It Can Happen to us

Stephen Lloyd

Presentation Overview

• About Enbridge

• Marshall Response Overview

• Actions & Learning's

• Enterprise Exercise

• First Responder Education

ABOUT ENBRIDGE

Operate world’s longest liquids pipeline system and Canada’s largest natural gas distribution company

Interest in 50,000 miles of pipelines

Delivers 2 million barrels/day crude and liquid petroleum

Delivering over 50% of crude oil needs to Great Lakes refineries

Connected to Cushing & Gulf

Handles 5 billion cubic ft/day of natural gas

Employs 6,000 people

Wind development capacity of 270 megawatts

The “Lakehead System” is the crude oil/NGL pipeline in the Great Lakes area

Line 5 (Wisc. to Sarnia through Upper Peninsula) built in 1953

Line 6B (Griffith to Sarnia) built in 1969

Marshall Response Overview

• 20,084 bbls of crude oil released on July 26, 2010

• Spill was on land but entered nearby waterways

• 8,033 bbls entered Talmadge creek

• 2 miles Talmadge Creek

• 38 miles Kalamazoo River

• Flood conditions at time of release

• Over 2000 people at peak of clean up

• 31 Responding agencies

Incident Location

Unified Command

Division A & B – Source Area and Talmadge Creek (08/12)

Division A – Waste Storage Area & Talmadge Creek

Division C – Confluence of Talmadge Creek and Kalamazoo River

(08/02)

Division C– Kalamazoo River (07/29)

THEN: Division C – Island F and Lily Pads (08/14)11

Division C– Staging Area (09/19)

Division E – Morrow Lake Delta (10/08)

Division D – Gabion Baskets – Deployment (08/24)

Division D – Gabion Baskets (10/08)

Division E – Gabion Baskets Removed Panel17

Division C – Aeration North Side Upstream of Ceresco Dam (10/10)

Aeration in Division E – MP 26.25 (09/20)

Division C – Upstream Ceresco Dam (10/08)

Division C – Dewatering Containment Area (10/08)

Division C – DECON (10/08)

Decon Facility

Source Area Restoration – (09/24)

Talmadge Creek Restoration - (9/24)

Talmadge Creek - Late October

NOW: Division B – Talmadge Creek Habitat Stumps (10/15)27

THEN: Division C– Coconut Mat at MP 11.75 (09/20)

NOW: Ceresco Dam without Pond (10/22) 29

Wildlife Centre – News Conference (07/28)

Wildlife Centre Aviary – (9/06)

Turtle Rehabilitation

Wildlife Centre – Turtle Care Area

EPA ‘Final Report ‘ (11/26)

Legacy Site

Kalamazoo River Response

Take full responsibility for the incident, “We will do whatever it takes to make it right” Pat Daniel CEO

Met the EPA’s deadline for clean up of:

Source Area – Aug 27; Talmadge Creek & River – Sept 27; Submerged Oil Oct 31

Actions and Learning's

• The world of Emergency Management and our Industry….has changed

• Organizations are focused

• Preparedness is key

• Industry is connecting more than ever

• Crisis Management

• Resources

• Are we ready?

• What does good / great look like?

Actions and Learning's

• Ability to ramp up

• Internal Support Groups

• External Support (consultants)

• Training, organizational readiness

• Worst case planning scenarios

• Records Management

What has Enbridge done?

• ER Internal Organization

• ER Capability Assessment

• ER Equipment enhancement

• ICS Training

• ICS Support

• Enterprise support E3RT

• First Responder Education

Emergency Response Department

ER Capability Assessment

Items covered in the Review include:•Hazards surveys and emergency planning hazards assessments•Emergency response organization (ERO)•Offsite response interfaces•Categorization and classification of operational emergencies•Notifications and communications•Consequence assessment•Protective actions•Emergency medical support•Emergency public information•Emergency facilities and equipment•Termination and recovery•Program administration, including emergency plans•Performance assurance activities and emergency readiness assurance plans, including feedback and improvement•Training and drills•Development and conduct of exercises

Emergency Response Equipment

• Currently complementing existing equipment resources by an incremental spend of approx 50 million dollars across our system.

• Items include, not limited to:– Boom– Skimmers– Tiger Dams– Boats– Trailers– Rig Mats– Bladders– Much more!

Incident Action Plan (IAP) Tool

• Real-time tracking of response resources

• Built-in requisition / procurement process

• Ability to track and project incident costs and claims liabilities

• ICS forms easily populated

• Response plan integration

• Documentation of significant events

• Security badging enabled

ICS Training and Support

There has been an increased focus on the training and awareness around ICS, initiatives include:

•ICS o Provided to our response teams across LP. The training courses currently offered

include:

ICS 100/200ICS 300Exercise DesignEnvironmental Unit Lead Training.

•Future training will include: Section-specific and Role-specific training, ICS 320 and IAP software User training.

Tiered Response Model

Establish Roster/Roles for Regional Response Teams to Enterprise-Wide Response Team to manage all types of incident responses

ICS Organization

E3RT Model

• Response Organization with depth and talent that is scalable to needs and size of incident

• Positions recruited from existing staff and trained as appropriate

• 90+ people, Enterprise-wide

• Enterprise-Wide functional exercise and training regularly

E3RT ICS Response Drill

• 2 Days (1 day of training, 1 day of exercise)

• 106 participants

• Regulators and Stakeholders - 9

• TRG support staff – 21

• Full JIC was exercised

• 2 media briefings

• 1 full IAP produced

E3RT ICS Response Drill (Day 1)

E3RT ICS Response Drill (Day 2)

E3RT Exercise Planning

• Overall planning = 12 Months

– Identification of team = 3 months

– Inject and final phase planning = 3 months full time

• Countless man hours

• Total cost approx. $500,000

• Largest ER Drill in Enbridge history

• Was seen as a success internally and externally

First Responder Training

EMERGENCY RESPONDER INTERNAL DATABASE

http://publicawareness.enertechxchange.com/index.php

ONLINE PROGRAM

http://www.enbridge.protraining.com/index.cfm

Emergency Response Tips

“Go Big EARLY”

“You don’t want to hand out business cards at a “real” incident!”

“Planning Chief needs to be a strong facilitator”

“Don’t wait to activate Logistics and Finance”

“2 is 1 ….. 1 is none”

“Work the Planning P”

“Feed the beast, CMT, they can help you”

“Win the communications battle”

“If you order something….Better use Logistics” “Prudently over respond”

THANK YOU !

QUESTIONS?

www.mypipelinetraining.com