it governance - amazon.com

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  • 1. IT Governance Presented by: Anmol Kishore Erick Prajogo Garima Saxena Kunal Gupta Sanvid Bibawanekar

2.

  • About Amazon
  • Operating Model
  • Enterprise Architecture
  • Maturity Level
  • Governance Matrix
  • Risk Analysis and Control
  • Regulatory Compliance
  • Amazon Disaster
  • Recommendation IT Governance

3. Online store - 1995 International market - 1998 Music & Video stores- 1997 Expand to toy, kitchen, home stores -1999 Partner with Toys R Us- 2000 Kindle - 2007 Online music- 2003 Amazon web service- 2006 Amazon cloud computing - 2008 Amazon Cloud streaming- 2010 4.

  • High on integration
      • Cross-selling capability
      • Unified online retail system
      • Amazon platform lies on cloud computing
  • High on standardization
      • Same buying process across product categories
      • Amazon in different countries follow the same process
  • Unification

5.

  • Core Business Process
      • Online retail
      • Cloud computing
      • Digital distribution
          • Book Via website & Kindle
          • Video Video streaming similar to Netflix
          • Audio Cloud streaming service
  • Data
      • Highly standardized
      • Customer buying pattern & preferences
  • Technology
      • Proprietary online retail system & recommendation engine
      • Cloud computing infrastructure
      • Data warehouse system & business analytics
  • Customer
      • Mass market
      • Everyone who has access to internet & PC/mobile device
      • Companies with cloud computing

6. 7. IT principles IT architecture IT infrastructure Business App. Needs IT investment Inp. Dec. Inp. Dec. Inp. Dec. Inp. Dec. Inp. Dec. Business Monarchy IT Monarchy Feudal Federal IT Duopoly 8. 9.

  • PCI DSS
  • SOX
  • CAN-SPAM Act of 2003
  • FTC law section 5
  • Custom and Shipping compliances
  • Tax Compliance

10.

  • EC2 Virginia datacenter goes down April 2011
  • "Networking event" causes Backup Storage Capacity to get filled
  • Data availability crashed in multiple Locations
  • Many hosted websites went offline
  • Amazon Breached Service Agreement

11.

  • Implementation of properdisaster recovery plan.
  • Service level agreements lacked teeth and should have been improved.
  • Apply provision from the SaaS/Cloud bill of rights.

12.