it group internal audit scheduleintra.itiltd-india.com/quality/qualitysystemformats/qms...

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INTERNAL AUDIT SCHEDULE Manufacturing Unit : IT Group Division : CENTRAL Ref : Year : Date: Month Process / Department Apr Form No.IA/01 Issue:1 Dt. 27-11-2001 Scheduled Completed , No NCs found Completed ,NCs found Legends Annexure--I Corrective actions completed Signature of MR Date Corrective actions completed & NCs closed May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar

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Page 1: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

INTERNAL AUDIT SCHEDULE

ManufacturingUnit : IT Group

Division : CENTRAL

Ref : Year : Date:

MonthProcess /Department A

pr

Form No.IA/01 Issue:1 Dt. 27-11-2001

Scheduled

Completed , No NCs found

Completed ,NCs found

Legends

Annexure--I

Corrective actions completed

Signature of MRDate

Corrective actions completed & NCs closed

May

Jun

Jul

Aug

Sep

t

Oct

Nov

Dec

Jan

Feb

Mar

Page 2: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Scope of Audit :

Audit dates :

From ............................. to .............................No of Audit Man days : .....................

Team leader / MR :

Team Members(S) :

Name & signature of Audittee/Divisional Head in conformation of above

Name :Designation : Signature

Summaruy of audit findings and areas for improvement

Signature of Team leader / MR

Follow up comments if any

Signature of Team leader / MR

No. of NCRs Raised : No. of NCRs closedbefore the end of audit :

Pending NCRs :

INTERNAL AUDIT REPORT

ManufacturingUnit : IT Group

Division : CENTRAL

Form No.IA/01 Issue:1 Dt. 27-11-2001

Annexure--III

Page 3: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Dept.: Process : Date :

Non Conformity :

QMS/EMS Reference

Clause No :CQM/MP/ PP/WI No. :

Clause No. :

Name & signature of

Audittee Representative

Team leader :

Team Members(S) :

Rectification Proposed(to be filled by Audittee)

Root Cause Identified

Corrective Action Proposed

Proposed Completion Date

Name & signature of

Audittee RepresentativeClearance Report(to be filled by Auditor)Verified the following and NC cleared / accepted / to be verified during next audit

Actual completion Date :

Team leader: Member : Date :

Follow up comments /Details of verification/Effectiveness of the proposed corrective action

Team leader/ Member

INTERNAL AUDITNON CONFORMITY REPORT

Ref. :

ManufacturingUnit : Bangalore PlantDivision :

NC No. :

Form No.IA/01 Issue:2 Dt. 23-01-2009

Annexure--II

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Page 4: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Audit date :

Audittee :

Auditor :

Documents referred for audit :

i) ISO9001 Standard :

ii) CQM / Div. Supplement :

iii) Mandatory Procedures / Other Procedures :

iv) Process Procedures / DP :

v) Work Instructions :

Applicable ISO9001 Standard clauses :Observations if any :

Signature of Auditor

INTERNAL AUDIT“NIL” NC REPORT

IQA Ref. :

ManufacturingUnit : IT Group

Division : CENTRAL

Annexure--IV

Form No.IA / 01 Issue:1 Dt. 27-11-2001

Dept.: Process : Date :

Page 5: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

SL.No.

Dept. / Date Contact personName S/sri

Phone AuditorsNames S/sri

PhoneDivision

Form No.IA / 01 Issue:1 Dt. 27-11-2001

AUDIT PLAN

ManufacturingUnit : IT Group

Division : CENTRAL

Annexure--V

Venue

Page 6: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Qualiy Mgt. System Whether QPD targes are monotore, and effectiveness

General requirement

Documentations requirements

General

Quality Manual

Control of Documents controlled relevant documents are avaialble

Control of Records Records with captured data are available with proper control &

authentication

Managenet Responsibility

Management Comittment

Customer Focus Feed back reports, Performance reports, addtional requirements &

Delivery records

Quality Policy understood, implementation & effectiveness,

Planning

Quality Objectives fixed, monitored, effectiveness, records for acievements &

periodical reviews

Quality Mgt. Sys. Planning

Responsibilty, Authority, & Communication

Responsibilty& Authority fixed, performance & competency to carry out responsibilities, utilisation

and controlling of resources

Management Representative

Internal communication Ensure proper communication system is established regarding

effectiveness og QMS system

Management Review

General

Review input results of audits, customer feed back, process performance efectiveness

