT
GROUP MEMBERSSHRUTI WALIMBE – P45RAVI RAMPARIA – P41AMIT BATHIA – P52NIKHIL WANKHEDE – P44ABHA YADAV – P57
INTRODUCTION Brief History
Customer Groups
Locations
Brand & Advertising
Global Technology centre
Services Provided By HSBC
SavingsLoansCardsInsuranceNRI Services
ATMPhone BankingAsset ManagementD-mat AccountInternet Banking
HSBC AT A GLANCEType : PublicFounded : Hongkong (1865)Headquarters : London, England, UKArea : worldwide (9,5000 offices in 85
countries)Key people: Stephen green (chairman) Michael geoghegan(CEO)Total Asset: US$ 2.527 TRILLIONEmployees: 3,31,458
ONLINE SECURITY
Types Of Fraud
Steps taken for online security
Role Of Customers
SOFTWARES & SERVICES
Microsoft Operations Manager (MOM) 2005
Enterprise Edition (32-Bit X86)
Microsoft Windows XP Professional
Microsoft Active Directory Domain Services
Functions of softwares
Centralized software deployment
Roaming user desktops
Ability to track software usage
Granular monitoring capabilities
Advantages of new desktop management system
Deployment of new software.Distribution of software updates. Support for roaming user desktops.Billing of IT assets to business units.Reliability & security of its global desktop
environment.
BenefitsStrong reliability and security
Improved service for internal customers
Expected 20 percent reduction in desktop cost of ownership
Strong integration of desktop and server
Security for Internet Banking
Multi-layer logon verification
Transaction verification
Automatic 'Time-out' feature
SAS Fraud Management System Handle credit and debit cards transaction
Quick and accurate
Continuously updated
Beneficial for the customer as well as for the
company
Worldwide acceptance
ROI Analysis Choice to use PCs with Intel v Pro technology addresses HSBC’s need for improved software patch management
• Positive ROI of 605%
• Patch saturation rate near 99%
Estimated additional savings of $1,569,8934 in IT support man-hours and travel costs
• HSBC currently averages 9,3533 workstation tickets a year that require a desk-side visit.
• HSBC has green power