isrrs opening address 2017 - rapid response systems
TRANSCRIPT
iSRRS Opening Address 2017
John Welch, iSRRS President
Financial Disclosures
Advisor …
•Philips GmbH
•PMD Solutions
www.nightingale-h2020.eu/
Developing the ‘ultimate patient monitoring system’
Just to recap …
1930
Learning points
• A reliable alerting system is essential
• People under stress forget the basics: was it safe to approach?
• A team is needed
• The second (third and fourth) victims need input too
1992
McQuillan P, et al. BMJ. 1998;316(7148):1853–1858.
1992
Lee A, et al. Anaesth Intensive Care. 1995;23(2):183-6.
Twenty five years later
89% of hospitals have a dedicated Outreach team- 49% have a 24/7 dedicated Outreach team
National Confidential Enquiry into Patient Outcome and Death ‘Just Say Sepsis!’. London, 2015.
Prytherch DR, et al.Resuscitation.
2010;81(8):932-7.
We now have more efficient Early Warning Scores
- Three quarters of hospitals in England use NEWS
Even the US Army are catching on!
Prytherch DR, et al.Resuscitation.
2010;81(8):932-7.
… and we’ve some ideas about more “soft” alerts
Call 4 Concern© enables patients and families
to call for immediate help and advice when
they feel concerned that the health care team
has not recognised their own or their loved
one’s changing condition. The Outreach team
can be contacted directly if:
1. A noticeable change in the patient occurs
and the health care team is not recognising
your concern.
2. You feel there is confusion over what needs
to be done for the patient.
… and we’ve more ideas about more “soft” alerts
Odell M, et al. Br J Nurs. 2010 Dec 9-2011 Jan 13;
19(22):1390-5.
We can measure processes and outcomes
‘Multi-disciplinary Audit EvaLuatingOutcomes of Rapid Response’ = MAELOR
Outcomes Positive Negative
Transfer to ICU, or Theatre
1. Timely transfer, e.g., < 4 hours after the first trigger
2. Delayed transfer, e.g., > 4 hours after first trigger
Alive on ward 3. No longer triggering 4. Still triggering
Deceased 5. On terminal care pathway / with DNAR order
6. Following cardio-pulmonary arrest
Others 7. Alive with documented treatment limits / DNAR order
8a) Trigger from new pathology unrelated to previous call-out
8b) Chronic condition …
8c) Discharged from hospital
9. Outcome unknown
Morris A, et al.Crit Care Resusc.2013;15(1):33-9.
Bannard-Smith J, et al.Resuscitation. 2016;107:7-12.
We might count and case-mix adjust deaths
Hogan H, et al. BMJ Qual Saf.2012;21(9):737-45.
Hogan H, et al. BMJ.
2015;351:h3239.
Count deaths … or, better, learn from them
PRISM 1 & PRISM 2 Studies: 3.6% deaths probably avoidable
- no statistically significant association between Hospital Standardised Mortality Ratios and proportion of avoidable deaths
Hogan H, et al. BMJ. 2015;351:h3239.
Treatment
escalation plan
in place - or
similar
Vital Signs
recorded as per
local policy in 6
hours before
event
Timely referral
as per local
policye.g., within 15 mins
of NEWS score ≥ 5
SBAR or similar
used in referral(not applicable in
cardiac arrest)
Timely response as
per local policye.g., in 30 mins with
NEWS score 5, or in 10
mins with NEWS score 7
Timely delivery of required
treatmente.g., Sepsis 6 in 60 mins
or Timely transfer to ICU e.g., in 60 mins
or Palliative Care
Example
patient
No Yes No N/a Yes No
Patient 1
Patient 2
Patient 3
Patient 4
Patient 5
Review five cases: new referrals to Outreach and/or unplanned admissions to ICUand/or cardiac arrests and/or patient deaths
Deteriorating Patients Care Bundle
Lawton R, et al. 369-80. BMJ Qual Saf. 2012;21(5):369-80.
Standardised, structured death reviews:framework of factors contributing to patient safety
It’s true, nothing is certain, except …
Clark D, et al. Palliat Med.2014;28(6):474-479.
