it annual mtg 2013
TRANSCRIPT
COLOR ME MINE ANNUAL MEETING
2013 IT PRESENTATION
Summary
- Search Engine Optimization - Point Of Sale - Common Sku - Reports (Studio & Corporate) - Online Statistics Reports - POS Backup
Search Engine Optimization
-Wanted a full evaluation from professionals.
-Needed a “fresh look” at our web
presence and search results. -Update our keywords and settings for
more effective result ranking.
SEO Haus -40 Employees, 600+ Clients. -Analyzed our entire website. -They researched statistics for over 200
search phrases/keywords.
SEO Haus -Worked closely with Tara and others to
come up with 24 tested keywords. -These 24 keywords are the most
effective for finding, ranking and promoting our mission and promotions.
SEO Haus -Kept many of our current keywords,
eliminated non effective or seen as duplicates by search engines.
-Proposed changes to the layout and
other settings to optimize the site. All proposed changes were applied.
SEO Haus -SEO Haus created “link building”
to/from articles about us. This also helps in rank results.
-Initiated project in April 2013.
SEO Results -First monthly report showed 11 of our
keywords on 1st page of Google. -Second report showed visits to our site
up 2.59%. -Third report shows 8 of the keywords
moving up.
SEO Analytics -Analytics shows a 38% “Bounce back”
rate. (Visitors viewing only 1 or 2 pages and leaving the site.)
-60% of visitors are remaining on the
site, visiting 3,4,5+ pages.
SEO Analytics (60% of visitors view 3,4,5+ pages)
-Best they have seen of their larger
clients. -Visitors are remaining on the site and
finding out more about us.
Studio Benefits -Keywords, link building, optimization also
benefit the studio rankings. -Currently working with them to focus
more optimization on your studio sites. -Studios have the option to use their own
custom keywords.
Our Analytics vs. Google’s -We did an in-depth comparison on our
internal system compared to Google. -Our system shows “complete” picture. -Email, social, web links to pictures. -Page links from blogs, articles. -Search crawler hits, etc.
Our Analytics vs. Google’s -Google Analytics display’s information
only relevant to Google and their services.
-Manually subtracting the additional
traffic our system displays matches Google Analytics.
Point Of Sale -Added “Restaurant” style receipt
functionality. (Receipt printed before end of transaction).
-Added “How did you hear about us?” function and report.
-Researching and testing mobile/ipad add-on terminals from a few different companies. These do not replace our POS, they are tablet based add-ons.
Common Sku -Please use the common Sku#! -Studio owners that use these reports
and help us enhance them really see the importance of this.
Common Sku -A project that 100% affects your
profit. -Everyone wants a studio full of
profitable and fast moving items. This is the best way to accomplish that.
Reporting Quarterly Reports
-Working with studio owners (Chris
Challis, Bruce Westenfelder) -Cleaned many duplicates (Because of
non-common sku!).
Reporting Quarterly Reports
-Now includes correct costs and
descriptions. (For items with correct sku).
-Added Average Profit and Markup.
Reporting Like Items Report
-Shows similar popular items that are
available from the different vendors. -Some costs are dramatically different
for virtually the same looking item. Includes sku#, sizes, and case qty.
Reporting Internal Mentoring Reports
-Highly customized reports used to
identify areas where studios need the most help.
-Designate studio mentors.
Online Statistics Changes -Extremely valuable in viewing many
aspects of your studio. Comparing your studio to everyone else and the top 25.
-Shows your ranking in key areas.
Online Statistics Changes -Added “Overall Average Rank”. An
average of your key area rankings. (A complete overall rank of your studio compared to everyone else).
-Added Inventory Levels. Using actual
inventory levels or approximate (in some cases).
Online Statistics Changes -We receive monthly reports from the
major vendors of items you bought. -Compare your inventory with purchases
minus sales gives ongoing monthly level.
Online Statistics Changes -Shows dollar amount of different sizes. -Even if this # is off, it still will show
trends in inventory and size. (But we strive to keep it accurate!).
Online Statistics Changes -Website Information. Added key
website searches and link results for each studio.
-Customer Satisfaction Score. Displays
each studios monthly results from customer surveys.
POS Backup -Backup your POS! -With a backup you can go from a
complete new system to “just like it never happened” in about an hour.
-Add backup to end of day procedure at
least twice a week.
Wrap Up -Please use the support request system
if possible. It is the best way to keep track of projects and tasks.
-Welcome any suggestions, especially
those where technology can make you more efficient and more profitable!