of corrective &preventive actions, improvements

Review output improvements, resources needed

Resources Management

Provision Resources

Human Resources

General

Competence, Awareness & training Training needed, evaluationfor competency, ensurethe awareness of

the relevany & requirements & importanceof thier activities

Infrastructure

Work environment Check for the infracstucture needed/ available

Product realisation

Planning of Product realisation Quality objectives, verification records

Customer related processes

Determination of reqs. related to products

Review of requirements related to products

Customer communication Product information, enquiries, amendments, feedbacks

INTERNAL AUDIT REPORT

ManufacturingUnit : IT Group

Division : CENTRAL

Page 7: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

INTERNAL AUDIT REPORT

ManufacturingUnit : IT Group

Division : CENTRAL

Design & Development

Design & Development Planning

Design & Development inputs

Design & Development outputs

Design & Developmentreviews

Design & Developmentverification

Design & Developmentvalidation

Control of Design & Development changes

Purchasing conformation to the p.o

Purchasing processes

Purchasing information

Verification of purcha sed products

Production and service provosion

Control of Production& service Provision

Validation of processes for prodn. &

service provision

Identification& traceability

Customer property

Preservation of Product

Control of monitoring & measuring devices

Measurement, analysis & improvement

General

Monitoring & measurement

Customer satisfaction

Internal Audit

Monitoring & measurementof processes

Monitoring & measurement of product

Control of nonconforming product

Analysis of data

Improvement

Continual improvement

Corrective action

Preventive action

Page 8: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: 10.10.2003

ISO 9001 ELEMENTS

CL

AU

SE

NO

.

Total No. Of NCs

Total Minor NCs Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001

Qualiy Mgt. SystemGeneral requiremenDocumentations requirementsGeneralQuality ManualControl of DocumentsControl of RecordsManagenet ResponsibilityManagement ComittmentCustomer FocusQuality PolicyPlanningQuality ObjectivesQuality Mgt. Sys. PlanningResponsibilty, Authority, & CommunicationResponsibilty& AuthorityManagement RepresentativeInternal communicationManagement ReviewGeneralReview inputReview outputResources ManagementProvision ResourcesHuman ResourcesGeneralCompetence, Awareness & trainingInfrastructureWork environmentProduct realisationPlanning of Product realisationCustomer related processesDetermination of reqs. related to productsReview of requirements related to productsCustomer communication

44.14.24.2.14.2.24.2.34.2.455.15.25.35.45.4.15.4.25.55.5.15.5.25.5.35.65.6.15.6.25.6.366.16.26.2.16.2.26.36.477.17.27.2.17.2.27.2.3

X = Not applicable Minor_ = No NC raised Major

TOTA

L

ManufacturingUnit : IT Group

Division : CENTRAL

Cus

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Sat

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n

Doc

umen

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ing

Man

agem

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Rep

.

Mar

ketin

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Inte

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Pro

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Gui

de

Sal

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Des

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INTERNAL QUALITY AUDIT

SUMMARY MATRIX

H O

D

Page 9: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Design & DevelopmentDesign & Development PlanningDesign & DevelopmentinputsDesign & DevelopmentoutputsDesign & DevelopmentreviewsDesign & DevelopmentverificationDesign & DevelopmentvalidationControl of Design & Development changesPurchasingPurchasing processesPurchasing informationVerification of purcha sed productsProduction and service provosionControl of Production& service ProvisionValidation of processes for prodn. &service provisionIdentification& traceabilityCustomer propertyPreservation of ProductControl of monitoring & measuring devicesMeasurement, analysis & improvementGeneralMonitoring & measurementCustomer satisfactionInternal AuditMonitoring & measurementof processesMonitoring & measurement of productControl of nonconforming productAnalysis of dataImprovementContinual improvementCorrective actionPreventive action

ISO 9001 ELEMENTS

CL

AU

SE

NO

.

Total No. Of NCs

Total Minor NCs Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001

X = Not applicable Minor_ = No NC raised Major

TOTA

L

INTERNAL QUALITY AUDIT

SUMMARY MATRIX

ManufacturingUnit : IT Group

Division : CENTRAL

Cus

tom

er

Sat

isfa

ctio

n

Doc

umen

-

tatio

in

IT T

rain

ing

Man

agem

ent

Rep

.