(10,743 patients, 31/03/2010)
Rapid Response Systems In-hospital End of Life care
Observed problem Cardiac arrests, unplanned ICU
admissions, unexpected deaths
A third of RRS reviews have EoL care
issues
Adverse events Potentially avoidable morbidity &
mortality
Potential for poor provision of end of life
care
RecognitionWard staff did not reliably recognize
clinical deterioration
Ward staff did not reliably recognize the
dying patient
Potential benefits of
early interventionFewer adverse events
Improved quality of EoL & palliative care;
patient experience, staff satisfaction
Available
interventions
Critical Care Outreach / Rapid
Response Teams
Palliative care services & Amber care
bundle
Antecedents &
warning signs
Physiological deterioration - abnormal
vital signsNone validated
Jones D, et al. Curr Opin Crit Care. 2013;19(6): 616-23.
“Elderly people who are
dying need to be protected
from heroic but intrusive
live-saving hospital
interventions that often only
prolong suffering rather
than enhance quality of
remaining life.”
Cardona-Morrell M, Hillman K. BMJ Support Palliat Care. 2015;5(1):78-90.
29-point checklist …
Age ≥65 AND• admitted via ED
OR 2 or more of• decreased LoC• systolic BP <90 mm Hg• respirations <5 / >30• pulse <40 / >140• need for O2 / SpO2 <90%• hypoglycaemia• repeat / prolonged seizures• oliguria
OR MEW or SEWS score >4
AND other risk factors• advanced malignancy
• chronic kidney / heart / pulmonary disease
• new cerebrovascular disease
• Evidence of frailty……
……
……
Cardona-Morrell M, Hillman K. BMJ Support Palliat Care. 2015;5(1):78-90.
The following treatment plan should be used as clinical guidance and is not a substitute for ongoing consultation and shared decision-making wherever possible. The clinician should initial ONE of the patient’s priority boxes below, add relevant guidance in the large box and initial a CPR decision. The form must be signed, named and dated on the reverse.
Name:
Date of Birth: Hospital/NHS numbers:
Address:
1
This individual is FOR attempted CARDIOPULMONARY RESUSCITATION
Signature 6
This individual is NOT FOR attempted CARDIOPULMONARY RESUSCITATION Signature
If the patient dies in transit please take to: 6
Please provide clinical guidance on specific interventions that may or may not be wanted or clinically appropriate in community, hospital and critical care settings:
Provide details of other relevant care planning documents and/or documented wishes about organ/tissue donation (name and where held):
5
The priority is to get better. Please consider all treatment
to prolong life
Initials: .. . 4
The priority is to achieve a balance between getting better and ensuring good
quality of life. Please consider selected treatments
Initials: .. 4
The priority is comfort. Please consider all treatments aimed
at symptom control
Initials: .. 4
Turn over to complete this ECTP
Relevant information about the individual’s diagnosis, situation, ability to communicate, and reasons for the chosen plan.
3
Emergency Care & Treatment Plan
Date: __/__/____ 2
Clear planning: treatment escalation; and limitation
Designation - (Grade and specialty)
Print name & professional registration number
Signature Date and time
Senior Responsible Clinician
10
Plan review: If the individual’s condition changes (i.e. deterioration OR improvement) review the decisions on this ECTP. Document further conversations in box 8. If necessary, complete a new form, and write “CANCELLED” clearly across both sides of this form with signature and date. The decisions on this form should be reviewed specifically before any procedure during which abrupt deterioration or cardiac arrest may occur (e.g. endoscopy, cardiac pacing, angiography, surgery or anaesthesia). Make an agreed plan on whether or not to revoke temporarily the decisions on this form and, if so, on the treatments that will be considered if abrupt deterioration or cardiac arrest occurs. 11
Emergency contacts Name Telephone numbers Other relevant details
Welfare Attorney, Guardian etc.
Family/friend
GP
Lead Consultant
Specialist worker/key worker 12
Does the (adult) individual have capacity? (see guidance notes) YES NO
Do they have a valid advance directive or ADRT? YES NO
If so, record details in box 5
Do they have a representative with legal authority to make decisions? YES NO
(e.g. Welfare Attorney, Guardian, person with Lasting Power of Attorney for Health and Welfare)
If so, record their contact details and document details of discussion below. 7
The clinician signing this ECTP is confirming that these decisions: 1. have been discussed with and agreed with the individual; or 2. have been made in accordance with capacity law; or 3. in the case of a child, the person holding parental responsibility/court order. Date of discussion: __/__/____ Names of those present:
Full documentation of discussion can be found in:
Further conversations occurred on the following dates (state where details are recorded):
8
If there has been no shared decision-making with the individual, no shared decision-making with a
representative with legal authority to make decisions or no best-interests meeting for the individual who
lacks capacity, document a full explanation and a clear plan to address this in the clinical records.
