it briefing agenda 11/17/05
DESCRIPTION
IT Briefing Agenda 11/17/05. Foundation Issues & Governance Quick Updates AAIT CTS Organization ACM Demonstration VPN Announcement Wireless & Core update. Rich Mendola Karen Jenkins John Ellis John Ellis Jay Flanagan Paul Petersen. General Updates. Karen Jenkins. Quick Updates. - PowerPoint PPT PresentationTRANSCRIPT
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
IT Briefing Agenda 11/17/05
• Foundation Issues & Governance
• Quick Updates• AAIT CTS
Organization• ACM Demonstration• VPN Announcement• Wireless & Core
update
• Rich Mendola
• Karen Jenkins • John Ellis• John Ellis• Jay Flanagan• Paul Petersen
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Information Technology at Emory
General Updates
Karen Jenkins
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Quick Updates• TechTalks - Announcement
– New IT Forums to solicit input on current and future services/technology
– Schedule meetings based on demand and interest
– Send email to [email protected] to request a topic
– Meetings and topics will be posted on it.emory.edu, meeting maker, and sent to local-l
• MS Campus Agreement - Update
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Information Technology at Emory
New AAIT Customer Facing Organization
John Ellis
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
AAIT Re-Organization
AAIT = Academic and Administrative Information
Technology
(Formerly known as ITD)
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Objective
• Reorganize the AAIT division to:– Improve service by increasing
transparency to our customers and partners.
– Become more agile in response to University strategic direction.
– Respond more openly to synergy with potential partners.
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
New Team Names
• Academic Technology Services (ATS)• Administrative & Data Services (ADS)• Client Technology Services (CTS)• Operational & Infrastructure Services
(OIS)• Finance & Administration Services
(OFA)
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8
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes?• New Unit: Client Technology Services
(CTS)• Purpose: Focus on the Client and end-
user experience• Customer relationship management• Customer facing technologies
• Responsible for systems:– Email– Identity management and security– Desktop support– Websites & communications
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes? (cont.)• New teams within Client Technology
Services (CTS) for:– Identity Management– Email– Web & Communications
• Consolidate all desktop support within CTS
• Consolidate all systems support within Operations (OIS)
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes? (cont.)
• HelpDesk moves to Operations (OIS)• Split application administration
functions from systems administration and support
• Consolidate all enterprise data support within Applications; DBA’s move to ADS
• Academic (ATS) teams aligned with management and lead positions
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
New Positions to be posted
• New lead position in ADS for Enterprise Data Technical Lead
• New lead position in OIS for Systems Support Technical Lead
• Lead Storage Engineer• System Administrator positions
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Review new detailed organizational structure…
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
?Questions?Questions
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Information Technology at Emory
VPN Announcement
Jay Flanagan
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Information Technology at Emory
A Status Report for Wireless and the New Core
November 17, 2005
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Agenda• Wireless at Emory
– Status at Start of School– The ResNet Project– Current Usage– EmoryUnpulgged Released– Wireless Futures
• Emory’s Next Generation Core– Current State– Design
• Virtual Routing• Mesh versus Cube• 1 gig versus 10 gig
– Implementation Timeline
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Start of School
• September 2005– 271 Access Points (all Aruba)– Full or Partial Coverage in over 20
Buildings– 3 Outdoor Areas Covered
• Although coverage around campus was significant, the only Residence Hall with wireless was Woodruff…
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: The ResNet Project
• In September AAIT, Housing, and NetCom, led by Rich put together a project to install wireless in all of the Residence Halls.– Lowered costs:
• $1,175 per Install (was $1,250)• $54 per month (was $72)
• ResNet Project Specifics:– More than 50 Buildings– Projected almost 500 APs– Roughly $700,000– Deadline: January - Start of Spring Semester
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: ResNet Project Status
• Completed Buildings:– Alabama, Dobbs, Gilbert, Hopkins,
Longstreet, McTyeire, Means, Oxford, Smith, Thomas, Thomson, & Trimble
– 395 Access Points (up from 271)
• Remaining Buildings:– Clairmont (A,B,C,D,E,F,G,H & Tower),
Clifton Tower, Fraternity Row, Harris, Turman Complex, & Turner Village
– An additional 200+ APs to go
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Current Usage -Associations
Blue Represents Total Associations
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Current Usage - Clients
Total Number of Authenticated Wireless Users
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: EmoryUnplugged – Released
• Wireless Guest Access:– Unauthenticated and unencrypted wireless
access for guests– Limited to Web, Secure Web, and VPN
• WPA – Wi-Fi Protected Access:– User-friendly way to connect– Stronger Encryption
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: EmoryUnplugged – Released
• Spreading the Word…– Wheel Article, Emory Report Article– Website Improvements
• http://it.emory.edu/wireless
– EmoryUnplugged Events• 3 at Cox Hall Media Center
– First Event Tomorrow for Local Support– 2 to 4 PM – Bring your laptop
• 1 at Clairmont Campus (Week of 1/20)
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless Futures
• Expanding Wireless Coverage– Emory, Crawford Long, & Wesley Woods
Hospitals• Will support EeMR & Patient/Guest
Access– Emory College (> 25 Buildings)– Others…
• Wireless VoIP• The Remote AP• The Mobile Office
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core: Current State
BorderHC
BorderA
clairmont1
ndbu1
north1 central1
matctr2 ndbu2
north2 central2
resnet1
ndb4
ndb5
emory7 emory8
crawford5
crawford4
ISP1 ISP2I2
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Virtual Routers– In the current model there are separate
physical routers for each core with in the same switching center
– Virtual Routers allow for each core to be contained within the same physical router
– Advantages• Less Routers (less power and space)• Greater scalability
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Mesh versus Cube– Mesh Advantages
• Each router is only one hop away from any other router
• Ultimate in redundancy
– Mesh Disadvantage• Too many fiber paths and fiber ports
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Cube Design– Each router is connected to a subset
of the other core routers in such a way that an outage with any fiber path or switch center would not cause an outage.• Conserves on fiber paths and ports
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• 1 Gig vs. 10 Gig– Even with a cube design it would use an
excessive amount of ports and fiber to duplicate the cube for each core.
– With 10 Gig links we can setup the cube and virtually partition one gig links for each core.
• Each core will be at each switching center• We will be able to burst into the unused
bandwidth
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core – Implementation
• The Routers are being installed now• The new router cube should be built
before next semester• A transition plan for migrating links to
the new core is being developed.• Deadline – end of the fiscal year
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Information Technology at Emory
Academic and Administrative ITClient Technology Services
NetCom
?Questions?Questions