Israel Gómez Barboza.3110 Isla Indias ♦ Guadalajara, JAL. ♦ 36 45 18 10 ♦ <isgoba@gmail.com> ♦ mobile: 33

13016939

Profile

Provide IT services to allow your enterprise establish a competitive advantage with the implementation of the best processes and technologies.

Education

University Cuauhtémoc, Guadalajara, JAL, 2005 to Dec 2007, Computer Systems Engineer Mastery.

University Cuauhtémoc, Guadalajara, JAL, 2000 to May 2004.Computer Systems Engineer.

University of Guadalajara, Guadalajara, JAL, 1995 to 1998.Preparatory

Relevant Coursework

English course (TOEFL). Unix course. Visual Basic course. Quality in the Service (HP). Lean Manufacturing (Flextronics). Designing Microsoft SQL Server Databases (Executrain).

Technical Skills

Software/OS: Office, Windows, SAP, fourth Shift, Baan V, Microsoft Visio, Microsoft Project, Microsoft Visual Basic, Active-AF, Kronos, People Soft, Oracle, SQL, Teradata, Microstrategy.

Experience

14th Jan 2008 – Current Job.FLEXTRONICSInformation Systems Engineer / IT Solutions.

Solution Manager of Supply Chain (MDSS), Customs Compliance (Traffic), Logistics, Financial and HR Systems. Lead of Development, analyst and support team.(Finance, Materials, Logistics, HR) Architect and Data Analyst. Leader of ERP migration from Fourth shift to Baan V. New projects improvement using Kaisen methodology.

GOALS Gathering customer’s new requirements. Preparation of functional documentation. Work with different Global teams and define proper technologies to be used. Supervise system building and work together with technical/customers teams during all project phases. (Initiation to Closure) Contribute to develop company objectives and principles to achieve goals in creative and effective ways. Quality Verification of new systems delivery. (Functionality) Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Monitor and support systems (in charge) performance and availability according with Service Level Agreement. Business Excellence / Lean Deployment Aggressively deploy lean with laser focus on: Training, Internal Kaizens, Shingi

Workshops and Benchmarking/Sharing Best Practices. Keep communication with internal and external customers to assure common processes. Systems Availability all critical systems that can have a financial impact for the business must be up 24 * 7.

Customer relationship management: minimize current noise level/escalations. Deliver on commitments - Ensure smooth launch/ramp on new accounts.

Multitask ability Prioritization ability (Host regular prioritization meetings with internal customers) Distributing and escalate problems according with the impact for the company. Working under pressure in an effective way.

1st May 2005 – 13th Jan 2008,DISC, assign to Solectron of Mexico.IT Help-Desk Supervisor.

Project Leader of AD migration and implementation in Solectron (Initiation to Run) Help Desk Supervisor. Active directory Migration lead from Guadalajara site. Report team metrics (Help Desk) to IT Director. Validate new processes (How to install new applications that were development internally) Approve new implementations of patches or massive deployment of scripts or software. Improve new processes continuous (Kaisens) License Management of Solectron de Mexico Site. Asset Management. Negotiations with Hardware and Software providers. Manage an application for IT requirements. (Workflow application) Aranda system administration, (for remote control, Software and Hardware inventories) Software Installation. (Pro Engineer, AutoCAD, Corel Draw, Crystal Report, Solid Works, Visual Studio, etc)

GOALS Keeping the control of metrics according to my job position Negotiation skills Knowledge about the different areas of IT department. Taking decisions with IT staff about new projects. Maintaining control and a good relation of users and support engineers. Distributing and escalate problems according with the impact for the company. Works well with other team members (team environment) Multitask ability Prioritization ability Working under pressure in an effective way.

23 December 2005 – 30 April 2006,Support Engineer (Help Desk)

License Management of Solectron de Mexico Site. Asset Management. Quotations of software and Hardware for the site. Solve IT problems. Manage of a database where users make requirements. (Installations of software and hardware in general, equipment movement,

information movement) Administration of Aranda application, (for remote control, Software and Hardware inventories) Software Installation. (Pro Engineer, AutoCAD, Corel Draw, Crystal Report, Solid Works, Visual Studio, etc)

GOALS Keeping the control of metrics according to my job position Negotiation skills Knowledge about the different areas of IT department. Distributing problems according with the impact for the site. Working under pressure in an effective way.

26 November 2004 – 22 December,Manpower Industrial, assign to Hewlett Packard of México.Quality / Regulations

Responsible of NOM-NYCE renewals for products sold in Mexico by Hp, Certification of NOM-NYCE License for products sold by Hp, Revising correct electrical symbols and NOM-NYCE mark on the products according with the Mexican norms, Update of data base and Webpage, Contact with Labs (CANIETI, LABOTEC) which are responsible of testing the hp products, Contact with planners, product engineers, warehouse, exportations and products providers like delta electronics, Samsung, liteon.

GOALS Keeping the control of metrics according to my job position. Making a program to have the exact control in time and for let me have a register of all the dates according to my activities, so

this let me present to my supervisor a report each month of my fulfil. Knowledge about quality politics ISO 9001-2000.

Working with exactitude, having the things in order and cero mistakes avoiding loss of money for Hp, this job position represents a big responsibility.

August 2003 – Current job,Independent Engineer

Corrective and preventive maintenance of computers. Updates of software as needed. Installation of drivers, firmware, antivirus, OS Win 98/2000/Me/XP, Linux. Hardware. I took part in an installation of a computer network in Ahualulco del Mercado, Jalisco.

GOALS Knowledge of different problems of Hardware and software. To know How to resolve distinct problems of people using computers, so I can provide services and solutions with the highest

quality.

February 1999 – August 1999Apro, assign to International Business Machine México.QUALITY

Responsible of checking frames, racks, robots so we can deliver them to the clients in perfect conditions. Verifying the products with the order of the costumer, fulfilling with the necessities of the costumer and his total satisfaction. Verifying the correct assembled of the products and checking the package to avoid any damage in the transfer.

GOALS Keeping the control of metrics according to my job position. Knowledge of the politics of quality by IBM. Knowledge in how to check frames. Working in base to goals.