it department emirates airline

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    IT Department

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    Departmental Hierarchy

    GeneralManager

    Chief

    TechnologyOfficer

    Business ITManager

    IT ProjectManager

    ITOperationsManager

    Manager ITSecurities

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    Information System Analysis

    Strategic Level Information System

    Executive Support System

    Profit Planning System

    Facilities Location System

    Tactical Level Information System Management Information System

    Budgeting System

    Pricing Analysis System

    Decision Support System Compensation Analysis System

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    Information System Analysis

    Knowledge Level Information System Knowledge Management System

    Competitive Intelligence System

    Market Analysis System

    Operational Level Information System Transaction Processing System

    Order Processing System

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    Functions Of IT Department

    Electronic Queue Management System Central Reporting of 30 Global Stations

    Decreased Customer waiting time

    Increased Customer Service Efficiency

    Easy Employee Performance Assessment

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    Functions Of IT Department Online Reservation System

    Partnership with Switchfly inc.

    Facilitate Traveler to add hotel room and car rentals

    Segmentation Matrix of geographical region and

    individual preferences Aircraft Maintenance Operations

    Maintenance of Airbus and Boeing Aircraft of Emirates

    Supports 30 other airline operation at Dubai Airport

    Performing At High Level Business Technology Solutions Provider to 150

    customers