Mar

ketin

g

Net

wor

king

PC

Inte

grat

n

PC

Mai

nten

c

Pro

ject

Gui

de

Sal

es /

Des

p

7.37.3.17.3.27.3.37.3.47.3.57.3.67.3.77.47.4.17.4.27.4.37.57.5.17.5.2

7.5.37.5.47.5.57.688.18.28.2.18.2.28.2.38.2.48.38.48.58.5.18.5.28.5.3

H O

D

Ref : IT/ISO/IQA/SM/05 Year : September 2003 Date: 10.10.2003

Page 10: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: 12.12.2003

ISO 9001 ELEMENTS

CL

AU

SE

NO

.

Total No. Of NCs

Total Minor NCs Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001

Qualiy Mgt. SystemGeneral requiremenDocumentations requirementsGeneralQuality ManualControl of DocumentsControl of RecordsManagenet ResponsibilityManagement ComittmentCustomer FocusQuality PolicyPlanningQuality ObjectivesQuality Mgt. Sys. PlanningResponsibilty, Authority, & CommunicationResponsibilty& AuthorityManagement RepresentativeInternal communicationManagement ReviewGeneralReview inputReview outputResources ManagementProvision ResourcesHuman ResourcesGeneralCompetence, Awareness & trainingInfrastructureWork environmentProduct realisationPlanning of Product realisationCustomer related processesDetermination of reqs. related to productsReview of requirements related to productsCustomer communication

44.14.24.2.14.2.24.2.34.2.455.15.25.35.45.4.15.4.25.55.5.15.5.25.5.35.65.6.15.6.25.6.366.16.26.2.16.2.26.36.477.17.27.2.17.2.27.2.3

X = Not applicable Minor_ = No NC raised Major

TOTA

L

ManufacturingUnit : IT Group

Division : CENTRAL

Cus

tom

er

Sat

isfa

ctio

n

Doc

umen

-

tatio

in

IT T

rain

ing

Man

agem

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Rep

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Sys

t. E

ngg

Net

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PC

Inte

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Mai

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Pro

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Gui

de

Sal

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Des

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INTERNAL QUALITY AUDIT

SUMMARY MATRIX

H O

D

Page 11: IT Group INTERNAL AUDIT SCHEDULEintra.itiltd-india.com/quality/QualitySystemFormats/QMS Formats.pdf · INTERNAL AUDIT REPORT ... Customer satisfaction Internal ... Networking PC Integratn

Design & DevelopmentDesign & Development PlanningDesign & DevelopmentinputsDesign & DevelopmentoutputsDesign & DevelopmentreviewsDesign & DevelopmentverificationDesign & DevelopmentvalidationControl of Design & Development changesPurchasingPurchasing processesPurchasing informationVerification of purcha sed productsProduction and service provosionControl of Production& service ProvisionValidation of processes for prodn. &service provisionIdentification& traceabilityCustomer propertyPreservation of ProductControl of monitoring & measuring devicesMeasurement, analysis & improvementGeneralMonitoring & measurementCustomer satisfactionInternal AuditMonitoring & measurementof processesMonitoring & measurement of productControl of nonconforming productAnalysis of dataImprovementContinual improvementCorrective actionPreventive action

ISO 9001 ELEMENTS

CL

AU

SE

NO

.

Total No. Of NCs

Total Minor NCs Total Major NCs

Comment : Refer IQA report in form No.Form No.QMS/IQA/IAAR/03

Team leader Team Member(s) Auditttee

Form No.IA / 01 Issue:1 Dt. 27-11-2001

X = Not applicable Minor_ = No NC raised Major

TOTA

L

INTERNAL QUALITY AUDIT

SUMMARY MATRIX

ManufacturingUnit : IT Group

Division : CENTRAL

Cus

tom

er

Sat

isfa

ctio

n

Doc

umen

-

tatio

in

IT T

rain

ing

Man

agem

ent

Rep

.

Net

wor

king

PC

Inte

grat

n

PC

Mai

nten

c

Pro

ject

Gui

de

Sal

es /

Des

p

7.37.3.17.3.27.3.37.3.47.3.57.3.67.3.77.47.4.17.4.27.4.37.57.5.17.5.2

7.5.37.5.47.5.57.688.18.28.2.18.2.28.2.38.2.48.38.48.58.5.18.5.28.5.3

H O

D

Sys

t. E

ngg

Ref : IT/ISO/IQA/SM/06 Year : December 2003 Date: 12.12.2003