Summarise the reason (e.g. describe any potential to cause harm) here:
9
What else?
Many of our patients are at high riskof psychological morbidity (e.g., post-ICU)
acute psychological reactions in critical illness are risk factors for mental illness in the future
55% of critically ill patients had psychological morbidity:
anxiety, depression, PTSDWade DM, et al. Crit Care. 2012;16(5):R192.
RRT / MET / Outreach staff could deliverpsychological support
POPPI trial: randomised controlled trial in 24 hospitals
a) Creation of calm, therapeutic environment
b) Detection of psychological distress
c) Delivery of three stress support sessions to identified patients
Technology
Seasonally adjusted mortality rates at Queen Alexandra Hospital (top) and University Hospital Coventry (bottom).
Schmidt PE, et al. BMJ Qual Saf 2015;24:10-20.
Subbe CP, et al. Crit Care. 2017; 21:52.
Technological aids in crises
Subbe CP, et al. BMC Health Serv Res.2017;17:334.
and also data and analytics …
Laboratory data to predict deterioration(Ur, Cr, Bili, pH, Alb, WCC, Bic, Hct, Hb)
Cohort AUC-ROC (CI) p-value
Computer 0.801 (0.668 0.910) -
Humans: All 18 participants 0.772 (0.650 0.879) 0.669
Humans: 6 Consultants only 0.608 (0.490 0.731) 0.016Loekito E, et al. Resuscitation. 2013;84(3):280-5.
- derived from analysis of 5 million patient encounters in a wide range of hospitals Singer M, et al. JAMA. 2016;315(8):801-10.
Artificial Intelligence 4, Human Champion 1
Cautionary note
Next…
The key questions
• Do you know how good (or bad) you are?
• Do you know where you stand relative to the best?
• Do you know about variation in your system?
• Do you know how things change over time?
After Maureen Bisognano, IHI President/CEO.
“Every system is perfectly designed to achieve exactly the results it gets.”
Thinking about the staff
Thinking about BARRIERS
Knowledge: Confusion over how to treat complicated patients
(fluid balance, long term in-patients)
Social Influences: Lack of communication: ‘Is this patient on the pathway or not?’, conflict between Drs
and Nurses
Beliefs about consequences: Fear of harming patients with Sepsis Six,
lack of confidence in the evidence
Steinmo S, et al. Implement Sci. 2015;10:111.
and LEVERS
Memory and Attention:Sepsis Six ‘branding and marketing’,
plus prompts and reminders
Environment: Materials and resources immediately available
Social influences: Superiors’ commitment; reciprocal feedback ‘It’s our pathway and
we’re being listened to’.
Beliefs about consequences:seeing health improve immediately,
following-up specific patients
Steinmo S, et al. Implement Sci. 2015;10:111.
Thinking about the whole system
Thirteen acute hospitals: 6m people
Breakthrough Series Collaborative
Aim
• to improve recognition & response to sepsis across participating trusts
• thereby improving patient care processes and outcomes
An improvement method thatrelies on spread andadaptation of existingknowledge to multiple settingsto accomplish a common aim.
Within
15 min
Prompt identification of sepsis
- All six vital signs recorded in 15 mins of arrival
(RR, SpO2, HR, BP, AVPU/GCS, To)
Within
1 hour
Immediate referral to doctor/nurse able to deliver tx
- The word ‘sepsis’ written/highlighted/ticked in patient
record in 1 hour of arrival
Timely care delivery
- Documented IVABs in 1 hour of arrival, & BCs in hour
- ≥500 mL iv fluid given in 1 hour of arrival
(unless clear contra-indication)
Within
3 hours
Follow-up review
- Documented review at 3 hours after arrival (+/- 30 mins)
- Evidence of escalation if not improved
(e.g., if NEWS ≥5)
At 48
hours
- Documented review of antimicrobial therapy in 48 hours
of arrival (if still in-patient)
Agreed processes across 13 acute hospitals
Emergency admissions with ‘SoS’ in 1o or 2o diagnosis fields
5.5
5.7
5.9
6.1
6.3
6.5
6.7
6.9
2013-14 2014-15 2015-16 2016-17
‘Suspicion of Sepsis’ Patient Mortality (%): UCLP Trusts
UCLP With thanks to Matt Inada-Kim.
Thinking about the whole system !!!